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The Call Firm Jobs in Raleigh, NC (NOW HIRING)

Open Desk

Outbound Call Specialist

Wake Forest, NC · Remote

Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position ...

Open Desk

Outbound Call Specialist

Wake Forest, NC · On-site +1

$17/hr

Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position ...

Open Desk

Outbound Call Specialist

Wake Forest, NC · Remote

$84K - $85K/yr

Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position ...

Smith & Howard

Assurance Staff

Cary, NC · On-site

... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...

Smith & Howard

Tax Senior

Cary, NC · On-site

... firm policy regarding client confidentiality. + Demonstration of professional interest in providing clients with quality services and personal attention by performing "above and beyond the call of ...

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All JobsThe Call Firm JobsThe Call Firm Jobs in Raleigh, NC

The Call Firm information

See Raleigh, NC salary details

$10

$17

$24

How much do the call firm jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for the call firm in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between The Call Firm vs Customer Service Representative?

AspectThe Call FirmCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, hospitality

The Call Firm and Customer Service Representative roles often require similar credentials and work environments. The main difference lies in the scope: The Call Firm typically refers to a company providing outbound or inbound call services, while Customer Service Representatives work across various industries to assist customers directly. Both roles focus on communication skills and customer satisfaction, but The Call Firm is more specific to call center operations.

What are popular job titles related to The Call Firm jobs in Raleigh, NC? For The Call Firm jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching The Call Firm jobs in Raleigh, NC look for? The top searched job categories for The Call Firm jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for The Call Firm jobs? Cities near Raleigh, NC with the most The Call Firm job openings:
The Call Firm jobs near you
Infographic showing various The Call Firm job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Outbound Call Specialist

Open Desk

Wake Forest, NC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Salary: $17

Outbound Call Specialist
Location: Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina)
Company: Open Desk, Inc.

Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position offers paid training, excellent benefits, growth opportunities, and remote work flexibility for North Carolina residents.

Responsibilities:

  • Make outbound calls to medical facilities across various specialties
  • Research and verify information using web-based tools and internal systems
  • Accurately document findings in standardized report templates
  • Maintain high attention to detail and data integrity
  • Meet deadlines while delivering high-quality customer service

Qualifications:

  • Professional phone communication skills
  • 12 years of office or call center experience preferred (not required)
  • Outbound calling experience a plus
  • Strong organization, accuracy, and computer skills
  • Self-motivated with the ability to work independently

Benefits:

  • Health, Dental, and Vision Insurance
  • Matching 401K
  • Disability and Life Insurance
  • Flexible Spending Account
  • PTO and Paid Holidays
  • Annual Anniversary Bonus

Why OD:

We offer a positive, supportive workplace with paid training, opportunities for advancement, employee recognition, and regular social and volunteer events.