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From Home Ai Chat Jobs (NOW HIRING)

Senior Product Manager - AI/ML

Manhattan, NY ยท On-site

$138K - $183K/yr

Own the roadmap for search relevance, data architecture, and data pipelines across native search and AI Chat surfaces, from ideation through launch and iteration. * Shape the data and ML foundation.

Customer support at Flex is a multi-channel operation spanning AI voice, AI chat, live chat, email ... Demonstrated 0-to-1 track record: you have taken an AI-powered capability from concept through ...

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From Home Ai Chat information

How does working as a remote AI Chat Specialist impact collaboration and communication with team members?

As a remote AI Chat Specialist, most collaboration occurs through digital channels such as chat platforms, video calls, and project management tools. Regular team meetings and check-ins are common to keep everyone aligned, and clear written communication is essential for sharing updates or resolving issues efficiently. While you may work independently during chat sessions, you'll often collaborate with supervisors, quality assurance teams, and technical support to improve service quality and address complex queries. Adapting to asynchronous communication and being proactive in seeking feedback are key to thriving in this remote role.

What are the key skills and qualifications needed to thrive as a Work-from-Home AI Chat Support Specialist, and why are they important?

To excel as a Work-from-Home AI Chat Support Specialist, you need strong written communication skills, problem-solving abilities, and familiarity with customer service principles, often supported by a high school diploma or higher. Proficiency in using chat platforms, CRM systems, and sometimes basic knowledge of AI or chatbot interfaces is typically required. Excellent time management, empathy, and adaptability help you provide effective and personalized support remotely. These skills ensure quick, accurate, and customer-focused assistance, which is vital for maintaining client satisfaction and efficient remote operations.

What is the difference between From Home Ai Chat vs Customer Service Representative?

AspectFrom Home Ai ChatCustomer Service Representative
CredentialsBasic computer skills, training in AI chat platformsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, online platform-basedOffice or remote, depending on employer
Industry UsageTech, e-commerce, online servicesRetail, telecom, banking, various sectors
Job NatureManaging AI chat interactions, troubleshootingHandling customer inquiries, resolving issues

From Home Ai Chat roles focus on managing AI-driven chat systems remotely, requiring technical skills and familiarity with online platforms. Customer Service Representatives handle direct customer interactions across various industries, often requiring more extensive communication skills and customer service experience. Both roles are essential in customer support but differ mainly in technical involvement and work environment.

What is a From Home AI Chat job?

A From Home AI Chat job involves working remotely to interact with users via chat interfaces powered by artificial intelligence. Employees in this role may assist AI systems in understanding user queries, provide customer support, moderate conversations, or help train AI models by reviewing and responding to chat messages. These jobs typically require good communication skills, basic technical proficiency, and the ability to work independently from a home environment. Many companies offer these roles as part-time, flexible opportunities.
What cities are hiring for From Home Ai Chat jobs? Cities with the most From Home Ai Chat job openings:
What are the most commonly searched types of Ai Chat jobs? The most popular types of Ai Chat jobs are:
What states have the most From Home Ai Chat jobs? States with the most job openings for From Home Ai Chat jobs include:
Infographic showing various From Home Ai Chat job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 66% Physical, 3% Hybrid, and 31% Remote job distribution.

Senior Engineering Manager, AI Agents

Asana

San Francisco, CA โ€ข On-site

Full-time

Retirement

Re-posted 24 days ago


Job description

About the role
AI Teammates are agents that work like actual team members in Asana - they triage bugs, respond to requests, draft project briefs, conduct research, and handle complex knowledge work across workflows. Unlike chatbots, Teammates are shared team resources that build memory and context across all executions, getting smarter as your team works with them. Currently live with Fortune 500 customers, AI Teammates represent Asana's shift from tracking work to getting work done.
We're looking for a Senior Engineering Manager to lead the AI Teammates Platform team - the core engineering team responsible for the execution engine and capability layer that powers AI Teammates. You'll manage a senior team of approximately eight engineers (ICs up to L6) building the systems that determine how AI Teammates reason, execute, and improve over time - from model integration and rollout, to proactive agent behavior, to the developer platform that enables other Asana teams to build on top of AI Teammates.
This is a rare opportunity to be at the forefront of Agentic AI. You'll work directly with model partners, lead the core team behind a new applied AI product introduction, and help define how AI agents collaborate with humans in a work management platform used by millions of teams worldwide.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
About Asana AI
Asana AI is the company's number one priority. We're building the future of human/AI collaboration - going beyond chatbots to integrate AI into everyday workflows for some of the biggest companies on the planet.
Asana's AI Teammates deliver a secure, multi-player, enterprise-grade agentic experience. They're transforming Asana from a place where work is tracked to a place where work gets done. Our AI teams move quickly, with a track record of successful launches, and we're just getting started.
About the team
AI Teammates Platform owns the execution engine and capability layer that powers Asana's AI agents - the core systems that determine how Teammates reason, execute, and improve over time.
The team's ownership spans model upgrades (evaluating, integrating, and rolling out new LLMs), proactive and autonomous agent behavior, platform and developer experience for Asana's broader engineering organization, and quality and evaluation infrastructure. Peer teams - Agent Orchestration and AI Chat - build on the platform, while the Teammates Experience team owns the user-facing layer.
We're a senior team, fast-moving, and working on some of the hardest applied AI problems in enterprise software.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you'll achieve
  • Lead and grow the AI Teammates Platform team of ~8 senior engineers, setting technical direction and driving execution on core AI agent capabilities.
  • Own the technical vision for the execution engine, including model integration, proactive agent behavior, and evaluation infrastructure.
  • Drive the team's model upgrade pipeline by evaluating new LLMs and balancing execution quality against latency and cost.
  • Build and maintain the platform that enables other Asana engineering teams to build AI-powered features on top of AI Teammates.
  • Partner with Product, Design, and Data Science to define and execute roadmap priorities that support Asana's top company priority.
  • Collaborate with peer teams like Agent Orchestration and AI Chat on shared infrastructure, APIs, and cross-team initiatives.
  • Drive team delivery pace and improve engineering velocity while championing the adoption of AI coding tools.
  • Attract, retain, and develop exceptional senior engineering talent in a highly competitive market.
About you
  • 7+ years of experience in software engineering, including 4+ years managing technical teams.
  • Applied AI experience is essential, including at least one year of hands-on experience building products on top of large language models.
  • Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
  • Strong technical foundation with the ability to guide architectural decisions in a fast-moving, ambiguous AI product space.
  • Experience building and scaling platform teams that serve multiple product surfaces and internal engineering consumers.
  • Comfortable with ambiguity and thriving in "zero-to-one" product environments to drive clarity from complexity.
  • Effective cross-functional collaborator who builds strong partnerships across Engineering, Product, and Data Science.
  • Track record of driving engineering velocity improvements and adopting developer productivity tooling.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $264,000 - $300,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
  • Mental health, wellness & fitness benefits
  • Career coaching & support
  • Inclusive family building benefits
  • Long-term savings or retirement plans
  • In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.