AI Chat * SEO & Speed What You'll Do Customer Issue Support * Investigate and resolve technical issues raised through user and customer-support tickets, quickly identifying the root cause of ...
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AI Chat * SEO & Speed What You'll Do Customer Issue Support * Investigate and resolve technical issues raised through user and customer-support tickets, quickly identifying the root cause of ...
AI Chat * SEO & Speed What You'll Do Customer Issue Support * Investigate and resolve technical issues raised through user and customer-support tickets, quickly identifying the root cause of ...
AI Chat * SEO & Speed What You'll Do Customer Issue Support * Investigate and resolve technical issues raised through user and customer-support tickets, quickly identifying the root cause of ...
AI Chat: AI customer service, Live Chat, Shopify order/product integrations, knowledge base, and merchant dashboard * Pop-up & Email Marketing: email campaign tools, pop-up workflows, segmentation ...
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AI Chat: AI customer service, Live Chat, Shopify order/product integrations, knowledge base, and merchant dashboard * Pop-up & Email Marketing: email campaign tools, pop-up workflows, segmentation ...
AI Chat: AI customer service, Live Chat, Shopify order/product integrations, knowledge base, and merchant dashboard * Pop-up & Email Marketing: email campaign tools, pop-up workflows, segmentation ...
AI Chat: AI customer service, Live Chat, Shopify order/product integrations, knowledge base, and merchant dashboard * Pop-up & Email Marketing: email campaign tools, pop-up workflows, segmentation ...
Microsoft AI Developer
Raleigh, NC · On-site
Copilot Studio for creating chat-driven interfaces * Microsoft Power Automate for creating ... Azure AI capabilities Hands on experience working with non-Microsoft LLM platforms like Gemini ...
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Microsoft AI Developer
Raleigh, NC · On-site
Copilot Studio for creating chat-driven interfaces * Microsoft Power Automate for creating ... Azure AI capabilities Hands on experience working with non-Microsoft LLM platforms like Gemini ...
US Tech - AI Engineering Manager
Raleigh, NC · On-site
$73K - $244K/yr
... Web Chat, Direct Line) - Leading platform engineering teams delivering cloud-native services and AI-enabled platforms aligned to PwC People Tech & AI strategy Travel Requirements Up to 20% Job ...
US Tech - AI Engineering Manager
Raleigh, NC · On-site
$73K - $244K/yr
... Web Chat, Direct Line) - Leading platform engineering teams delivering cloud-native services and AI-enabled platforms aligned to PwC People Tech & AI strategy Travel Requirements Up to 20% Job ...
Exposure to AI development tools ... Claude, Chat GPT, Gemini. * Must be able to work full-time (35-40 hours/week) throughout the ...
Exposure to AI development tools ... Claude, Chat GPT, Gemini. * Must be able to work full-time (35-40 hours/week) throughout the ...
Cursor Tutor
Raleigh, NC · Remote
$18 - $40/hr
Deep knowledge of Cursor AI-powered code editor features including intelligent code completion, natural language code generation, codebase-aware context, multi-file editing, inline chat, terminal ...
Cursor Tutor
Raleigh, NC · Remote
$18 - $40/hr
Deep knowledge of Cursor AI-powered code editor features including intelligent code completion, natural language code generation, codebase-aware context, multi-file editing, inline chat, terminal ...
Cursor Tutor
Chapel Hill, NC · Remote
$18 - $40/hr
Deep knowledge of Cursor AI-powered code editor features including intelligent code completion, natural language code generation, codebase-aware context, multi-file editing, inline chat, terminal ...
Cursor Tutor
Chapel Hill, NC · Remote
$18 - $40/hr
Deep knowledge of Cursor AI-powered code editor features including intelligent code completion, natural language code generation, codebase-aware context, multi-file editing, inline chat, terminal ...
Cursor Tutor
Durham, NC · Remote
$18 - $40/hr
Deep knowledge of Cursor AI-powered code editor features including intelligent code completion, natural language code generation, codebase-aware context, multi-file editing, inline chat, terminal ...
Cursor Tutor
Durham, NC · Remote
$18 - $40/hr
Deep knowledge of Cursor AI-powered code editor features including intelligent code completion, natural language code generation, codebase-aware context, multi-file editing, inline chat, terminal ...
... AI tools. * Experience designing and implementing Contact Center as a Service capabilities including skills-based routing, intelligent case management, voice, chat, and digital services experiences.
... AI tools. * Experience designing and implementing Contact Center as a Service capabilities including skills-based routing, intelligent case management, voice, chat, and digital services experiences.
