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Remote Ai Chat Jobs (NOW HIRING)

$25/hr

About the gig Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by ... Work independently with chat-based support when needed Perks & Benefits * $25/hr + bonuses * Work ...

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Remote Ai Chat information

What is the difference between Remote Ai Chat vs Remote Customer Support Agent?

AspectRemote Ai ChatRemote Customer Support Agent
CredentialsBasic technical skills, AI familiarityCustomer service training, communication skills
Work EnvironmentOnline, AI platform interfacesOnline, customer communication channels
Industry UsageTech, e-commerce, SaaSRetail, telecom, service industries
Job FocusManaging AI chatbots, troubleshootingAssisting customers, resolving issues

Remote Ai Chat roles focus on managing AI chat systems and troubleshooting chatbot interactions, requiring technical skills. Remote Customer Support Agents handle direct customer inquiries via chat or phone, emphasizing communication skills. Both roles are remote but differ in technical complexity and daily tasks.

What are the key skills and qualifications needed to thrive as a Remote AI Chat Support Specialist, and why are they important?

To thrive as a Remote AI Chat Support Specialist, you need strong written communication skills, problem-solving abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with chat platforms, ticketing systems, and sometimes basic knowledge of AI chat tools or CRM software is typically required. Attention to detail, patience, and the ability to multitask are critical soft skills that differentiate top performers. These skills and qualities are vital for delivering efficient, accurate, and empathetic support to customers in a virtual environment.

What is a Remote AI Chat job?

A Remote AI Chat job typically involves working from home to support or manage AI-powered chat systems, such as chatbots or virtual assistants. Employees in these roles may help train AI chat systems, monitor conversations, provide customer support, or analyze chat data to improve AI performance. These positions require strong communication skills, basic technical knowledge, and the ability to work independently. Remote AI Chat jobs are popular in industries like customer service, tech support, and e-commerce.

What are some common challenges faced by Remote AI Chat Specialists, and how can they be managed effectively?

Remote AI Chat Specialists often encounter challenges such as handling multiple conversations simultaneously, adapting to rapidly evolving AI tools, and maintaining clear communication without face-to-face interaction. To manage these effectively, it's important to develop strong multitasking and organizational skills, stay updated on the latest AI chat technologies, and actively participate in team meetings or knowledge-sharing sessions. Building a structured daily routine and leveraging collaboration platforms can also help maintain productivity and foster a sense of connection with remote team members.
More about Remote Ai Chat jobs
What cities are hiring for Remote Ai Chat jobs? Cities with the most Remote Ai Chat job openings:
What are the most commonly searched types of Ai Chat jobs? The most popular types of Ai Chat jobs are:
What states have the most Remote Ai Chat jobs? States with the most job openings for Remote Ai Chat jobs include:
Infographic showing various Remote Ai Chat job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 7% Part Time, and 15% Contract. Highlights an 100% Remote job distribution.
AI Solutions Account Executive

AI Solutions Account Executive

Retention Express

Atlanta, GA โ€ข On-site, Remote

$60K - $75K/yr

Full-time

Retirement, PTO

Posted 24 days ago


Job description

About Retention Express
AI Solutions Account Executive
About Retention Express
Founded in 2021, Retention Express is a fast-growing, Atlanta-based AI-powered support BPO company helping membership and subscription businesses reduce churn, improve customer experience, and drive revenue.
We combine AI Voice Agents, AI Chat, and Live Customer Support to deliver a modern, scalable support model. Our clients span the express car wash industry and beyond, and we are at the forefront of transforming how businesses handle high-volume customer interactions.
Our approach is simple:
Automate the Easy. Escalate the Hard. Deliver Results.
'/'
Location: Remote (U.S.-based) - Preferred: Atlanta or major metro (Dallas, Phoenix, Nashville, Charlotte, Salt Lake City)
Compensation: $60,000-$75,000 base + uncapped commission
On-Target Earnings (OTE): $120,000-$140,000+
Type: Full-Time
About the role
  • This is not a traditional sales role.

We are hiring a Founding AI Solutions Account Executive who can drive revenue, own customer outcomes, and help shape how AI is deployed in real-world customer operations.
You will be responsible for selling AI Voice, AI Chat, and Live Agent support solutions, while also staying close to the customer to ensure success, adoption, and long-term value.
This role is ideal for someone who:
  • Has a "get it done" mentality
  • Is comfortable operating in a fast-moving, evolving environment
  • Can sell, problem-solve, and execute
  • Wants to be part of building something-not just maintaining it

What you'll do
Operational Duties/Responsibilities...
  • Revenue Generation & Sales Execution
  • Own the full sales cycle: outbound prospecting, discovery, demo, proposal, and close
  • Sell Retention Express solutions including:
    • AI Voice Agents (inbound & outbound)
    • AI Chat / automation
    • Live agent support (BPO)
    • Reputation Management
  • Identify customer pain points and position solutions tied to ROI, cost savings, and revenue impact
  • Build and manage a strong pipeline of qualified opportunities within our niche and across verticals.

Solutioning & Customer Engagement
  • Translate real-world operational challenges into AI + human solutions
  • Collaborate with internal teams to design tailored customer playbooks
  • Clearly communicate technical and operational value to both business and non-technical stakeholders

Post-Sale Ownership & Expansion
  • Stay engaged post-sale to ensure:
    • Successful onboarding
    • Adoption of AI solutions
    • Growth in usage (calls, automation, campaigns)
    • QA conversations to ensure the brand tone and messaging is relayed precisely
  • Identify upsell and expansion opportunities across accounts
  • Act as a trusted advisor to customers on improving customer experience and retention

Build & Improve the Sales Motion
  • Contribute to refining messaging, pricing, and go-to-market strategy
  • Provide feedback from the field to improve product, positioning, and onboarding
  • Help build scalable sales playbooks as we grow

Qualifications
We're Excited About You Because You...
  • 2-5 years of experience in:
    • SaaS sales, Telecom, CCaaS, or BPO environments
  • Proven ability to:
    • Build and manage a sales pipeline
    • Close deals
    • Hit or exceed sales targets
  • Strong understanding of:
    • Subscription-based business models
    • Customer experience or contact center operations
    • Data and technical solutions
  • Ability to quickly learn and sell technical solutions (AI, automation, CX tools)
  • Excellent communication and presentation skills
  • Experience selling:
    • AI solutions, automation tools, SaaS, enterprise software, or call center technology
  • Familiarity with:
    • Zendesk, Freshdesk, CRMs, or omni-channel customer support platforms
  • Exposure to:
    • SMB to Mid Market or growth stage customers
    • Experience in startup, scale-up, or early growth environments with lean corporate structures

What we can offer you
  • Retention Express offers a competitive salary based on proficiency in the required skills and/or years of experience.

โ€ข Flex time and PTO
โ€ข Remote work
โ€ข Some travel regionally and nationally
โ€ข Free monthly car wash membership
โ€ข 401k matching included