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Desktop Engineer Jobs in Springfield, MA (NOW HIRING)

Desktop Support Level II

Chicopee, MA · On-site

$20.25 - $26/hr

Tyto Athene, LLC is seeking a Desktop Support Level II to join their Westover team in Chicopee, MA ... engineering, and/or applications development to restore service and/or identify and correct core ...

desktop support

Simsbury, CT · On-site

$20.50 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ...

DESKTOP SUPPORT

Simsbury, CT · On-site

$20.50 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ...

Are proficient with all basic MS software, and have the ability to learn new desktop and web based software quickly * Have an engineering background and have an interest in HVAC equipment and systems ...

Are proficient with all basic MS software, and have the ability to learn new desktop and web based software quickly * Have an engineering background and have an interest in HVAC equipment and systems ...

Are proficient with all basic MS software, and have the ability to learn new desktop and web based software quickly * Have an engineering background and have an interest in HVAC equipment and systems ...

... desktop/server troubleshooting, applications support, and end-user training. * Manage small to ... Software Systems Engineer Qualifications: * Bachelor's degree in Information Technology, Computer ...

... desktop/server troubleshooting, applications support, and end-user training. * Manage small to ... Software Systems Engineer Qualifications: * Bachelor's degree in Information Technology, Computer ...

... desktop/server troubleshooting, applications support, and end-user training. * Manage small to ... Software Systems Engineer Qualifications: * Bachelor's degree in Information Technology, Computer ...

You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You ... Prompt engineering The national average salary range for this role is $65-150k in base pay ...

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Desktop Engineer information

See Springfield, MA salary details

$10

$45

$81

How much do desktop engineer jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for desktop engineer in Springfield, MA is $45.04, according to ZipRecruiter salary data. Most workers in this role earn between $27.79 and $57.74 per hour, depending on experience, location, and employer.

What does a desktop engineer do?

A desktop engineer is responsible for installing, maintaining, and troubleshooting desktop computers, operating systems, and related hardware and software. They often support end-users, perform system updates, and ensure security protocols are followed, typically using tools like remote management software and diagnostic utilities.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.

What engineer makes $500,000 a year?

While most engineering roles do not reach a $500,000 annual salary, some highly specialized or senior-level engineers, such as senior software engineers, data engineers, or those in executive or consulting positions, can earn this level of compensation. Achieving this often requires extensive experience, advanced skills, and sometimes working in high-paying industries or companies with performance-based bonuses and stock options.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

How much do desktop engineers make in the US?

Desktop engineers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in tech hubs or with advanced certifications like CompTIA A+ or Microsoft Certified solutions expert.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
What are popular job titles related to Desktop Engineer jobs in Springfield, MA? For Desktop Engineer jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Springfield, MA look for? The top searched job categories for Desktop Engineer jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Desktop Engineer jobs? Cities near Springfield, MA with the most Desktop Engineer job openings:

Full-time

Re-posted 7 days ago


Job description

Responsibilities:
  1. Knowledge of TCP IP, IP addressing (IP4/IP6) and Network Devices Configuration.
  2. Must be knowledgeable with the concepts and policy controls of Active Directory viz. Understanding of Active Directory DS Implementation in Multi Domain - User Life Cycle Management, GPO level Troubleshooting, Strong Understanding of DNS, Site and Service Configuration.
  3. Strong Hold on Desktop/Laptop troubleshooting :- Windows 10
  4. Knowledge of and experience with printer mapping, LAN/WAN network configuration and troubleshooting, as well as VPN client connectivity.
  5. Knowledge and experience of installing and troubleshooting a broad range of applications on desktops and laptops including peripherals on Win7 workstations. Intermediate working knowledge of MS Office Suite.
  6. Understanding of SCCM with Operating System Deployment, WDS, MDT 2013, Bitlocker Management, SQL and WQL queries and Intunes (Autopilot Imaging)
  7. Ability to setup, configure and add all hardware.
  8. Technologies Managing all types of EUC Projects and EUC Knowledge Transition.
  9. Good Understanding on Client VPN like :- (Split VPN or Direct Access)
  10. Fair Understanding of PKI infrastructure, Knowledge of Public/Private Certificates and Public/Private key exchange and Well-known Algorithms
  11. Must have experience on encryption & Anti-Virus software like (McAfee Disk Encryption, Virus Scan)
  12. Good to have - Working knowledge of DLP clients.

Qualifications:
Minimum of eight (8) years related experience; or equivalent combination of education and experience.
• Demonstrated technical proficiency and innovation
• Demonstrated, strong communication skills; both verbal and written
Demonstrated ability to adapt to changing customer needs/ requirements
Title:
Desktop Engineer