ZipRecruiter

Log In

1

Desktop Support Engineer Level 3 Jobs (NOW HIRING)

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Direct unresolved issues to the next level of support personnel * Follow up with clients to ensure ...

VDart

Desktop Support Engineer

Santa Clara, CA · On-site

A Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance ...

New

MDAEdge

Senior Desktop Support Engineer

Manhattan, NY · On-site

They are seeking a Senior Desktop Support Engineer to manage desktop support operations, provide ... Level 3 support groups and project teams for service delivery enhancements, maintenance, and ...

Purple Drive

Desktop Support Engineer

Newark, NJ · On-site

Desktop Support Engineer Location: Newark, NJ 100% Onsite, 5 days a week. Local candidates ... 3 to streamline services and support. o Serve as the escalation person for complex issues for the ...

AceStack LLC

Desktop Support Engineer

Chicago, IL · On-site

Desktop Support Engineer Location: Chicago, IL - Onsite Fulltime Permanent FTE * Diagnose and ... Experience level : 6 - 8 years of Technical experience in Windows and Mac * Proficient in managing ...

ICONMA

Desktop Support Engineer

Manhattan, NY · On-site

Experience supporting C-Suite level executives, working comfortably to provide audio/mic support ... Requirements: * 3-5 years of experience supporting Audio/Visual technologies, preferably in a ...

Samprasoft

Desktop Support Engineer

Norwood, MA · On-site

Desktop Support Engineer Reporting to the GMP Systems Support Manager, the Systems Engineer I/II will be responsible for executing standard system changes, coordinating system go-lives and providing ...

Consumers Energy

Desktop Support Engineer

Lansing, MI · On-site

The Desktop Support Engineer role involves providing technical support and hardware life cycle ... second-level technical support; work to resolve incidents at the Tier II level. Contribute ...

next page

Showing results 1-20

People also search for

All JobsDesktop Support Engineer Level 3 Jobs

Desktop Support Engineer Level 3 information

See salary details

$10

$26

$45

How much do desktop support engineer level 3 jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support engineer level 3 in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer Level 3, and why are they important?

To thrive as a Desktop Support Engineer Level 3, you need advanced troubleshooting skills, deep knowledge of operating systems, hardware, and networking, as well as relevant IT certifications such as CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or similar. Familiarity with remote management tools, ticketing systems like ServiceNow, and scripting languages (e.g., PowerShell) is typically required. Excellent communication, customer service, and problem-solving abilities help you resolve complex issues and guide junior team members. These skills and qualities are crucial to efficiently address escalated technical problems and ensure minimal disruption to business operations.

What types of complex technical issues do Desktop Support Engineer Level 3 professionals typically handle, and how do they collaborate with other IT teams?

Desktop Support Engineer Level 3 professionals are often responsible for resolving advanced technical issues that cannot be addressed by lower-tier support, such as deep system troubleshooting, security incidents, and network or server-related problems. They frequently work closely with system administrators, network engineers, and application specialists to diagnose and resolve complex issues, ensuring minimal downtime for end-users. Collaboration with other IT teams is key, as Level 3 engineers provide escalation support, share technical expertise, and may participate in cross-functional projects or infrastructure upgrades.

What are Desktop Support Engineer Level 3 responsibilities?

A Desktop Support Engineer Level 3 is responsible for providing advanced technical support for computer systems, hardware, and software within an organization. They handle complex incidents that cannot be resolved by lower-level support, perform root cause analysis, and implement solutions to prevent recurring issues. Additionally, they may assist with system upgrades, security configurations, and mentoring junior support staff. Their role often involves working closely with other IT teams to ensure smooth operation of desktop environments and efficient resolution of technical problems.

What jobs make $3,000 a month without a degree?

A Desktop Support Engineer Level 3 can earn around $3,000 or more per month, especially with specialized skills, certifications, and experience. Other roles such as sales representatives, certain trade jobs, or freelance IT support can also reach this income level without a degree, often requiring technical skills, certifications, or self-employment. Income varies based on location, industry, and individual expertise.

What is the difference between Desktop Support Engineer Level 3 vs Desktop Support Engineer Level 2?

AspectDesktop Support Engineer Level 3Desktop Support Engineer Level 2
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar
Experience3+ years, advanced troubleshooting1-2 years, basic support
Work EnvironmentComplex issues, server support, network troubleshootingBasic user support, hardware/software setup
ResponsibilitiesResolve escalated issues, mentor Level 1/2, perform system upgradesHandle routine support tickets, install hardware/software

Desktop Support Engineer Level 3 typically handles more complex issues, requires advanced certifications, and has greater responsibilities compared to Level 2. Level 3 engineers often mentor lower levels and work on system upgrades, while Level 2 focuses on routine support tasks.

More about Desktop Support Engineer Level 3 jobs
What cities are hiring for Desktop Support Engineer Level 3 jobs? Cities with the most Desktop Support Engineer Level 3 job openings:
What job categories do people searching Desktop Support Engineer Level 3 jobs look for? The top searched job categories for Desktop Support Engineer Level 3 jobs are:
Desktop Support Engineer Level 3 jobs near you
Infographic showing various Desktop Support Engineer Level 3 job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support Engineer

Purple Drive Technologies

Louisville, KY • On-site

Full-time

Posted 15 days ago

Job description

Overview:
ROLE: Desktop Support Engineer
Must Have Technical/Functional Skills
1. Exp in Desktop support /End user support Engg.
2. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and
Visio
3. Experience in Analytical Skills and process documentation
4. Must be passionate about contributing to an organization focused on continuously improving
consumer experiences
5. Experienced documenting, tracking, and monitoring problems using applicable systems and tools.
6. Experienced in researching and resolving technical problems of moderate complexity, typically
escalated from first line support teams.

Apply