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Desktop Engineer Jobs in Massachusetts (NOW HIRING)

Tabush Group

DesktopSupport Engineer

Quincy, MA · On-site

DesktopSupport Engineer Watch a quick60-second video about this role: About Us Wereamid-sizedMSP ... Resolvedesktop and end-user issues (Windows, Mac, Microsoft 365,virtual desktop,and business apps)

eTeam

Customer Service Engineer (L2)

Andover, MA · On-site

Job Summary : eTeam is a staffing company, and they are seeking a Customer Service Engineer (L2) to ... Responsibilities : • Provide Level 2 desktop and end-user technical support • Deliver onsite ...

Ropes & Gray

Desktop Services Team Lead

Boston, MA · On-site

$22 - $28/hr

Work with the Desktop Engineering, Desktop Services, and User Support teams to assist, diagnose, and resolve software and hardware related problems * Collaborate with the IT Asset Management ...

New

Tabush Group

Desktop Support Engineer

Quincy, MA · On-site

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

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Showing results 21-40

All JobsDesktop Engineer JobsDesktop Engineer Jobs in Massachusetts

Desktop Engineer information

See Massachusetts salary details

$11

$49

$89

How much do desktop engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desktop engineer in Massachusetts is $49.37, according to ZipRecruiter salary data. Most workers in this role earn between $30.43 and $63.27 per hour, depending on experience, location, and employer.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software support.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
What are the most commonly searched types of Desktop Engineer jobs in Massachusetts? The most popular types of Desktop Engineer jobs in Massachusetts are:
What are popular job titles related to Desktop Engineer jobs in Massachusetts? For Desktop Engineer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Massachusetts look for? The top searched job categories for Desktop Engineer jobs in Massachusetts are:
What cities in Massachusetts are hiring for Desktop Engineer jobs? Cities in Massachusetts with the most Desktop Engineer job openings:
What are popular job titles related to Desktop Engineer jobs in MA? For Desktop Engineer jobs in MA, the most frequently searched job titles are:
Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 65% Full Time, 5% Temporary, and 30% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $102,681 per year, or $49.4 per hour.

DesktopSupport Engineer

Tabush Group

Quincy, MA • On-site

Full-time

Re-posted 18 days ago

Job description

Salary: $70,000-$90,000

Job Title:DesktopSupport Engineer


Watch a quick60-second video about this role:https://somup.com/cO1UovVnlG6


About Us

Wereamid-sizedMSP based in New York Citywithsiteoffice in Quincy, MA. We support clients nationwideto help themsimplify,secureand enhance their IT.Our core values arecare, innovation,integrityand teamwork. We live by these values every day in how we support our clients and each other.


About the Role

WereseekinganexperiencedDesktopSupportEngineerwith a strong MSP background supporting desktops, end users, and business applications.Youllwork oncomplex workstation issues, handle VIP-level support, and help standardize and secure client environments.


Key Responsibilities

  • Resolvedesktop and end-user issues (Windows, Mac, Microsoft 365,virtual desktop,and business apps)
  • Troubleshoot and resolve advanced workstation, networking, and peripheral problems
  • Manage Microsoft 365 and Azure AD environments, including security, access, and policies
  • Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance
  • Support collaboration platforms (Teams, Outlook, SharePoint, OneDrive)
  • Providewhite-glove supportfor VIP users and executives
  • Contribute to documentation, process improvements, and team knowledge sharing


Required Experience & Skills

  • 4+ years in an MSPor ITenvironment
  • Advancedexpertisewith Windows 10/11, Microsoft 365, and Azure AD
  • Strong troubleshooting across desktops, applications, networks, and security tools
  • Experience with PSA/RMM platforms (Autotask,DattoRMM,ITGlue,etc.)
  • Excellent English communication skills written and spoken

We strongly encourage applicants to includea short introductionvideo, as it significantly strengthens your application.