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Desktop Manager Jobs in Wisconsin (NOW HIRING)

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

Apply now IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... Strong time management, problem solving, troubleshooting and multi-tasking ability. * Experience in ...

Service Global, Inc

Desktop EUC L1

Pleasant Prairie, WI · On-site

$19.75 - $25/hr

MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking ... Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

CYNET SYSTEMS

Desktop Technician IV

Mineral Point, WI · On-site

$26 - $31/hr

Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. Responsibilities:

Auxiant

Desktop Support Specialist

Madison, WI · On-site

Ticket & Queue Management: Own the lifecycle of break/fix tickets, equipment moves, and recurring ... an IT desktop support or helpdesk role in a professional environment with multiple users. * An ...

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Desktop Manager information

See Wisconsin salary details

$21.2K

$84.4K

$127.2K

How much do desktop manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for desktop manager in Wisconsin is $84,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,200.00 and $96,400.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Wisconsin? The most popular types of Desktop jobs in Wisconsin are:
What are popular job titles related to Desktop Manager jobs in Wisconsin? For Desktop Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Wisconsin look for? The top searched job categories for Desktop Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Desktop Manager jobs? Cities in Wisconsin with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $84,388 per year, or $40.6 per hour.

IT Desktop Support Technician

Komatsu

Milwaukee, WI • On-site

$55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Komatsu rating

8.5

Company rating: 8.5 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

80th of 487 rated machine equipment manufacturers

Job description

Job Description
Apply now
IT Desktop Support Technician
Posting Start Date: 6/8/26
Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941
Requisition ID: 36075
Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

We have an immediate opportunity for an IT Desktop Support Technician to work at our South Harbor, Milwaukee location. This role provides technical support for end-user hardware, software, and A/V conference room technologies. The role involves hands-on troubleshooting, system deployment, and cross-functional collaboration to ensure effective and timely support while delivering the highest level of customer service. This entry-level role is perfect for individuals eager to grow their IT skills while supporting a dynamic and collaborative environment.

Key Job Responsibilities
  • Provide on-site and remote technical support for end-user devices and workplace technologies (including PCs, laptops, tablets, mobile devices, RF guns, printers, and conference room equipment).
  • Troubleshoot hardware, software, and connectivity issues for end users, escalating as needed to senior technicians or analysts to ensure timely resolution.
  • Execute endpoint deployment and imaging tasks using standardized tools (Intune, SCCM, etc.) and participate in patch validation and software installation under defined procedures.
  • Maintain accurate documentation and timely completion of incidents and service requests to repair, deploy, configure, and maintain desktops, laptops, and other IT related equipment.
  • Support and maintain conference room AV systems, including setup and live support for onsite meetings and video conferencing (Teams, Zoom, Webex).
  • Support VIP users and executive staff with a high degree of professionalism.
  • Escalate complex issues to senior support staff or system administrators as needed.
  • Support IT team with system rollouts, upgrades, and routine maintenance tasks.
  • Ensure endpoint compliance with corporate standards, security tools, and patching requirements to maintain environment health and security posture.
Qualifications/Requirements

Required Skills

  • Education & Experience:
    • High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field preferred).
    • Two+ years of experience in IT support, help desk, or related technical role.
    • Relevant certifications (CompTIA A+, Microsoft Certified Desktop Support Technician, etc.) are a plus.
  • Travel requirements:
    • Ability to travel to other Komatsu locations as needed; up to 10%.

Preferred Skills

  • Basic knowledge of Windows 11 and MacOS client operating system environments.
  • Familiarity with Microsoft Office Suite, Office 365, and common business applications.
  • Basic understanding of networking concepts (IP, DNS, DHCP).
  • Strong time management, problem solving, troubleshooting and multi-tasking ability.
  • Experience in a production or manufacturing environment


Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $55,000. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

  • Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
  • 401k and/or employee savings programs
  • Employee time off (vacation and designated holidays)
  • Employee and family assistance programs
  • Disability benefits
  • Life insurance
  • Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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