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Desk Manager Jobs in Tennessee (NOW HIRING)

White Lodging

Front Desk Manager

Knoxville, TN · On-site

$16.25 - $21/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

White Lodging Careers

Front Desk Manager

Knoxville, TN · On-site

$16.25 - $21/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

IHG Hotels & Resorts

Pm Front Desk Supervisor

Knoxville, TN · On-site

$16.25 - $21/hr

... Manager with daily operations and team leadership • Monitor the lobby and front desk to ensure a clean, welcoming, and efficient environment • Assist with training and coaching Front Desk team ...

Crowne Plaza Knoxville

Pm Front Desk Supervisor

Knoxville, TN · On-site

$16.25 - $21/hr

... Manager with daily operations and team leadership • Monitor the lobby and front desk to ensure a clean, welcoming, and efficient environment • Assist with training and coaching Front Desk team ...

Hotel Spero

FRONT DESK AGENT

Memphis, TN · On-site

$12.75 - $16/hr

Front Desk Supervisor, Front Desk Manager, Front Office Manager, Operations Manager, Assistant General Manager, General Manager, Area Vice President of Operations. Key duties and responsibilities ...

Crestline Hotels & Resorts

FRONT DESK AGENT

Memphis, TN · On-site

$12.75 - $16/hr

Front Desk Supervisor, Front Desk Manager, Front Office Manager, Operations Manager, Assistant General Manager, General Manager, Area Vice President of Operations. Key duties and responsibilities ...

Crestline Hotels and Resorts

Front Desk Agent

Memphis, TN

$13.75 - $17.50/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

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All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Tennessee

Desk Manager information

See Tennessee salary details

$27.2K

$116K

$145.2K

How much do desk manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for desk manager in Tennessee is $115,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,800.00 and $142,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Tennessee? The most popular types of Desk jobs in Tennessee are:
What are popular job titles related to Desk Manager jobs in Tennessee? For Desk Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Desk Manager jobs in Tennessee look for? The top searched job categories for Desk Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Desk Manager jobs? Cities in Tennessee with the most Desk Manager job openings:
Desk Manager jobs near you
Infographic showing various Desk Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $115,990 per year, or $55.8 per hour.

Front Desk Manager

White Lodging

Knoxville, TN • On-site

$16.25 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality professional who leads from the front - someone who coaches and develops front desk agents and supervisors, drives exceptional guest service, and brings operational excellence to every shift. If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms operations leader looking for hotel management jobs with a growth-oriented company, White Lodging offers more career mobility and advancement opportunities than a single-property employer ever could. With multiple hotel properties in each market, your next promotion is always within reach.
Responsibilities:
What You'll Do

  • Lead all daily shift operations of the hotel Front Office department - managing front desk workflow, guest service standards, and team performance across every shift
  • Provide hands-on leadership, associate training, and shift flow management - coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service
  • Create proactive hiring plans and actively participate in hourly associate interviews to build and maintain a high-performing front office team
  • Serve as a guest service ambassador for the hotel - modeling the highest standard of hospitality and ensuring all front desk associates do the same at every guest touchpoint
  • Perform hands-on front desk duties as needed while managing key operational responsibilities, including financial reporting, payroll processing, and associate scheduling
What You'll Bring
  • Prior hotel front office leadership or supervisory experience - preferred; experience at a branded hotel, upscale property, or premium hotel environment strongly preferred
  • A genuine passion for guest service and a positive, solutions-oriented attitude - you set the tone for your team and your guests on every shift
  • A proven commitment to developing and coaching hotel front desk associates - you create the environment your team needs to thrive, grow, and build long-term hospitality careers
  • Strong creative problem-solving skills with the ability to execute operational strategies and consistently deliver results in a fast-paced hotel front office environment
  • Familiarity with hotel property management systems (PMS) and front office operations software - experience with brand-specific systems a plus
Other information:
What You Can Look Forward To
  • Benefits - starting day 1
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Paid parental leave
  • DailyPay - get paid when you need it
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited employee referral bonuses
  • Advanced scheduling with easy shift swapping via our app
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

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