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Digital Banking Remote Jobs (NOW HIRING)

Nymbus, Inc.

Digital Support Specialist

$23/hr

We are a remote first company. This role, as most of our positions, is remote. You may be required ... Accurately manage communication for new digital bank customers related to new account onboarding.

ITS Inc

Digital Support Analyst

Des Moines, IA · On-site +1

Experience in banking, digital banking, ACH, technical help, or related field preferred * Remote technical help desk or support experience helpful * Adept at utilizing a CRM solution to log and track ...

GenoaBank

Treasury Management Officer

Genoa, OH · Remote

... banking, remote deposit capture, positive pay, etc.). * Specific Skills: Computer skills including digital banking platforms and data/reporting; proficiency in Microsoft Office, especially Excel ...

Array

Channel Manager, Digital Banking Partners

OR · On-site +1

$100K/yr

Array is a financial innovation platform that helps digital brands, financial institutions, and ... As a remote-first company, we're focused on providing opportunities for high performing individuals ...

Array

Channel Manager, Digital Banking Partners

$100K/yr

Array is a financial innovation platform that helps digital brands, financial institutions, and ... As a remote-first company, we're focused on providing opportunities for high performing individuals ...

Servbank

Banking Systems Application Manager

$108K - $127K/yr

... digital products/systems. This role involves both self-production tasks and the management of a ... remote deposit, positive pay) and other banking systems. * Partner with business lines to determine ...

First Citizens Bank

Senior Java Engineer (Remote)

Carolina, RI · Remote

$125K - $165K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, NC and TX. ... Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign Exchange. The ideal candidate ...

First Citizens Bank

Senior Java Engineer (Remote)

Carolina, RI · Remote

$125K - $165K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, NC and TX. ... Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign Exchange. The ideal candidate ...

First Citizens Bank

Senior Java Engineer (Remote)

Phoenix, AZ · Remote

$119K - $157K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, NC and TX. ... Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign Exchange. The ideal candidate ...

SMART TECH SKILLS LLC

Alkami SDK Developer

Boston, MA · Remote

Competitive salary Location 100% Remote (U.S.) Experience Level MidSenior Level (3+ years of relevant experience) Role Overview The Alkami SDK Developer builds custom digital banking widgets and ...

First Citizens Bank

Senior Java Engineer (Remote)

Phoenix, AZ · On-site +1

$119K - $157K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, NC and TX. ... Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign Exchange. The ideal candidate ...

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Digital Banking Remote information

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$16

$47

$88

How much do digital banking remote jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for digital banking remote in the United States is $47.25, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $61.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Banking Remote professional, and why are they important?

To thrive as a Digital Banking Remote professional, you need a solid understanding of banking products, digital financial services, and customer account management, usually with a background in finance or banking. Familiarity with digital banking platforms, CRM systems, cybersecurity tools, and relevant certifications such as Certified Digital Banker (CDB) is often required. Strong communication, problem-solving, and self-motivation are crucial soft skills for engaging clients and managing tasks independently. These abilities ensure secure, efficient service delivery and high customer satisfaction in a technology-driven, remote environment.

What is a Digital Banking Remote job?

A Digital Banking Remote job involves working for a bank or financial institution from a remote location, primarily handling digital banking services such as online account management, customer support, fraud prevention, and technical troubleshooting. Employees in these roles use technology to assist customers with their banking needs, process transactions, and resolve issues without needing to be physically present in a branch. These positions often require strong communication skills, proficiency with banking software, and the ability to maintain security and confidentiality while working remotely.

What are some common challenges faced by remote digital banking professionals, and how can they be managed effectively?

