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Remote Ai Chat Jobs in Ohio (NOW HIRING)

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure evaluation frameworks span classification, information retrieval, RAG/chat, forecasting, and ...

AVP Applied AI

Columbus, OH · On-site +1

$182K - $273K/yr

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure evaluation frameworks span classification, information retrieval, RAG/chat, forecasting, and ...

Remote London/Europe - we do need GMT+0 to GMT+4 of overlap with UK team. Zencargo is looking for a ... chat assistant.

Senior AI Engineer

Cleveland, OH · On-site +1

$101K - $139K/yr

If this sounds exciting to you, let's chat! SENIOR AI ENGINEER We are hiring a Senior AI Engineer ... Apply today or check out all our opportunities! #LI-Remote #LI-Hybrid #LI-Onsite By submitting your ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Art Director (Remote - Ohio)

Columbus, OH · Remote

$116K - $122K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Art Director (Remote - Ohio)

Columbus, OH · On-site +1

$116K - $122K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Remote Ai Chat information

What is a remote AI chat?

A Remote AI Chat job typically involves working from home to support or manage AI-powered chat systems, such as chatbots or virtual assistants. Employees in these roles may help train AI chat systems, monitor conversations, provide customer support, or analyze chat data to improve AI performance. These positions require strong communication skills, basic technical knowledge, and the ability to work independently. Remote AI Chat jobs are popular in industries like customer service, tech support, and e-commerce.

What are the key skills and qualifications needed to thrive as a remote AI chat specialist?

To thrive as a Remote AI Chat Support Specialist, you need strong written communication skills, problem-solving abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with chat platforms, ticketing systems, and sometimes basic knowledge of AI chat tools or CRM software is typically required. Attention to detail, patience, and the ability to multitask are critical soft skills that differentiate top performers. These skills and qualities are vital for delivering efficient, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote AI chat specialists, and how can they be managed effectively?

Remote AI Chat Specialists often encounter challenges such as handling multiple conversations simultaneously, adapting to rapidly evolving AI tools, and maintaining clear communication without face-to-face interaction. To manage these effectively, it's important to develop strong multitasking and organizational skills, stay updated on the latest AI chat technologies, and actively participate in team meetings or knowledge-sharing sessions. Building a structured daily routine and leveraging collaboration platforms can also help maintain productivity and foster a sense of connection with remote team members.

What is the difference between Remote Ai Chat vs Remote Customer Support Agent?

AspectRemote Ai ChatRemote Customer Support Agent
CredentialsBasic technical skills, AI familiarityCustomer service training, communication skills
Work EnvironmentOnline, AI platform interfacesOnline, customer communication channels
Industry UsageTech, e-commerce, SaaSRetail, telecom, service industries
Job FocusManaging AI chatbots, troubleshootingAssisting customers, resolving issues

Remote Ai Chat roles focus on managing AI chat systems and troubleshooting chatbot interactions, requiring technical skills. Remote Customer Support Agents handle direct customer inquiries via chat or phone, emphasizing communication skills. Both roles are remote but differ in technical complexity and daily tasks.

What are the most commonly searched types of Ai Chat jobs in Ohio?

The most popular types of Ai Chat jobs in Ohio are:

What cities in Ohio are hiring for Remote Ai Chat jobs?

Cities in Ohio with the most Remote Ai Chat job openings:

AVP Applied AI

Columbus, OH • On-site, Remote


The Hartford
Finance and Insurance • 10K+ employees

8.8

Company rating: 8.8 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Good employer

