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Desktop Engineer Jobs in Springfield, MA (NOW HIRING)

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Hartford, CT · On-site

$35K - $47K/yr

Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customers various core operating systems and platforms, as well be able to provide support and ...

Artech Information System LLC

desktop support

Simsbury, CT

$20.50 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ...

Artech Information System LLC

DESKTOP SUPPORT

Simsbury, CT · On-site

$20.50 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ...

htseng

Senior Sales Engineer

Hartford, CT

Are proficient with all basic MS software, and have the ability to learn new desktop and web based software quickly * Have an engineering background and have an interest in HVAC equipment and systems ...

htseng

Senior Sales Engineer

Hartford, CT · On-site

Are proficient with all basic MS software, and have the ability to learn new desktop and web based software quickly * Have an engineering background and have an interest in HVAC equipment and systems ...

CrewBloom

Operations & Systems Engineer

Chicopee, MA · On-site +1

$69K - $94K/yr

The Operations & Systems Engineer is integral to maintaining operational excellence across HIX ... Desktop or laptop equipped with at least: * Intel Core i5 (8th generation or newer) , Intel Core i3 ...

CrewBloom

Operations & Systems Engineer

Springfield, MA · On-site +1

$69K - $93K/yr

The Operations & Systems Engineer is integral to maintaining operational excellence across HIX ... Desktop or laptop equipped with at least: * Intel Core i5 (8th generation or newer) , Intel Core i3 ...

CrewBloom

Operations & Systems Engineer

Springfield, MA · On-site

$69K - $93K/yr

The Operations & Systems Engineer is integral to maintaining operational excellence across HIX ... Desktop or laptop equipped with at least: * Intel Core i5 (8th generation or newer) , Intel Core i3 ...

CrewBloom

Operations & Systems Engineer

Chicopee, MA · On-site

$69K - $94K/yr

The Operations & Systems Engineer is integral to maintaining operational excellence across HIX ... Desktop or laptop equipped with at least: * Intel Core i5 (8th generation or newer) , Intel Core i3 ...

Kavaliro

Software Engineer III

Bloomfield, CT · On-site

Build and optimize data models using Power BI Desktop including Power Query and DAX. * Power BI ... Collaborate with engineering and manufacturing teams to understand requirements and deliver robust ...

MWResource, Inc.

IT Systems Engineer

Holyoke, MA · On-site

Bachelor's degree in computer science, electrical/computer engineering, or related field. * 5+ ... Windows desktop/server OS * SQL Server * Internet Information Services * .NET * Power Platform

MWResource, Inc.

IT Systems Engineer

Holyoke, MA · On-site

Bachelor's degree in computer science, electrical/computer engineering, or related field. * 5+ ... Windows desktop/server OS * SQL Server * Internet Information Services * .NET * Power Platform

MWResource, Inc.

IT Systems Engineer

Holyoke, MA · Hybrid

Bachelor's degree in computer science, electrical/computer engineering, or related field. * 5+ ... Windows desktop/server OS * SQL Server * Internet Information Services * .NET * Power Platform

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Springfield, MA

Desktop Engineer information

See Springfield, MA salary details

$10

$45

$81

How much do desktop engineer jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for desktop engineer in Springfield, MA is $45.04, according to ZipRecruiter salary data. Most workers in this role earn between $27.79 and $57.74 per hour, depending on experience, location, and employer.

What does a desktop engineer do?

A desktop engineer is responsible for installing, maintaining, and troubleshooting desktop computers, operating systems, and related hardware and software. They often support end-users, perform system updates, and ensure security protocols are followed, typically using tools like remote management software and diagnostic utilities.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.

What engineer makes $500,000 a year?

While most engineering roles do not reach a $500,000 annual salary, some highly specialized or senior-level engineers, such as senior software engineers, data engineers, or those in executive or consulting positions, can earn this level of compensation. Achieving this often requires extensive experience, advanced skills, and sometimes working in high-paying industries or companies with performance-based bonuses and stock options.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

How much do desktop engineers make in the US?

Desktop engineers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in tech hubs or with advanced certifications like CompTIA A+ or Microsoft Certified solutions expert.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
What are popular job titles related to Desktop Engineer jobs in Springfield, MA? For Desktop Engineer jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Springfield, MA look for? The top searched job categories for Desktop Engineer jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Desktop Engineer jobs? Cities near Springfield, MA with the most Desktop Engineer job openings:
Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Springfield, MA as of July 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $93,690 per year, or $45 per hour.

Desktop Support Technician

Ovation Workplace Services Inc.

Hartford, CT • On-site

$35K - $47K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

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Job description

Job Summary
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls,
answer questions, troubleshoot and document steps performed to resolve challenges with hardware,
software and application issues in a ticketing system. The candidate will also need to facilitate
customer resolution for calls and engage their supervisors and managers to ensure operational
consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break
Fix, fault diagnosis and resolution. Providing fault analysis to customers various core operating
systems and platforms, as well be able to provide support and apply desktop fault resolution for the
approved application suite. Ideal candidate should have relevant 2-3 years experience in Windows
Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and
Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral
equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and
workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart
Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and
teamwork. Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills
a) Bachelors Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware
installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption solutions,
Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLAs.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.

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