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Direct Line Communications Jobs (NOW HIRING)

TRC Talent Solutions

Packaging Line Lead

Atlanta, GA

$16/hr

Line leads direct line activities, leads production personnel, and ensures that quality procedures ... Must be able to communicate effectively in group setting * Must be able to interpret written and ...

City Bank

Wire Clerk

Lubbock, TX · On-site

Essential Duties 1. Full knowledge of Fedline Advantage/Direct Line Wires in Jack Henry Silverlake ... Give attention to detail and provide excellent communication skills. 16. Maintain work area in a ...

City Bank

Wire Clerk

Lubbock, TX

$14.25 - $18.25/hr

Essential Duties 1. Full knowledge of Fedline Advantage/Direct Line Wires in Jack Henry Silverlake ... Give attention to detail and provide excellent communication skills. 16. Maintain work area in a ...

Buffalo Bodega

Lead Line Cook

Deadwood, SD

$16.50 - $21.25/hr

Communicate directly with management and FOH. Wage DOE. Key Responsibilities * Staff Supervision & Training: Mentor and direct line cooks, apprentices, and stewards; train new hires on recipes ...

Halal Delivery

Line Cook

Haymarket, VA · On-site

$15.50 - $19.50/hr

Excellent communication skills are a must, as is the ability to multitask. Working in the kitchen ... Cook ingredients as directed by the head chef or sous chef, plating dishes as indicated by recipes

Direct Line Global

Project Manager-Data Center

Rayville, LA · On-site

$114K/yr

Their primary responsibilities are to plan, direct, coordinate, and budget activities concerned ... Manage, cost/budget, and communicate the contract changes process. * Developing and maintaining the ...

Paper Converting Machine

Product Line Leader - Curing

$105K - $158K/yr

Define and communicate the Curing Product Lines' long-term vision and strategy. * Lead the curing ... Provide guidance and direct line leadership to the Curing product line team members. * Organize ...

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Direct Line Communications information

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$26K

$31.5K

How much do direct line communications jobs pay per year?

As of Aug 21, 2026, the average yearly pay for direct line communications in the United States is $31,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,500.00 and $29,000.00 per year, depending on experience, location, and employer.

What is Direct Line Communications?

Direct Line Communications typically refers to a company or service that provides telecommunication solutions, such as telephone systems, internet services, and business communication tools. These services can include installation, maintenance, and support for voice and data networks in commercial or residential settings. The goal is to ensure reliable, efficient, and secure communication channels for clients, supporting their operational needs. Companies in this field often work with various technologies, including VoIP, PBX systems, and unified communications platforms.

What are the key skills and qualifications needed to thrive as a Direct Line Communications specialist?

To thrive as a Direct Line Communications Specialist, you need strong verbal and written communication skills, customer service experience, and often a high school diploma or higher. Familiarity with call center software, CRM systems, and telecommunications tools is typically required. Active listening, problem-solving, and the ability to remain calm under pressure are essential soft skills in this role. These abilities ensure effective customer interactions, efficient issue resolution, and high levels of client satisfaction.

What are the main challenges someone might face working in a Direct Line Communications role, and how can they be addressed?

In a Direct Line Communications role, one of the primary challenges is managing high volumes of inquiries while maintaining clear, effective communication. Professionals in this position often interact with clients or customers directly, requiring strong listening skills and the ability to resolve issues promptly under pressure. Successfully navigating these challenges involves staying organized, utilizing active listening techniques, and leveraging available communication tools. Regular training and team collaboration can also help in developing strategies to improve response quality and efficiency.

What is the difference between Direct Line Communications vs Customer Service Representative?

AspectDirect Line CommunicationsCustomer Service Representative
Primary RoleManage direct communication channels with clients, providing technical support and informationAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, technical support centers, or client-facing officesCall centers, retail stores, or service desks
Required SkillsCommunication skills, technical knowledge, problem-solvingCommunication skills, patience, product knowledge
CertificationsOften requires technical certifications or trainingCustomer service training, sometimes product-specific certifications

While both roles involve communication with clients, Direct Line Communications focuses on technical support and direct communication channels, whereas Customer Service Representatives handle general inquiries and customer relations. The roles overlap in communication skills but differ in technical requirements and work environment.

More about Direct Line Communications jobs

What cities are hiring for Direct Line Communications jobs?

Cities with the most Direct Line Communications job openings:

What states have the most Direct Line Communications jobs?

States with the most job openings for Direct Line Communications jobs include:

What job categories do people searching Direct Line Communications jobs look for?

The top searched job categories for Direct Line Communications jobs are:

Direct Line Communications jobs near you
Infographic showing various Direct Line Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,873 per year, or $15.3 per hour.

