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Desktop Support Engineer Jobs in Georgia (NOW HIRING)

Orpine.com

OSD & Support Engineer

Atlanta, GA · On-site

We are seeking an ECC XenDesktop/RPA - OSD & Support Engineer to support enterprise desktop virtualization, operating system deployment (OSD), and robotic process automation (RPA) environments. The ...

GDR Group

Desktop Support Technician

Atlanta, GA

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$15.50 - $19.75/hr

Reporting directly to the director of network engineering, this position serves as the first point ... Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$15.50 - $19.75/hr

Reporting directly to the director of network engineering, this position serves as the first point ... Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$15.50 - $19.75/hr

Reporting directly to the director of network engineering, this position serves as the first point ... Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$15.50 - $19.75/hr

Reporting directly to the director of network engineering, this position serves as the first point ... Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

Reporting directly to the director of network engineering, this position serves as the first point ... Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA

$15.50 - $19.75/hr

Reporting directly to the director of network engineering, this position serves as the first point ... Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

Reporting directly to the director of network engineering, this position serves as the first point ... Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

Reporting directly to the director of network engineering, this position serves as the first point ... Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

Reporting directly to the director of network engineering, this position serves as the first point ... Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex ...

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Desktop Support Engineer information

See Georgia salary details

$8

$22

$38

How much do desktop support engineer jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for desktop support engineer in Georgia is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.96 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

Is desktop support a good entry-level job?

Desktop Support Engineer roles are often suitable as entry-level positions because they require basic technical skills, knowledge of operating systems, and troubleshooting abilities. These jobs provide hands-on experience with hardware, software, and customer service, making them a common starting point in IT careers.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What engineer makes $500,000 a year?

While most desktop support engineers earn significantly less, some senior or specialized IT professionals with extensive experience, certifications, and advanced skills in enterprise environments can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or consulting roles. Such high earnings are rare and typically involve leadership positions or highly specialized technical expertise.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
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What are popular job titles related to Desktop Support Engineer jobs in GA? For Desktop Support Engineer jobs in GA, the most frequently searched job titles are:
Desktop Support Engineer jobs near you

OSD & Support Engineer

Orpine.com

Atlanta, GA • On-site

Other

Re-posted 2 days ago

Job description

We have a job opening with our direct client for the position of ECC XenDesktop/RPA - OSD & Support Engineer . Please go through the job description below and let us know if you would be interested.

Job Title: ECC XenDesktop/RPA - OSD & Support Engineer

Hybrid  (Atlanta GA or Cincinnati Ohio)
Duration :6-12+ months

 Job Summary:
We are seeking an ECC XenDesktop/RPA - OSD & Support Engineer to support enterprise desktop virtualization, operating system deployment (OSD), and robotic process automation (RPA) environments. The ideal candidate will be responsible for maintaining Citrix XenDesktop infrastructure, supporting desktop deployments, troubleshooting end-user issues, and assisting with automation initiatives.

Key Responsibilities:

  • Support and administer Citrix XenDesktop/Virtual Desktop Infrastructure (VDI) environments.
  • Manage Operating System Deployment (OSD) activities using enterprise deployment tools.
  • Troubleshoot and resolve desktop, application, and virtualization-related issues.
  • Monitor system performance and ensure high availability of virtual desktop services.
  • Support RPA solutions and assist with automation deployments and maintenance.
  • Perform software installations, upgrades, and patch management.
  • Collaborate with infrastructure, networking, and security teams to resolve issues.
  • Maintain technical documentation and operational procedures.
  • Provide Level 2/Level 3 support for end-user computing environments.

Required Skills:

  • Experience with Citrix XenDesktop/Citrix Virtual Apps and Desktops.
  • Knowledge of Windows OS deployment and imaging processes.
  • Experience with SCCM/MECM, Intune, or similar endpoint management tools.
  • Understanding of RPA platforms such as UiPath, Automation Anywhere, or Blue Prism.
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of Active Directory, Group Policy, and Windows Server environments.

Preferred Qualifications:

  • Experience supporting enterprise VDI environments.
  • Familiarity with PowerShell scripting and automation.
  • Citrix or Microsoft certifications are a plus.

Apply