ZipRecruiter

Log In

1

Direct Line Communications Jobs in California (NOW HIRING)

RWE

Director - BTA Execution

Oakland, CA

... direct line authority over those functions * Own the external-facing relationship with the BTA ... Strong leadership and communication skills with demonstrated ability to meet and enforce deadlines ...

RWE

Director - BTA Execution

San Diego, CA

... direct line authority over those functions * Own the external-facing relationship with the BTA ... Strong leadership and communication skills with demonstrated ability to meet and enforce deadlines ...

RWE Gruppe

Director - BTA Execution

Oakland, CA · On-site

$178 - $240/hr

... direct line authority over those functions * Own the external-facing relationship with the BTA ... Strong leadership and communication skills with demonstrated ability to meet and enforce deadlines ...

next page

Showing results 1-20

All JobsDirect Line Communications JobsDirect Line Communications Jobs in California

Direct Line Communications information

See California salary details

$25.7K

$31.1K

How much do direct line communications jobs pay per year?

As of Aug 10, 2026, the average yearly pay for direct line communications in California is $31,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,100.00 and $28,600.00 per year, depending on experience, location, and employer.

What is Direct Line Communications?

Direct Line Communications typically refers to a company or service that provides telecommunication solutions, such as telephone systems, internet services, and business communication tools. These services can include installation, maintenance, and support for voice and data networks in commercial or residential settings. The goal is to ensure reliable, efficient, and secure communication channels for clients, supporting their operational needs. Companies in this field often work with various technologies, including VoIP, PBX systems, and unified communications platforms.

What are the main challenges someone might face working in a Direct Line Communications role, and how can they be addressed?

In a Direct Line Communications role, one of the primary challenges is managing high volumes of inquiries while maintaining clear, effective communication. Professionals in this position often interact with clients or customers directly, requiring strong listening skills and the ability to resolve issues promptly under pressure. Successfully navigating these challenges involves staying organized, utilizing active listening techniques, and leveraging available communication tools. Regular training and team collaboration can also help in developing strategies to improve response quality and efficiency.

What are the key skills and qualifications needed to thrive as a Direct Line Communications specialist?

To thrive as a Direct Line Communications Specialist, you need strong verbal and written communication skills, customer service experience, and often a high school diploma or higher. Familiarity with call center software, CRM systems, and telecommunications tools is typically required. Active listening, problem-solving, and the ability to remain calm under pressure are essential soft skills in this role. These abilities ensure effective customer interactions, efficient issue resolution, and high levels of client satisfaction.

What is the difference between Direct Line Communications vs Customer Service Representative?

AspectDirect Line CommunicationsCustomer Service Representative
Primary RoleManage direct communication channels with clients, providing technical support and informationAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, technical support centers, or client-facing officesCall centers, retail stores, or service desks
Required SkillsCommunication skills, technical knowledge, problem-solvingCommunication skills, patience, product knowledge
CertificationsOften requires technical certifications or trainingCustomer service training, sometimes product-specific certifications

While both roles involve communication with clients, Direct Line Communications focuses on technical support and direct communication channels, whereas Customer Service Representatives handle general inquiries and customer relations. The roles overlap in communication skills but differ in technical requirements and work environment.

What are popular job titles related to Direct Line Communications jobs in California? For Direct Line Communications jobs in California, the most frequently searched job titles are:
What job categories do people searching Direct Line Communications jobs in California look for? The top searched job categories for Direct Line Communications jobs in California are:
Direct Line Communications jobs near you
Infographic showing various Direct Line Communications job openings in California as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 15% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $31,455 per year, or $15.1 per hour.