Recommended by students

Paid breaks


Full-time

Re-posted 2 days ago


Job description

AVP Data Science - GD05AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Assistant Vice President (AVP), Applied AI leads data science, traditional machine learning, and agentic AI capabilities supporting The Hartford's Business Insurance. This role partners closely with underwriting, product, actuarial, and technology leaders to deliver scalable, production ready models and AI driven decision systems that support complex risks, bespoke products, and profitable growth across specialty markets.This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday) Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Must be eligible to work in the US without company sponsorship.Primary Job Responsibilities
  • Own delivery, performance, and risk outcomes for one or more large, complex Applied AI portfolios spanning multiple teams, domains, or lines of business. Translate enterprise and businessunit AI priorities into multiyear portfolio roadmaps and investment plans.
  • Ensure applied AI solutions deliver measurable business value while meeting standards for security, reliability, explainability, fairness, safety, and cost efficiency across solution types including generative and agentic AI, retrievalaugmented systems, forecasting, recommendation systems, anomaly or fraud detection, and multimodal use cases.
  • Lead and develop Sr. Directors and Directors. Build leadership bench strength through succession planning, coaching, and capability development. Ensure consistent application of the Applied AI operating model, decision rights, delivery discipline, and escalation paths across the portfolio. Reinforce shared expectations for quality, evaluation rigor, and production readiness.
  • Provide portfoliolevel technical direction and rigorous oversight, partnering closely with Principal ICs, Architecture, AI Platform, and Centers of Excellence. Ensure consistent adoption of approved AI standards, patterns, and guardrails.
  • Review and thoughtfully evaluate portfoliolevel architectural choices, evaluation approaches, production readiness, and operational risk signals, guiding leaders through disciplined tradeoffs across quality, grounding, latency, cost, scalability, and regulatory risk.
  • Accountable for consistent application of evaluation and monitoring practices across the portfolio. Ensure evaluation frameworks span classification, information retrieval, RAG/chat, forecasting, and customer or operational KPIs. Oversee governance of metric taxonomies, thresholds, validation evidence, gold and synthetic test sets, A/B testing practices, drift detection, failuremode analysis, and incident response expectations. Ensure evaluation results inform prioritization, release decisions, and risk management at the executive level.
  • Set portfoliolevel expectations and governance for unstructured data and retrieval practices, including document ingestion pipelines, parsing, OCR, layoutaware extraction, metadata and lineage management, access controls, PII detection and redaction, and auditability. Ensure retrieval strategy decisions, including embedding approaches, hybrid and dense retrieval patterns, reranking, grounding validation, and multilingual considerations, align with enterprise standards and regulatory requirements.
  • Accountable for portfolio-level AI governance ensuring alignment with Legal, Compliance, Model Risk, Privacy, Security, and Audit partners. Maintain readiness for audits and regulatory review by ensuring governance artifacts, controls, escalation paths, and operational evidence are consistently established and enforced. Escalate material risks, tradeoffs, and investment decisions to VPs with clear options and implications.
  • Partner with senior leaders across Product, Technology, Operations, Claims, Underwriting, Finance, and HR to align Applied AI delivery with business outcomes. Influence portfolio funding, prioritization, and workforce planning through evidencebased assessments of delivery performance, evaluation outcomes, and risk considerations.
  • Oversee portfoliolevel planning, dependencies, resourcing, and financial stewardship. Adjust plans to address shifting priorities, capacity constraints, emerging technical risks, or regulatory changes. Drive continuous improvement in delivery effectiveness, operational resilience, governance maturity, and value realization across the Applied AI portfolio.
Skills
  • Demonstrated experience leading large, complex Applied AI portfolios in regulated enterprise environments.
  • Proven ability to lead Sr. Directors and Directors, building durable leadership capacity and consistent operating discipline across organizations.
  • Strong technical and regulatory fluency across applied AI, including generative and agentic AI, retrievalaugmented systems, evaluation and monitoring practices, and production AI operations, sufficient to review, inform, and govern seniorlevel decisions.
  • Applied understanding of unstructured data and retrieval approaches, including document ingestion pipelines, OCR, layoutaware extraction, embeddings, hybrid and dense retrieval, reranking, metadata and lineage management, and PII controls.
  • Deep familiarity with AI governance, model risk management, responsible AI practices, and compliancebydesign expectations.
  • Demonstrated success translating strategy into coordinated execution and investment decisions across multiple teams over multiyear horizons.
  • Ability to influence VPs and senior partners through clear, datadriven communication of technical tradeoffs, evaluation outcomes, portfolio risks, and business impact.
Education, Experience, Certifications and Licenses
  • 12+ years of applicable experience with a Bachelor's degree; fewer years may be accepted with a higher degree. Master's or Ph.D. preferred in Machine Learning, Applied Mathematics, Data Science, Computer Science, or a similar analytical field, or progress towards a relevant professional designation.
  • 7-10+ years leading leaders, large portfolios, or complex programs.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$182,400 - $273,600

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits


Hartford logo

About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

Social media


What The Hartford employees say

Pay

Benefits

Hours and flexibility

Workplace

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