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Digital Banking Remote Jobs (NOW HIRING)

Servbank

Banking Systems Application Manager

$108K - $127K/yr

... digital products/systems. This role involves both self-production tasks and the management of a ... remote deposit, positive pay) and other banking systems. * Partner with business lines to determine ...

1872 Consulting

Product Manager

Manhattan, NY · Remote

$140K - $150K/yr

Our team thrives in a collaborative, remote-first culture that values innovation and results. Position Summary We are seeking a Product Manager - Digital Banking Experience to own and enhance the ...

UST Inc

Banking Industry Client Partner

Aliso Viejo, CA · On-site +1

$150K - $225K/yr

Born digital, UST transforms lives through the power of technology. We walk alongside our clients ... Remote/USA Compensation Range : $150,000 to $225,000/annual base + commission plan Benefits ...

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How much do digital banking remote jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for digital banking remote in the United States is $47.25, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $61.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Banking Remote professional, and why are they important?

To thrive as a Digital Banking Remote professional, you need a solid understanding of banking products, digital financial services, and customer account management, usually with a background in finance or banking. Familiarity with digital banking platforms, CRM systems, cybersecurity tools, and relevant certifications such as Certified Digital Banker (CDB) is often required. Strong communication, problem-solving, and self-motivation are crucial soft skills for engaging clients and managing tasks independently. These abilities ensure secure, efficient service delivery and high customer satisfaction in a technology-driven, remote environment.

What is a Digital Banking Remote job?

A Digital Banking Remote job involves working for a bank or financial institution from a remote location, primarily handling digital banking services such as online account management, customer support, fraud prevention, and technical troubleshooting. Employees in these roles use technology to assist customers with their banking needs, process transactions, and resolve issues without needing to be physically present in a branch. These positions often require strong communication skills, proficiency with banking software, and the ability to maintain security and confidentiality while working remotely.

What are some common challenges faced by remote digital banking professionals, and how can they be managed effectively?

Remote digital banking professionals often encounter challenges such as maintaining secure communication with clients, staying updated with rapidly evolving fintech tools, and collaborating efficiently with cross-functional teams across different time zones. To manage these challenges, it's important to utilize secure, company-approved communication platforms, participate in regular training sessions, and leverage project management tools that facilitate real-time collaboration. Proactively staying connected with colleagues and clients helps ensure seamless workflows and a strong sense of team integration.
More about Digital Banking Remote jobs
What cities are hiring for Digital Banking Remote jobs? Cities with the most Digital Banking Remote job openings:
What are the most commonly searched types of Digital Banking jobs? The most popular types of Digital Banking jobs are:
What states have the most Digital Banking Remote jobs? States with the most job openings for Digital Banking Remote jobs include:
What job categories do people searching Digital Banking Remote jobs look for? The top searched job categories for Digital Banking Remote jobs are:
Digital Banking Remote jobs near you
Infographic showing various Digital Banking Remote job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 5% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $98,272 per year, or $47.2 per hour.

Customer Solutions Specialist

Crossroads Bank

Wabash, IN • Remote

Other

Posted 3 days ago

Job description

Major Duties & Responsibilities:

  • Provide professional and timely support to customers via phone, secure chat, and email; research and resolve inquiries, complaints, and service requests.
  • Process customer transactions accurately and efficiently, including account servicing, maintenance requests, and operational tasks.
  • Complete time-sensitive documents, reports, and daily operational duties as assigned.
  • Perform post-resolution follow-up to ensure complete customer satisfaction.
  • Support digital banking services, including troubleshooting online banking, ACH, wires, and Remote Deposit Capture.
  • Review and submit wire transfers in accordance with bank procedures.
  • Review, release, and assist with ACH processing; understand risk management practices and documentation requirements.
  • Assist with Remote Deposit Capture administration, including password resets and customer support.
  • Accurately process and document customer transactions, including P2P, A2A, Bill Pay, and other digital banking activity, and generate reports as needed.
  • Identify, escalate, and report suspicious activity, fraud concerns, and customer complaints in accordance with compliance requirements.
  • Maintain a strong understanding of bank products and services; educate customers and identify opportunities for referrals and cross-selling.
  • Order department supplies and assist with general departmental maintenance tasks.
  • Collaborate with internal teams to ensure seamless service delivery and issue resolution.
  • Consistently demonstrate a positive, professional attitude that reflects the bank's culture and values.
  • Perform other duties as assigned.

Compliance & Risk Responsibilities:

  • Adhere to all applicable banking regulations, including BSA/AML, Red Flag, and internal policies and procedures.
  • Maintain awareness of fraud trends and escalate concerns appropriately.
  • Ensure proper handling of sensitive customer information and secure banking practices.

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