Director Marketing and Communications

Chesapeake Regional Healthcare

Chesapeake, VA • On-site

Full-time

Posted 16 days ago

Chesapeake Regional Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

SUMMARY
The Director of Marketing & Strategic Communications is responsible for managing multi-level activities and assignments related to analysis, planning, execution, control and evaluation of marketing and strategic communications programs supporting Chesapeake Regional Healthcare (CRH). The Director establishes enterprise-wide marketing and communications strategies that advance corporate objectives, strengthen reputation, align internal and external messaging, support service-line growth and build trust with employees, physicians/providers, administrators, nurses, staff, patients and families, community partners, media, the Board, donors/foundation, elected officials/government agencies and other important stakeholders. The Director also serves as a senior communications advisor to executive leadership and oversees communications strategy, including but not limited to message architecture, public relations, media relations, internal communications, community engagement, executive communications, issues management and crisis communications.
ESSENTIAL DUTIES
The duties and responsibilities described below represent the essential functions of the job. Other duties or responsibilities may be assigned at the discretion of the immediate supervisor and/or leadership within the individual's hierarchy.
Marketing Strategy, Brand and Growth
  • Develops and executes comprehensive marketing plans and programs, both short- and long-range, to support service and revenue objectives of the organization.
  • Utilizes market research and monitors competitive services and marketing activities to recommend marketing strategy course corrections, seize emerging opportunities and respond to competitor activity.
  • Oversees brand management.
  • Develops and recommends service market positioning to capitalize on long-term market share.
  • Determines agencies and suppliers of record for comms and marketing and negotiates contract terms and conditions for major services.
  • Ensures effective control of marketing results and takes corrective action to keep achievement of marketing objectives within designated budgets.
  • Guides development and maintenance of customer database.
  • Ensures preparation of marketing activity reports and presents regularly to executive management.
  • Establishes and maintains a consistent corporate image throughout all product lines, promotional materials and events.

Strategic Communications Leadership
  • Develops and leads an enterprise-wide strategic communications plan that aligns internal and external communications and community engagement with CRH priorities, organizational strategy, reputation goals and service-line growth objectives.
  • Owns enterprise message architecture, including core narratives, key messages, proof points, talking points, boilerplate language, positioning statements and standard messaging for major organizational priorities.
  • Provides strategic communications counsel to the CEO, executive leadership, Board members, service-line leaders, and other internal stakeholders on sensitive, high-visibility or organization-wide matters.
  • Drafts, edits, or oversees executive communications, including leadership messages, speeches, presentations, talking points, Board-related communications, service-line communications and communications supporting organizational change.
  • Builds integrated communications plans for major initiatives, including service launches, facility changes, partnerships, affiliations, advocacy issues and organizational transformation.
  • Sets and maintains standards for brand voice, tone, editorial approvals, plain language, accessibility and consistency across communications channels and audiences.

Internal Communications
  • Leads internal communications for employees, physicians/providers, administrators, nurses and staff to support understanding, alignment, engagement and timely awareness of organizational priorities.
  • Partners with HR, clinical leadership, operations, compliance, legal and executive leadership to ensure internal communications are clear, appropriate, timely and aligned with organizational priorities.
  • Develops communications materials and toolkits that equip leaders and managers to communicate consistently with their teams.

Public Relations, Media Relations and Reputation
  • Oversees public and media relations functions and serves as an organizational spokesperson, as appropriate.
  • Leads proactive earned media strategy, media monitoring, reputation management, interview preparation, press release development, media statement creation and delivery, as well as media-response protocols.
  • Prepares executives, subject matter experts, physicians/providers and other spokespeople for media interviews, public presentations and high-visibility communications opportunities.
  • Monitors media coverage, public sentiment and reputational issues and recommends communications strategies to protect and strengthen CRH credibility and trust.
  • Establishes and maintains relationships with industry influencers, media representatives, key community partners and strategic partners.

Issues Management and Crisis Communications
  • Leads crisis communications and participates as a member of incident/crisis response teams.
  • Develops, maintains and activates communications protocols for issues and crises, including patient safety events, operational disruptions, leadership changes, regulatory matters, labor issues, litigation-sensitive topics, community controversy, service changes and public health events.
  • Oversees creation of timely, accurate, coordinated messaging for internal and external audiences during sensitive or emergent situations.
  • Conducts after-action communications reviews following significant issues or events and recommends improvements to processes, messaging and readiness.

Community, Stakeholder and Channel Communications
  • Builds communications strategies for employees, patients/families, physicians/providers, community partners, media, the Board, donors/foundation, elected officials/government agencies and other key stakeholders.
  • Collaborate with Health Equity/Community Events/Employee Engagement committees to support community engagement efforts such as mobile clinics, school initiatives, health fairs and onsite insertions and ensure alignment with overall strategy.
  • Develops overall community engagement strategy and leads direct efforts developed by ELT or MarComm that support CRH visibility, relationships, partnerships and trust in the communities it serves.
  • Owns editorial strategy across channels, including website, social media, email, intranet, newsletters, video, speeches, presentations, thought leadership and related content platforms.

Leadership/Administrative Responsibilities
  • Develops and manages the marketing and communications operating budget.
  • Guides preparation of marketing and communications activity reports and presents results, insights, risks and recommendations to executive management.
  • Responsibilities include interviewing, hiring and training/developing staff employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Attend required hospital-wide orientations, meetings and in-services.

Supervises: Professional and support staff within the Marketing Department
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The qualifications listed below are representative of the knowledge, skills, and/or abilities required for the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required Education
Verifiable completion of the following degree in a major relevant to the role is required:
  • Bachelor's Degree

Preferred Education
  • Master's degree

Required Experience
  • Seven (7) years of progressively responsible experience in marketing, strategic communications, public relations, media relations, internal communications, issues management or equivalent combination of education and experience as well as experience managing and developing staff.

Preferred Experience
  • Ten (10) years of experience as described

Licenses, Certifications and/or Registrations
Preferred Credential(s)
  • Accreditation in Public Relations (APR)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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