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Digital Experience Manager Jobs (NOW HIRING)

AspenTech

Director, Digital Experience

Bedford, MA · On-site

$170K - $191K/yr

Proven experience managing large-scale website programs, including agency relationships and cross ... You know how to lead a Digital Experience team and can envision where the team needs to be in the ...

Granicus

Director - Digital Experience

Saint Paul, MN · Remote

Director - Digital Experience Location US-Remote ID 2026-10112 Category Marketing Position Type ... This is not a traditional web management role. This is a revenue-impacting leadership role ...

TBB

Digital Experience Coordinator

Tampa, FL · On-site

Digital Experience Coordinator Mission The Tampa Bay Buccaneers organization's vision is to be the ... Build, manage, and update fan-facing experiences within the team's CMS platforms (NFL CMS, Yinzcam ...

WVU Medicine

Supervisor, Digital Experience

Assists manager in reviewing the accuracy of the department budget. 4. Project Coordination ... Assists in leading coordination and execution of digital experience strategy and initiatives * Work ...

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Digital Experience Manager information

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$14.5K

$92.9K

$164K

How much do digital experience manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for digital experience manager in the United States is $92,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,500.00 per year, depending on experience, location, and employer.

What is a Digital Experience Manager?

A Digital Experience Manager oversees the design, implementation, and optimization of a company’s digital platforms to ensure a seamless and engaging user experience. They work across websites, mobile apps, and other digital channels to improve customer satisfaction, drive engagement, and support business goals. This role often involves collaborating with marketing, IT, and design teams to align digital strategies with organizational objectives and customer expectations.

What Is a Digital Experience Manager?

A digital experience manager is a marketing employee that oversees the user experience of a website or application. As a digital experience manager, you work closely with the design and development teams to ensure that their client’s site or application meets their needs and is up to industry standards. One of your job duties is to test different areas of the site or application for ease of use and effectiveness. Strong web optimization skills are necessary for this job. Other qualifications for a career as a digital experience manager include a bachelor’s degree in computer science or another relevant field, and experience working in digital marketing, user experience, or web development job.

What is the difference between Digital Experience Manager vs Content Manager?

AspectDigital Experience ManagerContent Manager
Primary FocusOverseeing digital customer experiences, including website, app, and omnichannel interactionsManaging content creation, editing, and publishing across platforms
Skills & CertificationsDigital marketing, UX/UI, analytics, project managementContent strategy, SEO, writing, editing
Work EnvironmentMarketing, digital teams, cross-functional projectsContent teams, editorial, marketing

The Digital Experience Manager focuses on optimizing overall digital interactions and user experience, while the Content Manager concentrates on creating and managing content. Both roles often collaborate but serve different core functions within digital marketing strategies.

What are some common challenges Digital Experience Managers face when coordinating efforts across multiple teams?

Digital Experience Managers often encounter challenges in aligning goals and timelines across marketing, IT, design, and content teams. Balancing diverse priorities while ensuring a seamless user experience requires strong communication and project management skills. Additionally, they must navigate differing perspectives on user needs and adapt strategies quickly in response to feedback or data insights. Building mutual understanding and fostering collaboration are key to overcoming these hurdles and delivering successful digital initiatives.

What are the key skills and qualifications needed to thrive as a Digital Experience Manager, and why are they important?

To thrive as a Digital Experience Manager, you need expertise in digital strategy, user experience (UX) design, and analytics, often supported by a bachelor’s degree in marketing, communications, or a related field. Familiarity with content management systems (CMS), web analytics tools like Google Analytics, and marketing automation platforms is typically required. Strong leadership, creative problem-solving, and excellent communication skills help differentiate top performers in this role. These capabilities are crucial for delivering seamless digital experiences that drive customer engagement and achieve business objectives.
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Digital Experience Manager jobs near you
Infographic showing various Digital Experience Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, 10% Hybrid, and 15% Remote job distribution, with an average salary of $92,919 per year, or $44.7 per hour.
Associate Manager, Digital Guest Experience

Associate Manager, Digital Guest Experience

Inspire Brands, Inc.

Boston, MA • On-site

$75K - $126K/yr

Full-time

Posted 9 days ago

Inspire Brands rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

29th of 103 rated fast food restaurants

Job description

This role serves as a key contributor within the Digital Guest Experience team, partnering cross-functionally to drive measurable growth in digital engagement, traffic, and conversion. Acting as a Dunkin' digital subject matter expert, this individual will help translate business objectives into data-driven strategies and optimized digital experiences across app and web platforms. The Associate Manager will play a critical role in shaping how guests discover, engage with, and convert within Dunkin's digital ecosystem-ensuring that content, merchandising, and experience strategies are aligned to business goals, marketing priorities, and guest needs. This includes optimizing digital touchpoints to increase high-quality traffic, improve conversion rates, and grow our Dunkin' Rewards member base.
*This position sites 4 days onsite in our Canton, MA office. Typically Monday - Thursday.
Salary $75,864-$126,440
The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location
RESPONSIBILITIES
  • Lead execution of menu releases across all digital platforms; acting as liaison between our brand and technical teams; ensuring product availability and merchandising are driving results.

  • Support the execution of in-app & website content- driving visibility to our most exciting products & offers and targeting the right users to drive digital visitation

  • Assist with merchandising strategy tests and experiments on digital platforms, including but not limited to upsell/cross sell strategy testing to drive basket size, categorization testing to drive product trial, etc...

  • Collaborate on GEO, SEO & website related traffic drivers ensure we have optimized our rankings and are driving strong traffic

  • Partner with marketing teams to optimize customer journeys from external campaign into App and Web

  • Leverage the power of digital data to share reporting and insights with cross functional teams to showcase performance trends and optimization opportunities

  • Stay current with digital best practices, strategies, competition, & industry standards

EDUCATION QUALIFICATIONS
Minimum: 4 yr degree
Preferred: Advanced degree
EXPERIENCE QUALIFICATION
Minimum: 2-3 yrs+ experience in related field
Preferred: 3-5 yrs experience
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
  • Experience with Web analytics tools (Adobe Analytics, GA, Mixpanel, or similar)

  • Ability to manage multiple concurrent priorities & projects

  • Proficiency with Excel & PowerPoint

  • Demonstrated ability to turn data from multiple sources into action

  • Experience with A/B testing tools (Test & Target, Optimizely, Apptimize, or similar) a plus

  • Strong project management and communication skills

  • Positive, can-do attitude with a customer-first mindset

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

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About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

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