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Digital Adoption Manager Jobs (NOW HIRING)

Caterpillar

Digital Adoption Representative

Irving, TX · On-site

$112K - $169K/yr

Supports the development and manages implementation of internal/external adoption and communication strategies for new products, technology platforms, and applications. * As a Digital Adoption ...

Akraya

Digital Adoption Consultant - MyChart:

Elmsford, NY · On-site

$100 - $105/hr

... management (intermediate), Patient engagement (intermediate) Contract Type: W2 Duration: 5 Months ... You will work closely with operational leaders and the Digital Adoption Team to integrate these ...

Computer Services, Inc.

AI Adoption Manager

$119K/yr

The AI Adoption Manager drives the successful rollout, scaling, and sustained use of AI ... latest in lending, digital banking, payments, financial crime prevention and cybersecurity.

Flight Centre Travel Group (usa) Inc

$142K/yr

WalkMe Digital Adoption Lead - South Bank, QLD Apply now Refer a friend Job no: 531851 Brand ... You will work closely with stakeholders throughout the organisation, including the FCB PMO team ...

Nimble Gravity

AI Enablement & Adoption Manager

AI Enablement & Adoption Manager Remote | US or LATAM At Nimble Gravity, we help organizations turn ... digital transformation, or AI initiatives * Ability to translate technical concepts into practical ...

Yum Brands

Digital Channel Manager, eCommerce

Plano, TX

$116K - $123K/yr

... adoption * Self-starter with ability to adapt to fast-paced, fluid work environment with ... Identify opportunities for restaurant teams to enhance digital awareness and adoption. * Manage ...

Yum

Digital Channel Manager, eCommerce

Plano, TX · On-site

$116K - $123K/yr

Identify opportunities for restaurant teams to enhance digital awareness and adoption. * Manage project timelines from concept through launch and track post-launch impact. Qualifications * 7-8 years ...

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How much do digital adoption manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for digital adoption manager in the United States is $92,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,500.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a digital adoption manager?

To thrive as a Digital Adoption Manager, you need expertise in change management, digital transformation, and a strong understanding of user experience, typically backed by a relevant degree and experience in digital projects. Familiarity with digital adoption platforms (such as WalkMe or Whatfix), data analytics tools, and project management systems is crucial. Outstanding communication, problem-solving, and stakeholder engagement skills help drive user adoption and collaboration across teams. These competencies are essential for ensuring successful integration of digital tools, maximizing user uptake, and achieving organizational objectives.

How does a digital adoption manager collaborate with other departments during technology rollouts?

A Digital Adoption Manager works closely with cross-functional teams such as IT, HR, and department heads to ensure smooth implementation of new digital tools. They coordinate training sessions, gather feedback from end-users, and adjust adoption strategies based on departmental needs. Regular communication and collaboration are essential to address challenges, encourage user engagement, and align technology initiatives with overall business goals. This collaborative approach helps drive higher adoption rates and maximizes the value of digital investments.

What does a digital adoption manager do?

A Digital Adoption Manager is responsible for ensuring that employees or customers effectively use new digital tools, software, or platforms within an organization. They develop strategies, provide training, and create resources to help users overcome challenges related to digital transformation. Their goal is to maximize the value of technology investments by increasing user engagement, reducing resistance to change, and improving overall productivity.
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Digital Adoption Manager jobs near you
Infographic showing various Digital Adoption Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,919 per year, or $44.7 per hour.

Digital Adoption Lead

Fragomen, Del Rey, Bernsen & Loewy, LLP

Remote

Full-time

Re-posted 13 days ago

Job description

Job Description
Overview
We are seeking a Digital Adoption Lead to help employees successfully adopt new technology and new ways of working. You'll develop adoption strategies, lead technology launches, create engaging communications and learning experiences, and partner with teams across the organization to ensure technology solutions are understood, embraced, and continuously improved through user feedback
Key Responsibilities
Digital Adoption Strategy
  • Lead the planning and execution of digital adoption and change management strategies that prepare users for new technology, accelerate adoption, and maximize business value.

  • Partner with technology teams, business stakeholders, and other corporate departments to align priorities and ensure adoption readiness for successful technology launches.

  • Develop clear and compelling narratives that help users understand what's changing, why it matters, and how it impacts their work.

  • Develop and maintain an understanding of the organization's technology landscape, user needs, and industry trends to inform adoption priorities and identify opportunities to improve the user experience.

  • Identify potential barriers to adoption and recommend strategies that help users successfully embrace new technology.

Launch Readiness & Enablement
  • Develop and execute integrated communication, training, and enablement plans to support technology rollouts, product launches, and major feature releases.

  • Create scalable adoption assets, including playbooks, videos, FAQs, in-product guidance, and reusable materials that support diverse learning styles.

  • Leverage a range of communication channels (e.g., intranet, webinars, email, digital guidance) to build awareness and reinforce key messages before, during, and after launch.

  • Promote a consistent and engaging adoption experience across the technology portfolio by applying best practices and reusable approaches.

Partnerships & User Insights
  • Build and maintain strong relationships across technology, business, and corporate teams to foster ongoing collaboration, encourage engagement, and champion digital adoption.

  • Help facilitate workshops, feedback sessions, and other engagement opportunities to understand user needs, validate adoption approaches, and identify opportunities for continuous improvement.

  • Monitor user feedback, adoption trends, and usage insights following technology launches to identify and address adoption challenges.

  • Serve as an advocate for users by translating feedback and adoption insights into actionable recommendations that improve the user experience and inform future product enhancements.

Adoption Analytics & Continuous Improvement
  • Define success metrics to measure adoption rates, feature usage, engagement, productivity gains, and overall effectiveness of technology solutions.

  • Develop and maintain scalable adoption processes, templates, and best practices to drive consistency and efficiency.

  • Capture and share key lessons learned, best practices, and adoption outcomes to improve future technology initiatives.

Qualifications
  • Bachelor's degree in Business, Technology, or a related field and 5+ years of experience in digital adoption, change management, digital transformation, product enablement, or a related field, OR equivalent combination of education and practical experience.

  • Experience working with enterprise technology products

  • Experience leading or supporting technology launches, adoption initiatives, or organizational change efforts.

  • Strong understanding of business process transformation, workflow optimization, and user adoption principles.

  • Strong organization skills, with the ability to manage multiple initiatives simultaneously.

  • Experience using adoption metrics, user feedback, and analytics to measure success and continuously improve outcomes.

  • Ability to work effectively in a remote environment, demonstrating strong ownership, communication, and collaboration.

  • Experience with digital adoption platforms (e.g., Whatfix) and product analytics tools (e.g., Mixpanel) is a plus.

All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI-assisted tools for administrative screening purposes only - never for decision-making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

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