Director, Communications

Cardless, Inc

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

About Cardless
Cardless is a Series C consumer fintech that uses AI to make it easy for the world's largest brands to build credit cards into their ecosystems. Think Shopify, but for credit cards. Brands use Cardless to configure, launch, and grow credit card programs that delight their customers and strengthen their core business.
Customers include Coinbase, Bilt Rewards, Alibaba, Qatar Airways, and LATAM Airlines. Cardless powers cards on all three major networks (Visa, Mastercard, and American Express) and uses agentic servicing to operate at a fraction of the headcount and cost that traditional card issuers require.
The company has scaled from $10 million to $150 million in run rate revenue in the past 12 months. Cardless raised a $60 million Series C led by Spark Capital in September 2025, bringing total funding past $170 million. The team is past 70 people and scaling toward profitability by year-end 2026.
About the Role
Cardless doesn't just need people who believe in the story - it needs people outside the company writing about it, sharing it, and validating it before a prospect ever gets on a call with us. Every piece of earned coverage, every executive interview, every well-timed partner announcement does something paid marketing can't: it tells the market that people other than Cardless think this is worth paying attention to. This role is the person who builds that credibility deliberately, rather than hoping it happens.
As Director of Communications, you will own Cardless's public relations function - building and running the press, media, and executive visibility strategy that gets Cardless, and the partners who trust it, covered accurately and credibly. You'll pitch journalists, draft releases, and line up the interviews and speaking opportunities that put Cardless leadership in front of the right audiences. You will work closely with Product Marketing so the story you're telling the press is the same one showing up on the website and in the sales deck, and with Business Development and Account Management so partner launches land publicly the way they were promised to land privately. This role reports to the Chief Business Officer.
This is a hands-on, individual-contributor role: you pitch the press yourself, you write the releases yourself, and you build and maintain your own relationships with the reporters and outlets who cover fintech, payments, and the brands Cardless partners with. You will be evaluated on the quality, frequency, and accuracy of the coverage you generate, and on how well partner and company milestones land publicly when they matter.
What You Will Do
Build and Maintain Press Relationships
  • Build and maintain relationships with the reporters, editors, and outlets who cover fintech, payments, and the consumer brands Cardless partners with - before you need something from them, not just when a launch is imminent.
  • Understand each outlet's beat and angle well enough to pitch stories they'll actually want, instead of sending the same release to everyone on a list.
  • Track the trade and business press landscape closely enough to know who's writing about card programs, co-brand partnerships, and embedded finance right now.
  • Represent Cardless credibly in direct conversations with press - on background, on the record, and everything in between.

Drive Executive Visibility
  • Identify and pursue the interviews, bylines, panels, and speaking opportunities that put Cardless leadership in front of the audiences that matter.
  • Prepare executives for press interactions - talking points, likely questions, and the version of the story that's true and compelling at the same time.
  • Build a cadence of thought leadership that reinforces Cardless's positioning over time, rather than one-off appearances with no throughline.
  • Work with Product Marketing to make sure what executives say publicly matches what the company says everywhere else.

Land Partner and Launch Announcements
  • Plan and execute PR around new brand partnerships going live - Coinbase, Bilt, and whoever's next - including joint announcements co-owned with the partner's own communications team.
  • Navigate partner comms approval processes so joint announcements land on time, accurately, and in a way both companies are comfortable with.
  • Turn each partner launch into a press moment that reinforces Cardless's broader market narrative, not just a standalone announcement.
  • Coordinate timing across press, product, and partnerships so a launch lands as one coherent moment instead of a scattered series of updates.

Own PR Operations and Reporting
  • Draft and manage press releases, media kits, and briefing documents, keeping them accurate and current as the company and product evolve.
  • Track coverage and the quality of placements - not just volume - and report honestly on what's working and what isn't.
  • Maintain your own media list and outreach systems so relationship-building is repeatable, not dependent on memory.
  • Flag reputational risks or brewing negative coverage early, and work with leadership on how to respond before it becomes a bigger problem.

What We Are Looking For
  • Media Relationships: You already have real relationships with reporters and editors who cover fintech, payments, or the consumer brand space - not a list of names, but people who take your calls.
  • News Judgment: You know what's actually a story and what isn't, and you can shape a company update into something a reporter wants to write.
  • Executive Prep: You can sit with an executive before a big interview and make them sound sharper and more confident than they would on their own.
  • Writing: You write clean, fast, accurate press materials - releases, statements, talking points - without needing multiple rounds of rewrites.
  • Cross-Functional Coordination: You can run a joint announcement with a partner's comms team, and with Cardless's own product and partnerships teams, without dropping a detail or missing a deadline.
  • Composure Under Pressure: You stay level-headed and clear-eyed when a story isn't going the way anyone wanted, and you respond rather than react.

This Role Is Not a Fit If
  • You want to direct an agency rather than do the pitching, writing, and relationship-building yourself - this role is hands-on, not managerial.
  • You think of PR as something that happens after the news is made - this role needs to be shaping how and when news happens in the first place.
  • You're only comfortable with planned, scripted moments - a real week here includes coverage you didn't ask for and have to respond to quickly.
  • You want PR and product marketing to operate independently - this role needs to be in lockstep with Product Marketing so the public story matches the sales story.
  • You're uncomfortable being the person who tells an excited internal team a launch isn't ready for press yet - sometimes the job is holding the line on timing.

Compensation
This role has an annual starting salary range of $175,000-$220,000 + equity + benefits. Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location.
Benefits
We're proud to offer our team excellent benefits:
Meaningful Start-up equity
100% health, vision & dental primary coverage
+ 75% health, vision & dental dependent coverage
Catered lunches
$250/month Commuter benefit
Parental leave
Team building events & happy hours
Flexible PTO with a minimum of 15 days off per year
Apple equipment
401k plan
Location
We're headquartered in San Francisco, CA, with a beautiful office in Jackson Square. This role is in-office 5 days a week.

Apply