Remote digital banking professionals often encounter challenges such as maintaining secure communication with clients, staying updated with rapidly evolving fintech tools, and collaborating efficiently with cross-functional teams across different time zones. To manage these challenges, it's important to utilize secure, company-approved communication platforms, participate in regular training sessions, and leverage project management tools that facilitate real-time collaboration. Proactively staying connected with colleagues and clients helps ensure seamless workflows and a strong sense of team integration.
More about Digital Banking Remote jobs
What cities are hiring for Digital Banking Remote jobs? Cities with the most Digital Banking Remote job openings:
What are the most commonly searched types of Digital Banking jobs? The most popular types of Digital Banking jobs are:
What states have the most Digital Banking Remote jobs? States with the most job openings for Digital Banking Remote jobs include:
What job categories do people searching Digital Banking Remote jobs look for? The top searched job categories for Digital Banking Remote jobs are:
Digital Banking Remote jobs near you
Infographic showing various Digital Banking Remote job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $98,272 per year, or $47.2 per hour.
Digital Support Specialist

Digital Support Specialist

Nymbus, Inc.

Remote

$23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Nymbus helps banks and global financial services organizations transform their capabilities and drive value in today's digital marketplace.
At Nymbus, we believe when you set off on the path to innovation you should feel excitement and confidence, not fear and dread. With Nymbus, we are bringing delight back into the banking process. We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers.
The journey to growth begins with doing something different. And that journey starts with the great people that make Nymbus.
WORK ENVIRONMENT:
We are a remote first company. This role, as most of our positions, is remote. You may be required at times to visit client sites or attend meetings at designated locations.
POSITION SUMMARY:
The Digital Support Specialist supplies a multi-faceted approach to providing support for our Launch clients. Digital Support Specialists will be responsible for monitoring, reviewing and approving customer applications submitted through our retail account onboarding platforms. A Digital Support Specialist will demonstrate good decision making abilities, mitigate risk and ensure contractual Service Level Agreements are adhered to. This role also serves a part of the Digital Support Team by fielding all incoming customer phone calls and various forms of digital communication from Nymbus Launch clients.
This position is responsible for solving customer issues, performing various account maintenance requests and providing additional support as necessary to create a seamless one touch resolution for each customer. This role also requires a high level of dedication to providing excellent customer service both over the phone and through various digital channels.
Schedule flexibility is required to meet the needs of a 7 day a week Contact Center.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
  • Efficiently answer inbound calls, secure messages and other communications from digital bank clients.
  • Accurately manage communication for new digital bank customers related to new account onboarding.
  • Solve problems and answer questions; listen to and anticipate clients' needs in order to completely and accurately resolve their issue on first contact, reporting problems in systems and identifying client impacting situations proactively.
  • Utilize numerous programs and systems to investigate, troubleshoot and resolve client tickets and inquiries.
  • Actively participate in testing of bank environments, validation of data and use of systems to adequately verify new code and enhancements are fully vetted.
  • Monitor Digital Bank applications and decision based on structured account onboarding procedures while adhering to respective regulations and policies.
  • Complete all transactions with accuracy and within guidelines, policies or procedures, exercising discretion and independent judgement.
  • Develop oneself professionally by participating in training, engaging in self improvement initiatives and skill-building activities to enhance product knowledge, systems knowledge, sales and client relations skills. Actively participate in coaching and feedback sessions by setting goals and achieving results.
  • Proactively take advantage of opportunities to become more involved with job training on processes or procedures through daily job functions.
  • Perform all other related duties as required or assigned.

QUALIFICATIONS:
  • Associate's Degree or equivalent experience in a related field
  • 2+ years of relevant experience in the financial industry
  • Heavy Call Center experience OR experience working within a Bank or Credit Union in a customer service role (Bank Teller, etc.)
  • Working knowledge of computer hardware and software systems, and diagnostic utilities
  • Expert communication and documentation skills, both verbal as well as written
  • Strong technical training skills and detail oriented
  • Exceptional interpersonal and client engagement skills
  • Proven analytical, strong attention to detail and problem-solving skills
  • Ability to prioritize work to meet deadlines
  • Flexibility to work varied schedules, including evenings, weekends, and holidays as required.

SALARY & BENEFITS:
  • Hourly pay: $23.00, with a premium for bilingual (English/Spanish) candidates.
  • Annual Cash Bonus and Equity Options commensurate with the role level and experience.
  • Fully Remote.
  • 401(k) plan.
  • Insurance - Health, Dental, and Vision.
  • Time Off

Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!
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