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Developmental Disability Case Manager Jobs in Rochester, NY

Professional Development & Collaboration * Maintains active New York State Office for the Aging (NYSOFA) Case Management Certificate and completes required continuing education (16 hours annually)

Case Manager I

Rochester, NY · On-site

$19.75 - $25.50/hr

Reasonable accommodations may be made to enable individuals with disabilities to perform the ... creating development opportunities for our people. Hillside is an equal opportunity employer ...

Case Manager I

Rochester, NY · On-site

$19.75 - $25.50/hr

Reasonable accommodations may be made to enable individuals with disabilities to perform the ... creating development opportunities for our people. Hillside is an equal opportunity employer ...

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Developmental Disability Case Manager information

See Rochester, NY salary details

$16

$27

$46

How much do developmental disability case manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for developmental disability case manager in Rochester, NY is $27.25, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $31.30 per hour, depending on experience, location, and employer.

What does a developmental disability case manager do?

A Developmental Disability Case Manager helps individuals with developmental disabilities access services and support tailored to their needs. They assess clients’ strengths and challenges, develop personalized care plans, and coordinate with service providers, families, and community resources. Their goal is to improve clients’ quality of life by ensuring they receive appropriate healthcare, education, employment, and housing support. Case managers also advocate for their clients and monitor their progress over time.

What are some common challenges faced by developmental disability case managers, and how can they be addressed?

Developmental Disability Case Managers often encounter challenges such as high caseloads, navigating complex service systems, and balancing the diverse needs of clients and families. Effective time management, ongoing professional development, and strong communication skills are essential to address these challenges. Building collaborative relationships with service providers and maintaining organized documentation can also help ensure quality support for individuals with developmental disabilities. Support from a multidisciplinary team and regular supervision further assist in managing workload and stress.

What are the key skills and qualifications needed to thrive as a developmental disability case manager, and why are they important?

To thrive as a Developmental Disability Case Manager, you need a background in social work, psychology, or a related field, often supported by a relevant degree and applicable state licensure. Familiarity with case management software, Medicaid/Medicare systems, and individualized service planning tools is typically required. Exceptional communication, empathy, and organizational skills help build trust with clients and coordinate effectively with families and service providers. These skills ensure that individuals with developmental disabilities receive appropriate, timely, and person-centered support for improved quality of life.

What is the difference between Developmental Disability Case Manager vs Behavioral Health Case Manager?

AspectDevelopmental Disability Case ManagerBehavioral Health Case Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCDC are commonSimilar educational background; certifications like CCM or CBHCM are often preferred
Work EnvironmentWorks with individuals with developmental disabilities in community, residential, or outpatient settingsWorks with clients with mental health or behavioral issues in clinics, hospitals, or community programs
Employer & IndustryNonprofits, government agencies, healthcare providers serving developmental disabilitiesHospitals, mental health clinics, community health organizations

Both roles involve coordinating care and support services, but Developmental Disability Case Managers focus on individuals with developmental disabilities, while Behavioral Health Case Managers address mental health and behavioral issues. The skills and certifications overlap, but the target populations and work settings differ.

What are popular job titles related to Developmental Disability Case Manager jobs in Rochester, NY?

For Developmental Disability Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Developmental Disability Case Manager jobs in Rochester, NY look for?

The top searched job categories for Developmental Disability Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Developmental Disability Case Manager jobs?

Cities near Rochester, NY with the most Developmental Disability Case Manager job openings:

Infographic showing various Developmental Disability Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,680 per year, or $27.2 per hour.

$21 - $24/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Volunteers Of America rating

7.0

Company rating: 7.0 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

359th of 777 rated non-profit organizations


Job description

Make a difference in a family's life!

Volunteers of America Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Part-tkme Case Manager | Residential Reentry Center | Rochester, NY

SUMMARY

This position is responsible for providing all aspects of case management to Residential Reentry Center residents and former residents currently on home confinement. Scheduled hours include three 8-hour shifts per week, from 12 pm - 8 pm, to include one weekend day. 

JOB DUTIES AND RESPONSIBILITIES

  • Work with Residential Reentry Center residents and former residents currently on home confinement to develop and execute individualized case plans.

  • Establish good working relationships with related agencies to maintain a comprehensive referral network for residents.

  • Conduct home visits and employment checks in accordance with VOA policies and relevant regulatory and funding sources.

  • Provide pro-social life skills training and support on an individual and group basis, and provide follow up to assure residents are achieving set goals. Upload all progress notes (IPP) and other required documentation on R3M – Federal Bureau of Prisons case management program

  • Transport and coordinate transportation for residents to services when needed.

  • Maintain accurate records for all residents in accordance with VOA policies and relevant regulatory and funding sources.

  • Attend all required trainings and maintain all required certifications.

  • Provide evening and on-call services as scheduled.

  • Other duties as needed.

EXPERIENCE AND EDUCATION QUALIFICATIONS

  • Associates’ Degree with a Bachelor’s Degree preferred in a social, human services, criminal justice or behavioral science program from an accredited college or university. Four years’ of relevant experience may be substituted for a bachelor’s degree or two years with an Associate’s Degree.

  • One year of experience working in human services, corrections or community-based services

  • Valid NYS Driver’s License

  • Strong organizational skills

  • Working knowledge of MS Office products

VOA provides comprehensive benefits for eligible employees including:

  • Competitive Pay

  • Paid Time Off

  • Health, Dental, Vision Insurance

  • Company Paid Life & LTD Insurance

  • 403(b), & more!

Volunteers of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.


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