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Digital Mailroom Jobs (NOW HIRING)

Firstsource

$16/hr

Job Title: Healthcare Digital Mailroom Specialist (In office Kentucky) Job Type: Full Time FLSA Status: Non-Exempt/Hourly Grade: H Function/Department: Health Plan and Healthcare Services Reporting ...

Xerox

$17.50 - $20.75/hr

Support document scanning, digital mail processing, records management activities, and other ... Previous experience in a mailroom, print services, logistics, shipping, records management, or ...

SPS North America

Mailroom Associate

New York, NY · On-site

$25/hr

Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document ...

SPS North America

Mailroom Associate

New York, NY

$25/hr

Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document ...

Xerox

Mailroom Associate - New York, NY

New York, NY · On-site

$17.50 - $20.75/hr

Maintain mailroom inventory, supplies, and organized work areas ... Support document scanning, digital mail processing, records management activities, and other ...

Docufree Corporation

Be Seen First

Mail Processor

Las Vegas, NV · On-site

$16/hr

... and digital mailroom. Docufree' award winning SaaS platform has a strong presence in the Legal, Financial Services, Healthcare and Manufacturing industries and we're expanding into other adjacent ...

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Digital Mailroom information

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How much do digital mailroom jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for digital mailroom in the United States is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What is a digital mailroom?

A digital mailroom is a system or service that automates the process of receiving, sorting, and distributing incoming mail electronically. Physical mail is scanned and converted into digital documents, which are then routed to the appropriate recipients or business systems. This process increases efficiency, reduces manual handling, and improves document security. Many organizations use digital mailrooms to streamline workflows and support remote or hybrid work environments.

What are the key skills and qualifications needed to thrive as a digital mailroom operator?

To excel as a Digital Mailroom Operator, you need strong attention to detail, data entry skills, and familiarity with document management procedures, typically supported by a high school diploma or equivalent. Experience with scanning equipment, OCR software, and digital workflow platforms like SharePoint or Kofax is commonly required. Strong organizational skills, time management, and the ability to follow confidentiality protocols help individuals stand out in this role. These skills ensure efficient, accurate processing of sensitive information, enabling seamless digital document handling and secure communication within organizations.

What are some common challenges faced by digital mailroom professionals and how can they be addressed?

Digital Mailroom professionals often encounter challenges such as processing high volumes of incoming documents, ensuring accurate data extraction, and maintaining document security. To address these, effective use of automation tools, adherence to strict quality control protocols, and ongoing training in data privacy best practices are essential. Collaboration with IT and compliance teams also helps to streamline workflows and resolve technical issues quickly, ensuring that operational efficiency and data integrity are maintained.

What is the difference between Digital Mailroom vs Data Entry Clerk?

AspectDigital MailroomData Entry Clerk
Required CredentialsBasic computer skills, familiarity with document management systemsHigh school diploma, proficiency in data entry software
Work EnvironmentOffice setting, handling incoming physical and electronic documentsOffice environment, inputting data into databases or spreadsheets
Industry UsageCorporate, legal, healthcare sectors managing document flowVarious industries requiring data input and management

Digital Mailroom and Data Entry Clerk roles both involve handling information in office settings. The Digital Mailroom focuses on processing incoming physical and electronic documents, streamlining document flow, while Data Entry Clerks primarily input data into systems. Both roles require basic computer skills, but the Digital Mailroom emphasizes document management, making it essential for organizations managing large volumes of incoming information.

More about Digital Mailroom jobs
What cities are hiring for Digital Mailroom jobs? Cities with the most Digital Mailroom job openings:
What states have the most Digital Mailroom jobs? States with the most job openings for Digital Mailroom jobs include:
What job categories do people searching Digital Mailroom jobs look for? The top searched job categories for Digital Mailroom jobs are:
Digital Mailroom jobs near you
Infographic showing various Digital Mailroom job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,246 per year, or $21.8 per hour.

Mailroom Associate- In Office Louisville KY

Firstsource

On-site

$16/hr

Other

Posted 16 days ago

Firstsource rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

24th of 71 rated call and contact centers

Job description

Job Title: Healthcare Digital Mailroom Specialist (In office Kentucky)

Job Type: Full Time

FLSA Status: Non-Exempt/Hourly

Grade: H

Function/Department: Health Plan and Healthcare Services

Reporting to: Team Lead - Operations

Pay Range: $16.00

Role Description: The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.

Roles & Responsibilities

Identify and coordinate mail according to guidelines.

Maintain high level of quality production, meeting hourly KPI's.

Perform electronic indexing.

Scan processed documents.

Create and validate envelope tracking and barcodes.

Provide outbound customer service.

Perform other duties as assigned.

Expected/Key Results

Complete tasks in accordance with metric guidelines

Qualifications

The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education

High school diploma or equivalent required

Work Experience

1-2 years data entry and/or processing experience preferred

Competencies & Skills

Ability to type 35-40wpm, with 95% accuracy

Basic computer literacy or ability to quickly learn

Ability to work in a high-volume, fast-paced work environment

Excellent verbal and written communication skills

Excellent attention to detail

Ability to maintain high levels of confidentiality

Ability to work independently with limited supervision

Ability to effectively prioritize and multi-task

Additional Qualifications

Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings and weekends

Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements

Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may work remotely from home or onsite, exposed to moderate noise typical of a mailroom environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to regularly or frequently talk and hear, sit or stand for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally walk, climb stairs and lift up to 40 pounds.

Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.

Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.

PS: We are NOT hiring referrals at this time. 

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