Full Stack Lead Engineer
Raleigh, NC · On-site
Experience building or integrating AI-driven platforms or chat interfaces. * Background in DevOps/Cloud Architecture and CI/CD tooling. * Prior work in a product company or startup environment with ...
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Full Stack Lead Engineer
Raleigh, NC · On-site
Experience building or integrating AI-driven platforms or chat interfaces. * Background in DevOps/Cloud Architecture and CI/CD tooling. * Prior work in a product company or startup environment with ...
Strategy & Planning Manager
Durham, NC · On-site
$117K - $172K/yr
Hands-on experience with tools such as Asana, Airtable, Cursor, Codex, LLM chat models, AI agents, dashboards, workflow automation, or similar productivity platforms * Ability to use AI tools to ...
Strategy & Planning Manager
Durham, NC · On-site
$117K - $172K/yr
Hands-on experience with tools such as Asana, Airtable, Cursor, Codex, LLM chat models, AI agents, dashboards, workflow automation, or similar productivity platforms * Ability to use AI tools to ...
Strategy & Planning Manager
Cary, NC · On-site
$117K - $172K/yr
Hands-on experience with tools such as Asana, Airtable, Cursor, Codex, LLM chat models, AI agents, dashboards, workflow automation, or similar productivity platforms * Ability to use AI tools to ...
Strategy & Planning Manager
Cary, NC · On-site
$117K - $172K/yr
Hands-on experience with tools such as Asana, Airtable, Cursor, Codex, LLM chat models, AI agents, dashboards, workflow automation, or similar productivity platforms * Ability to use AI tools to ...
iOS Engineer -Remote
Raleigh, NC · On-site
$166K - $191K/yr
Poe: a platform providing millions of global users with one place to chat, explore and build with a wide variety of AI language models (bots), including o3, o4-mini, Claude 3.7 Sonnet, GPT Image 1 ...
iOS Engineer -Remote
Raleigh, NC · On-site
$166K - $191K/yr
Poe: a platform providing millions of global users with one place to chat, explore and build with a wide variety of AI language models (bots), including o3, o4-mini, Claude 3.7 Sonnet, GPT Image 1 ...
iOS Engineer -Remote
Durham, NC · On-site
$166K - $191K/yr
Poe: a platform providing millions of global users with one place to chat, explore and build with a wide variety of AI language models (bots), including o3, o4-mini, Claude 3.7 Sonnet, GPT Image 1 ...
iOS Engineer -Remote
Durham, NC · On-site
$166K - $191K/yr
Poe: a platform providing millions of global users with one place to chat, explore and build with a wide variety of AI language models (bots), including o3, o4-mini, Claude 3.7 Sonnet, GPT Image 1 ...
Data Analyst
Cary, NC · On-site
$27.42 - $30.14/hr
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are ...
New
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Data Analyst
Cary, NC · On-site
$27.42 - $30.14/hr
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are ...
New
Electrical Assembler
Wendell, NC · On-site
$14.25 - $18/hr
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are ...
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Electrical Assembler
Wendell, NC · On-site
$14.25 - $18/hr
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are ...
Customer Services Support Operator
Cary, NC · On-site
$19.57 - $21.42/hr
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are ...
Customer Services Support Operator
Cary, NC · On-site
$19.57 - $21.42/hr
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are ...
Lead, Center of Excellence
Raleigh, NC · On-site
Own the Pendo-side strategy and execution for guide delivery triggered through Fin's chat interface ... Support the exploration and implementation of AI-driven CoE capabilities (e.g., CoE Companion) to ...
Lead, Center of Excellence
Raleigh, NC · On-site
Own the Pendo-side strategy and execution for guide delivery triggered through Fin's chat interface ... Support the exploration and implementation of AI-driven CoE capabilities (e.g., CoE Companion) to ...
Ai Chat information
What is an ai chat?
An AI Chat job involves managing, developing, or interacting with AI-powered chatbots to enhance customer support, engagement, or automation. This role can include programming chatbots, training AI models, analyzing user interactions, and improving chatbot responses. Depending on the position, it may require technical skills like natural language processing (NLP) or customer service expertise. AI Chat professionals work in various industries, including e-commerce, healthcare, and tech support, to streamline communication and improve user experiences.
What are the key skills and qualifications needed to thrive in the ai chat position, and why are they important?
