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Digital Banking Remote Jobs (NOW HIRING)

MVB

Digital Operations Team Lead

ABOUT THE ROLE The Digital Operations Team Lead position serves as a senior operational resource ... Facilitate, install and train new Online Banking, Remote Deposit Capture and Positive Pay clients ...

UMB Bank

Digital Asset and Banking Analyst

Austin, TX · On-site +1

$57K - $124K/yr

As a Digital Asset & Banking Strategy Analyst, you will drive our digital banking and emerging ... However, the remote location must be within the US. How you will spend your time: * Support ...

UMB Bank

Digital Asset and Banking Analyst

Saint Paul, MN · On-site +1

$57K - $124K/yr

As a Digital Asset & Banking Strategy Analyst, you will drive our digital banking and emerging ... However, the remote location must be within the US. How you will spend your time: * Support ...

New

UMB Bank

Digital Asset and Banking Analyst

Raleigh, NC · On-site +1

$57K - $124K/yr

As a Digital Asset & Banking Strategy Analyst, you will drive our digital banking and emerging ... However, the remote location must be within the US. How you will spend your time: * Support ...

UMB Bank

Digital Asset and Banking Analyst

Augusta, ME · On-site +1

$57K - $124K/yr

As a Digital Asset & Banking Strategy Analyst, you will drive our digital banking and emerging ... However, the remote location must be within the US. How you will spend your time: * Support ...

UMB Bank

Digital Asset and Banking Analyst

Harrisburg, PA · On-site +1

$57K - $124K/yr

As a Digital Asset & Banking Strategy Analyst, you will drive our digital banking and emerging ... However, the remote location must be within the US. How you will spend your time: * Support ...

UMB Bank

Digital Asset and Banking Analyst

Lincoln, NE · On-site +1

$57K - $124K/yr

As a Digital Asset & Banking Strategy Analyst, you will drive our digital banking and emerging ... However, the remote location must be within the US. How you will spend your time: * Support ...

UMB Bank

Digital Asset and Banking Analyst

Frankfort, KY · On-site +1

$57K - $124K/yr

As a Digital Asset & Banking Strategy Analyst, you will drive our digital banking and emerging ... However, the remote location must be within the US. How you will spend your time: * Support ...

UMB Financial

Digital Asset and Banking Analyst

OR · On-site +1

$57K - $124K/yr

As a Digital Asset & Banking Strategy Analyst, you will drive our digital banking and emerging ... However, the remote location must be within the US. How you will spend your time: * Support ...

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How much do digital banking remote jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for digital banking remote in the United States is $47.25, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $61.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Banking Remote professional, and why are they important?

To thrive as a Digital Banking Remote professional, you need a solid understanding of banking products, digital financial services, and customer account management, usually with a background in finance or banking. Familiarity with digital banking platforms, CRM systems, cybersecurity tools, and relevant certifications such as Certified Digital Banker (CDB) is often required. Strong communication, problem-solving, and self-motivation are crucial soft skills for engaging clients and managing tasks independently. These abilities ensure secure, efficient service delivery and high customer satisfaction in a technology-driven, remote environment.

What is a Digital Banking Remote job?

A Digital Banking Remote job involves working for a bank or financial institution from a remote location, primarily handling digital banking services such as online account management, customer support, fraud prevention, and technical troubleshooting. Employees in these roles use technology to assist customers with their banking needs, process transactions, and resolve issues without needing to be physically present in a branch. These positions often require strong communication skills, proficiency with banking software, and the ability to maintain security and confidentiality while working remotely.

What are some common challenges faced by remote digital banking professionals, and how can they be managed effectively?

Remote digital banking professionals often encounter challenges such as maintaining secure communication with clients, staying updated with rapidly evolving fintech tools, and collaborating efficiently with cross-functional teams across different time zones. To manage these challenges, it's important to utilize secure, company-approved communication platforms, participate in regular training sessions, and leverage project management tools that facilitate real-time collaboration. Proactively staying connected with colleagues and clients helps ensure seamless workflows and a strong sense of team integration.
More about Digital Banking Remote jobs
What cities are hiring for Digital Banking Remote jobs? Cities with the most Digital Banking Remote job openings:
What are the most commonly searched types of Digital Banking jobs? The most popular types of Digital Banking jobs are:
What states have the most Digital Banking Remote jobs? States with the most job openings for Digital Banking Remote jobs include:
What job categories do people searching Digital Banking Remote jobs look for? The top searched job categories for Digital Banking Remote jobs are:
Digital Banking Remote jobs near you
Infographic showing various Digital Banking Remote job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 5% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $98,272 per year, or $47.2 per hour.

