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Direct Line Communications Jobs (NOW HIRING)

Dell, Inc.

Account Executive 2, Direct Sales

Topeka, KS · On-site +1

$157K - $203K/yr

They are the direct line between our ground-breaking portfolio of product solutions and the desks ... Strong written and verbal communication skills. * Ability to learn quickly and apply sales best ...

Checkmarx

Communications Director

... line through runtime, reducing risk across applications, cloud, and the software supply chain ... Lead and direct regional PR agencies across U.S. and international markets, setting strategic ...

Direct Line Solution

Quality Engineer

Hickory Hills, IL

$75K - $80K/yr

Strong problem-solving, analytical, and communication skills. * Proficient in Microsoft Office; experience with quality management software a plus. Preferred Attributes * Experience with aerospace ...

CIEDA

Restaurant Cook (2)

Atmore, AL

$8 - $10.25/hr

Demonstrated ability to communicate effectively; must be able to communicate with employees, the ... in a direct line skill set or transfer to a direct line skill set at a level (2) for 6 months.

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Direct Line Communications information

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$26K

$31.5K

How much do direct line communications jobs pay per year?

As of Jul 10, 2026, the average yearly pay for direct line communications in the United States is $31,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,500.00 and $29,000.00 per year, depending on experience, location, and employer.

What is Direct Line Communications?

Direct Line Communications typically refers to a company or service that provides telecommunication solutions, such as telephone systems, internet services, and business communication tools. These services can include installation, maintenance, and support for voice and data networks in commercial or residential settings. The goal is to ensure reliable, efficient, and secure communication channels for clients, supporting their operational needs. Companies in this field often work with various technologies, including VoIP, PBX systems, and unified communications platforms.

What are the main challenges someone might face working in a Direct Line Communications role, and how can they be addressed?

In a Direct Line Communications role, one of the primary challenges is managing high volumes of inquiries while maintaining clear, effective communication. Professionals in this position often interact with clients or customers directly, requiring strong listening skills and the ability to resolve issues promptly under pressure. Successfully navigating these challenges involves staying organized, utilizing active listening techniques, and leveraging available communication tools. Regular training and team collaboration can also help in developing strategies to improve response quality and efficiency.

What are the key skills and qualifications needed to thrive as a Direct Line Communications Specialist, and why are they important?

To thrive as a Direct Line Communications Specialist, you need strong verbal and written communication skills, customer service experience, and often a high school diploma or higher. Familiarity with call center software, CRM systems, and telecommunications tools is typically required. Active listening, problem-solving, and the ability to remain calm under pressure are essential soft skills in this role. These abilities ensure effective customer interactions, efficient issue resolution, and high levels of client satisfaction.

What is the difference between Direct Line Communications vs Customer Service Representative?

AspectDirect Line CommunicationsCustomer Service Representative
Primary RoleManage direct communication channels with clients, providing technical support and informationAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, technical support centers, or client-facing officesCall centers, retail stores, or service desks
Required SkillsCommunication skills, technical knowledge, problem-solvingCommunication skills, patience, product knowledge
CertificationsOften requires technical certifications or trainingCustomer service training, sometimes product-specific certifications

While both roles involve communication with clients, Direct Line Communications focuses on technical support and direct communication channels, whereas Customer Service Representatives handle general inquiries and customer relations. The roles overlap in communication skills but differ in technical requirements and work environment.

More about Direct Line Communications jobs
What cities are hiring for Direct Line Communications jobs? Cities with the most Direct Line Communications job openings:
What states have the most Direct Line Communications jobs? States with the most job openings for Direct Line Communications jobs include:
What job categories do people searching Direct Line Communications jobs look for? The top searched job categories for Direct Line Communications jobs are:
Direct Line Communications jobs near you
Infographic showing various Direct Line Communications job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,873 per year, or $15.3 per hour.

Product Line Leader - Curing

Barry Wehmiller Group

Mediapolis, IA • On-site

Full-time

Re-posted 4 days ago

Job description

About Us:

Afinitas, headquartered in St. Louis, Missouri, is a global leader in equipment, forming systems, and essential accessory products that support transportation, water, and utility precast concrete infrastructure worldwide. We provide industry-leading production equipment; highly engineered formwork; and a broad portfolio of precast concrete, electrical, and construction accessories, along with structural products and systems designed for bridge, highway, and heavy construction applications. Afinitas is part of BW Forsyth Partners, LLC, the investment group of global manufacturing and engineering consulting firm Barry-Wehmiller, a $3 billion organization with nearly 12,000 team members, united by a common belief: to use the power of business to build a better world.


 


 

Job Description:

OVERVIEW

The Product Line Leader - Curing Solutionsis responsible for both commercial and operational aspects of the Curing Systems product lines, including marketing, sales support, product engineering, manufacturing, and project management.

The Product Line Leader - Curing Solutions will also be required to own the Curing Product lines strategic direction, ensuring we are best positioned in the Market for growth and further develop our customers' trust.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

  • Define and communicate the Curing Product Lines' long-term vision and strategy.
  • Lead the curing systems team by assisting them in daily work, prioritizing initiatives, and removing obstacles.
  • Collaboration with the Service and Aftermarket department to ensure they have the resources and support needed.
  • Conduct regular reviews of the market, analyze the trends and market data to inform product line decisions. Plan and execute strategies for launching the product effectively into the market.
  • Understand customer requirements to ensure we meet our customer expectations.
  • Manage the full lifecycle from initial concept, design and development to testing and product launch, supporting our service team beyond installation and commissioning.
  • Collaborate across departments to ensure projects are delivered to our customers on time and within scope.
  • Support Inside Sales with accurate quoting and Bill of Materials (BOMs)
  • Manage product backlog, give lead times, prioritize orders, and monitor daily order coordination to make sure Curing products stay on track.
  • Evaluate and set stocking levels and pricing on all curing offerings, including aftermarket parts and equipment.
  • Implement testing and quality assurance practices to deliver a reliable and user-friendly product.
  • Monitor key indicators to assess the product's success and identify areas for improvement.
  • Inform all relevant parties about progress, changes, and upcoming releases.
  • Lead innovation for the curing line, partnering with the wider Engineering and R&D teams.
  • Provide guidance and direct line leadership to the Curing product line team members.
  • Organize sessions to gather user insights and test the product for usability and functionality.
  • Ensure product initiatives support and advance the organization's objectives.

QUALIFICATIONS & ABILITIES

  • A bachelor's degree in a technical or engineering discipline is required.
  • 2+ years of experience in Product Leadership or related role, with a commercial background in related manufacturing/ plant industries.
  • Strong understanding of product lifecycle and development processes
  • Ability to collaborate effectively, partnering across multiple departments, with a capacity for listening and absorbing different points of view.
  • Excellent verbal communication skills and a passion for connecting with others.
  • Use judgment to make complex decisions to solve difficult and complex problems.
  • Experience with market research and competitive analysis.
  • Up to 40% travel.

WORK ENVIRONMENT

This is an office position associated with a manufacturing facility, with travel to customer plants. The employee must be able to correctly wear and use any Personal Protective Equipment (PPE) required by the employer when in manufacturing areas.

#LI-SE2


 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.


 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.


Company:

Afinitas

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