To thrive as an AI Chat Specialist, strong written communication, critical thinking, and problem-solving abilities are essential, often supported by familiarity with AI platforms and customer service experience. Proficiency with popular chat tools, CRM systems, and potentially certifications in areas like chatbot management or conversational AI are commonly expected. Active listening, patience, and adaptability are important soft skills for handling a diverse range of inquiries and maintaining positive user interactions. These competencies enable effective, efficient, and user-friendly support while ensuring high satisfaction and engagement with AI-powered chat systems.
What are common challenges faced by ai chat specialists, and how are they addressed?
AI Chat Specialists often encounter challenges such as handling complex or sensitive customer queries and ensuring accurate, timely responses within fast-paced digital environments. To address these challenges, specialists leverage thorough training in company policies, access to comprehensive knowledge bases, and collaboration with technical teams to resolve escalated issues. Regular feedback sessions and performance analytics help improve response quality and customer experience. Being able to adapt quickly to new tools and updates is also crucial for ongoing success in this role.
Is training AI chatbots a real job?
Yes, training AI chatbots is a legitimate job that involves developing, fine-tuning, and improving conversational AI systems. It often requires skills in machine learning, natural language processing, and data annotation, and can be found in tech companies, research labs, and AI startups.
What are popular job titles related to Ai Chat jobs in Raleigh, NC?
For Ai Chat jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Ai Chat jobs in Raleigh, NC look for?
The top searched job categories for Ai Chat jobs in Raleigh, NC are:
Full-time
Retirement, PTO
Posted 19 days ago
Job description
About CWILL
CWILL (pronounced 'quill') is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale.
About the RoleCWILL's engineering teams are building the next generation of SaaS products for Shopify brands — including AI-powered customer service tools and SEO optimization products. As our products grow, so does our need for strong engineering talent who can learn fast and ship real things.
Our R&D Management Trainee program is built for engineers who are new to the workforce but ready to dig in. You'll be embedded in a product engineering team, working on production systems from day one with mentorship from senior engineers. Over time, you'll grow into an engineer who can independently own modules and make technical decisions.
You'll be placed on one of our active product teams:
- Order Tracking
- Loyalty & Referrals
- Pop-up & Email Marketing
- AI Chat
- SEO & Speed
Customer Issue Support
- Investigate and resolve technical issues raised through user and customer-support tickets, quickly identifying the root cause of front-end and back-end failures (data discrepancies, API errors, display issues, and similar).
- Triage and prioritize incoming issues by severity; respond promptly to urgent cases, drive them through to a fix, and close the loop with the reporting team.
- Document recurring issues — producing troubleshooting guides and FAQs — to reduce repeat tickets over time.
- Work with the customer support and product teams to reproduce reported problems, and provide data corrections or interim workarounds where needed.
System Maintenance & Bug Fixes
- Assist with production bug investigation, root cause analysis, and resolution
- Use logging, monitoring, and database tools to trace issues methodically
- Contribute to ongoing improvements in system stability, performance, and code maintainability
Engineering Collaboration & Growth
- Follow team engineering standards: code reviews, documentation, and testing
- Proactively communicate progress, risks, and blockers
- Participate in post-launch retrospectives; continuously improve your code quality and engineering judgment
- As you grow, take on increasing ownership of modules and technical decisions
Requirements
- Recent graduate from a US university (BS or MS), or within 1–2 years of graduation
- Proficiency in at least one backend language: JavaScript/TypeScript, Python, Java, Go, or PHP
- Web fundamentals: HTTP, RESTful API design, frontend-backend interaction, and relational databases
- Basic SQL and database understanding (MySQL or PostgreSQL)
- Able to read documentation, debug systematically, and own your work through completion
- Reliable and communicative — you surface problems early and follow through on commitments
Nice to Have
- Experience with any of: React, Node.js, Next.js, NestJS, Python, PostgreSQL, Redis
- AI/LLM project experience: prompt engineering, RAG, knowledge bases, chatbots, or content generation
- Shopify app development, independent store tech, SEO tools, or SaaS product experience
- Internship at a tech or SaaS company; open source contributions or personal project portfolio
- Familiarity with Docker, CI/CD, or cloud services (AWS, Aliyun, etc.)
- Active GitHub profile with consistent commit history
- Competitive programming background (ACM, LanQiao Cup, etc.)
- Experience with AI-assisted development tools (Cursor, GitHub Copilot, Claude Code, etc.)
- Mandarin Chinese communication ability
Benefits
Starting Pay: 60 - 80k depends on experiences, open to negotiation
- 401(k)
- PTO
- Paid Holidays
- Insurance