Digital Operations Team Lead

MVB

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

ABOUT US
Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement - it is the secret sauce of our organization!
Our values live at the core of all that we do - Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success.
MVB Financial Corp. ("MVB Financial" or "MVB"), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker "MVBF." Through its subsidiary, MVB Bank, Inc., ("MVB Bank") and the bank's subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit www.mvbbanking.com.
This role can be based remotely.
Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arizona, North Carolina, Georgia, or South Dakota.
ABOUT THE ROLE
The Digital Operations Team Lead position serves as a senior operational resource within the Digital Operations team, providing day-to-day guidance, quality oversight, and coaching to Digital Operations Analysts supporting MVB's consumer and business online banking products and services. This role combines hands-on digital banking administration with team-level responsibilities including quality control reviews, performance tracking, process improvement, and training. The Digital Operations Team Lead acts as an escalation point for complex issues, ensures adherence to departmental standards, and partners with Retail, Commercial, and Treasury lines of business to support client onboarding and product adoption. Client and internal stakeholder interactions will include phone, email, chat, and demo support.
WHAT YOU'LL DO
  • Maintain quality control and check back standards through reviews of all completed digital maintenance activities
  • Track team performance and adherence to standards via metric reporting and performance dashboards.
  • Coach and train Digital team members on processes, communication and performance improvement
  • Review internal procedures for accuracy and enhancement updates
  • Perform daily administration duties to include, but not limited to, building and coding online banking profiles as per procedures and client agreements, daily report monitoring, and enrolling or updating businesses products and services (i.e. ACH, wire, Remote Deposit Capture, bill pay, positive pay, Estatements)
  • Facilitate, install and train new Online Banking, Remote Deposit Capture and Positive Pay clients
  • Assist Retail, Commercial, and Treasury teammates with sales presentations of online banking and RDC products
  • Provide one-on-one end-user, tier two issue resolution support for consumer and business products and services via phone, email or through chat
  • Support mRDC, mobile banking, and bill pay
  • Support testing and implementation of changes relating to business online banking features (including ACH, wires, positive pay, etc.)
  • Identify problems and/or potential problems and take the necessary steps to resolve or escalate
  • Routinely provide enhancement recommendations or efficiencies
  • Routinely provide training support for internal MVB teammates and other lines of business
  • Provide back-up support to other department roles
  • Work with minimal supervision

EDUCATION & WORK EXPERIENCE
  • Bachelor's degree in Business Administration, Information Technology, Finance, or a related field; or equivalent combination of education and experience
  • Minimum 5 years of experience in digital banking operations, online banking support, or a related function within the financial services industry
  • Demonstrated experience coaching, mentoring, or providing work direction to team members
  • Working knowledge of consumer and business online banking platforms, including product setup, maintenance, and troubleshooting
  • Knowledge of applicable state and federal banking compliance regulations and bank operational policies
  • Experience with Jack Henry and Q2 digital banking platforms preferred
  • Previous experience leading quality assurance reviews or audit-readiness activities in a banking operations environment preferred
  • Experience developing or maintaining performance dashboards and operational metrics preferred
  • Proficiency in MS Office Suite and Outlook
  • Strong time management skills with the ability to prioritize competing demands across individual and team-level responsibilities
  • Effective oral, written, and interpersonal communication skills with the ability to interpret documents, write reports and correspondence, and communicate clearly with clients and teammates
  • Ability to work in a fast-paced environment and manage multiple workstreams simultaneously
  • Ability to analyze and resolve complex problems involving multiple facets and variables in non-standardized situations

BENEFITS AT MVB
MVB Financial Corp., ("MVB") offers an excellent selection of benefits for regular, part-time and full-time Team Members, including:
  • Medical, Dental and Vision Insurance
  • Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
  • Short- and Long-Term Disability Plan
  • Group Life Insurance
  • 401K Salary Deferral Plan
  • Wellness Program
  • Education & Tuition Expense Reimbursement
  • PTO and Unique Vacation Purchase Program
  • Nationwide Pet Insurance Coverage

#LI-Remote
We encourage you to submit an application even if you haven't performed every job duty listed above, as your skills may be transferrable. MVB is looking for ambitious individuals with related knowledge, understanding and abilities who are willing to learn and grow. What we care about most is allowing you to develop and, in return, you help us become a stronger, more diverse and well-rounded organization.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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