Desktop Support Jobs in Alberta (NOW HIRING)

Our Technical Specialists are the champions of IT within the business unit.  They build strong partnerships and deliver the IT support and solutions that keep our business running. If you thrive in a dynamic and challenging environment with opportunities for continuous growth and development, read on to join and make a difference!  
We’re looking for two Technical Specialist to join our OSB mills, located in Slave Lake and High Prairie, Alberta. Our Athabasca Division safely and sustainably produces forest products for customers around the world so they can build their homes and their communities. The High Prairie Mill has undergone an exciting major rebuild and modernization including the commissioning of a new continuous press which will make us the most modern mill in North America.
Our ideal candidate has the following qualifications: 

• College diploma or university degree in the field of computer science or equivalent work experience.
• 3 years of experience working in Systems Administrative role with a background in use of proven technology.
• Experience with cloud-based operations (MS Azure or Amazon AWS).
• Certifications in or demonstrable experience of Microsoft technologies; Windows Server & Desktop, Active Directory, Azure, Virtualization, RDS, Rockwell Factory Talk, Scripting, Monitoring, Disaster Recovery etc.
• Knowledge of computer hardware, including desktops, servers, storage, mobile phones, tablets and network devices.
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
• Infrastructure support experience with mission critical networks and servers.
• Strong written and oral communication skills.
• Knowledge of the forestry industry considered an asset.

We value diversity at Tolko and know that experience and knowledge comes in many forms. Even if you don't have all the qualifications above, please apply. We would love to hear your story and have you grow with us. 
In your role you will: 

• Work with stakeholder teams to provide reliable IT infrastructure in support of business unit uptime.
• Install, configure and deploy new systems, software, products and/or enhancements to existing infrastructure throughout the enterprise.
• Maintain and lifecycle hardware and software in the business unit.
• Liaise with company’s suppliers for prompt recovery of any major incidents or emergencies.
• Network and Wifi support, maintenance, and installation.
• Travel approximately once a month to support other OSB divisions.
• Could be part of the on-call rotation.

So, what’s in it for you? 

• You’ll take on an exciting new challenge with supportive team members. 
• You’ll earn a competitive salary based on your skills and experience. The expected base salary range for this position is $65,250 to $87,000.
• You'll earn an additional prairie location payment on top of your base pay.
• You’ll be eligible for excellent benefits, so you don’t have to choose between your bottom line and your wellbeing or your future. 
• You may also be eligible for relocation support including community connections so you can live (and play) where you work. 
• You’ll be supported in continued development through on-the-job and classroom training and reimbursement of tuition and membership fees. 
• You’ll be part of a positive, innovative, and inclusive work environment. 

If you want to work in a sustainable, future focused industry, there is no better place than Tolko. Our family has been producing innovative forest products for 70 years. Our focus remains on sustainably managing our forests and our business for upcoming generations. 
We want YOU to join our family. Come Grow Here! Apply today at www.tolko.com/careers. 
Want to know what it’s like to work for Tolko? Hear what our employees have to say!
About Slave Lake

Our Athabasca Division is located two and a half hours northwest of Edmonton, Alberta, close to the town of Slave Lake. Slave Lake is home to over 6,000 people. It’s an active community boasting two ball facilities, a multi-recreation centre, aquatic centre, and over 40 acres of parks and open space to explore. Watch this video to learn more about the community and find out why life is better here.   
About High Prairie

Located four hours northwest of Edmonton, the Town of High Prairie is a thriving community with 26,957 hectares of park and protected natural assets.  There are endless outdoor activities for both land and lake lovers alike and facilities include an arena, curling rink, indoor swimming pool, tennis courts and baseball diamonds.  Watch this video to learn more about the community and find out why life is better here.

   
Watch this video to learn about the region and find out why life is better here. 
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