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Ai Chat Jobs (NOW HIRING)

adMarketplace

Senior Product Manager - AI/ML

Manhattan, NY · On-site

$138K - $183K/yr

Drive the product strategy for adMarketplace's native ad presence on AI Chat surfaces, extending our first-to-market, first-to-scale position into durable advantage. * Prototype and technically scope.

Onyx AI

Technical Lead, Frontend

San Francisco, CA · On-site

Onyx is the open source AI platform for work with features like AI Chat, Enterprise Search, Custom AI Assistants, Agents/Actions, and more. Founded in 2023, the company is headquartered in San ...

ReFiBuy.ai

Frontend Engineer

Raleigh, NC · On-site

... • AI/Chat Interfaces • Data Visualization • End-to-end Testing • React & Next.js Optimization Patterns • Ecommerce experience: product catalog manipulation and UX, marketplaces (Amazon ...

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Ai Chat information

What is an ai chat?

An AI Chat job involves managing, developing, or interacting with AI-powered chatbots to enhance customer support, engagement, or automation. This role can include programming chatbots, training AI models, analyzing user interactions, and improving chatbot responses. Depending on the position, it may require technical skills like natural language processing (NLP) or customer service expertise. AI Chat professionals work in various industries, including e-commerce, healthcare, and tech support, to streamline communication and improve user experiences.

What are the key skills and qualifications needed to thrive in the ai chat position, and why are they important?

To thrive as an AI Chat Specialist, strong written communication, critical thinking, and problem-solving abilities are essential, often supported by familiarity with AI platforms and customer service experience. Proficiency with popular chat tools, CRM systems, and potentially certifications in areas like chatbot management or conversational AI are commonly expected. Active listening, patience, and adaptability are important soft skills for handling a diverse range of inquiries and maintaining positive user interactions. These competencies enable effective, efficient, and user-friendly support while ensuring high satisfaction and engagement with AI-powered chat systems.

What are common challenges faced by ai chat specialists, and how are they addressed?

AI Chat Specialists often encounter challenges such as handling complex or sensitive customer queries and ensuring accurate, timely responses within fast-paced digital environments. To address these challenges, specialists leverage thorough training in company policies, access to comprehensive knowledge bases, and collaboration with technical teams to resolve escalated issues. Regular feedback sessions and performance analytics help improve response quality and customer experience. Being able to adapt quickly to new tools and updates is also crucial for ongoing success in this role.

Is training AI chatbots a real job?

Yes, training AI chatbots is a legitimate job that involves developing, fine-tuning, and improving conversational AI systems. It often requires skills in machine learning, natural language processing, and data annotation, and can be found in tech companies, research labs, and AI startups.
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Ai Chat jobs near you
Infographic showing various Ai Chat job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 88% In-person, 3% Hybrid, and 9% Remote job distribution.

Conversational AI Chat Bot Developer, Cognigy

TTEC Digital

Austin, TX • On-site, Remote

$140K - $160K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The AI Developer is responsible for the development, testing and delivery of the NICE Cognigy software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.
What You'll Be Doing
  • Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.
  • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.
  • Code and test projects.
  • Deliver high-quality software on time.
  • Attend meetings and training as required.
  • Perform system analysis and project management duties for the successful completion of a project.
  • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
  • Exercises wide latitude in determining objectives and approaches to engagements.
  • Mitigating and resolving code errors for development and future concepts.

What You'll Bring to the Role
  • 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.
  • 3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.
  • 5+ years JavaScript experience.
  • Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.
  • Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.
  • Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have
  • Team Player and the ability to mentor team members
  • Desire to work in a fast-paced environment.

$140,000 - $160,000 a year
#LI-DD1
#LI-Remote
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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