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Law Firm Intake Manager Jobs in Raleigh, NC (NOW HIRING)

THE FIRM As a leading international law firm, we are dedicated to excellence through impactful ... Perform routine quality checks of data management: client, matter, parties and black book conflicts ...

An established boutique family law firm in Chapel Hill, North Carolina is seeking an experienced ... Manage cases from intake through resolution, including negotiation, mediation, hearings, and trial ...

This is not the typical law firm! Our business-minded law firm is small enough that everyone is a ... Must have prior experience managing a full caseload. * Must have prior trial experience in Family ...

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Our firm is looking for a detail-oriented professional to support trademark prosecution and portfolio management. We're not your typical law firm. We value teamwork, efficiency, and exceptional ...

Conflicts Specialist

Raleigh, NC · Hybrid

$60K - $80K/yr

... law firm with a prominent presence across the Carolinas is seeking a detail-oriented Legal ... handles risk management and compliance operations, ensuring seamless new matter intake while ...

Employment Law Partner

Raleigh, NC · On-site

$101K - $136K/yr

Experience: 15+ years of dedicated management-side labor and employment law experience within a law firm or senior in-house corporate legal department. * Portable Practice: A reasonable, portable ...

Family Law Paralegal

Raleigh, NC

$49K - $67K/yr

Family Law Paralegal Job Title: Family Law Paralegal Position Type: Full-Time Location: Raleigh, NC ... Utilize the firm's practice management software to handle client interactions and billing. * Attend ...

Family Law Paralegal

Raleigh, NC · On-site

$49K - $67K/yr

Family Law Paralegal Job Title: Family Law Paralegal Position Type: Full-Time Location: Raleigh, NC ... Utilize the firm's practice management software to handle client interactions and billing. * Attend ...

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Showing results 1-20

Law Firm Intake Manager information

See Raleigh, NC salary details

$34.5K

$65.1K

$106.4K

How much do law firm intake manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for law firm intake manager in Raleigh, NC is $65,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a law firm intake manager, and why are they important?

To thrive as a Law Firm Intake Manager, you need strong organizational skills, attention to detail, and experience with client intake processes, often supported by a background in legal studies or administrative work. Familiarity with case management software, CRM systems, and standard office applications is typically required. Exceptional communication, active listening, and client service skills help set standout performers apart in this role. These abilities ensure efficient client onboarding, accurate data collection, and a positive first impression for new clients, all of which are crucial for law firm growth and reputation.

What are some common challenges faced by law firm intake managers, and how can they be addressed?

Law Firm Intake Managers often encounter challenges such as efficiently screening potential clients, managing high call volumes, and ensuring thorough documentation while maintaining confidentiality. Staying organized and leveraging client relationship management (CRM) software can help streamline the intake process and reduce errors. Additionally, ongoing training and close collaboration with attorneys and paralegals are key to staying updated on firm protocols and legal requirements, which ultimately improves the quality of client service.

What does a law firm intake manager do?

A Law Firm Intake Manager oversees the process of evaluating and onboarding new clients for a law firm. They are responsible for handling initial client inquiries, gathering relevant information, and determining if potential cases align with the firm's practice areas and requirements. Additionally, they may coordinate consultations, ensure proper documentation, and help maintain a smooth workflow between clients and attorneys. Their role is essential in ensuring that the intake process is efficient, professional, and compliant with legal standards.

What are popular job titles related to Law Firm Intake Manager jobs in Raleigh, NC?

For Law Firm Intake Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Law Firm Intake Manager jobs in Raleigh, NC look for?

The top searched job categories for Law Firm Intake Manager jobs in Raleigh, NC are:

Infographic showing various Law Firm Intake Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,075 per year, or $31.3 per hour.

New Business Intake Analyst

Alston

Raleigh, NC

$75K - $85K/yr

Full-time

Re-posted 2 days ago


Job description

THE FIRM

As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the "100 Best Companies to Work For" for 27 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion.

JOB DESCRIPTION

Alston & Bird is conducting a search for, known internally as, a New Business Intake Analyst. The New Business Intake Analyst, under the direction and supervision of the New Business Intake Manager, performs a variety of departmental duties including conflict of interest searches, research, preparation of conflict reports, prepare documents for storage and other related memoranda; data verification and data entry of client/matter information in Aderant, Intapp NBI Workflow and any other software systems developed to open new client/matters and assign client/matter numbers.

ESSENTIAL DUTIES

  • Perform conflicts of interest searches for new clients, matters, and laterals upon request.

  • Conduct detailed, extensive research from multiple sources; analyze the corporate business structure and history of potential clients and adversaries.

  • Process non-financial client and matter information change requests in compliance with firm policies.

  • Perform database research to facilitate processing of change requests.

  • Test and review new software systems.

  • Maintain or update workflow, form, and notification design templates in intake software.

  • Perform routine quality checks of data management: client, matter, parties and black book conflicts data.

  • Build, maintain and deliver a professional customer service attitude and relationship with all internal and external customers.

  • Verify uniqueness of client information and eliminate duplicates.

  • Assist other departments regarding inquiries for client/ matter data reports.

  • Make efficient use of time to handle workload.

  • Maintain the characteristics of a Top Echelon employee.

  • Perform other related Conflicts Department duties as required by Manager.

  • Aid with special projects.

SKILLS NEEDED TO BE SUCCESSFUL

  • Conflicts analysis expertise with the ability to conduct thorough and accurate conflicts searches using legal databases.

  • Advanced research, critical thinking analytical skills.

  • Strong interpersonal skills, including strong oral communication skills and the ability to communicate potentially detailed and complex information to personnel at all levels.

  • Excellent written communication skills and the ability to draft and execute complex communications including policies and procedures, instructional documents.

  • Working knowledge of ethical, legal, and risk management rules and requirements governing conflicts of interest and conflicts resolution process.

  • Detail oriented to ensure high levels of accuracy in data entry, document review, and identifying relevant conflicts.

  • Ability to multitask and manage multiple complex projects and deadlines.

  • Capable of executing priorities in a high-pressure environment.

  • Adapt to change in processes at any given time.

  • Self-starter with the ability to work independently with minimal supervision and takes the initiative to identify, analyze and resolve false positives without constant oversight.

  • Strong service orientation, and an ability to establish and maintain effective working relationships with internal customers, peers, office and firm management, and outside business partners.

EDUCATION & EXPERIENCE

  • Prior experience utilizing automated intake workflow system required.

  • Prior new business intake or conflicts experience in a law firm environment required.

  • Bachelor's degree or higher preferred.

The salary range for this role is $75,000 - $85,000 annually, which is based on a 37.5-hour work week. This range is only applicable for jobs to be performed in Chicago, IL. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, and business or organizational needs.

EQUAL OPPORTUNITY EMPLOYER

Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Professional business references and a background screening will be required for all final applicants selected for a position.

If you need assistance or an accommodation due to a disability you may contactdonavan.mclean@alston.com.

Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.