ZipRecruiter

Log In

1

Front Desk Manager Jobs in Tennessee (NOW HIRING)

White Lodging

Front Desk Manager

Knoxville, TN · On-site

$16.25 - $21/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

White Lodging Careers

Front Desk Manager

Knoxville, TN · On-site

$16.25 - $21/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

IHG Hotels & Resorts

Pm Front Desk Supervisor

Knoxville, TN · On-site

$16.25 - $21/hr

... Manager with daily operations and team leadership • Monitor the lobby and front desk to ensure a clean, welcoming, and efficient environment • Assist with training and coaching Front Desk team ...

Crowne Plaza Knoxville

Pm Front Desk Supervisor

Knoxville, TN · On-site

$16.25 - $21/hr

... Manager with daily operations and team leadership • Monitor the lobby and front desk to ensure a clean, welcoming, and efficient environment • Assist with training and coaching Front Desk team ...

Hotel Spero

FRONT DESK AGENT

Memphis, TN · On-site

$12.75 - $16/hr

Front Desk Supervisor, Front Desk Manager, Front Office Manager, Operations Manager, Assistant General Manager, General Manager, Area Vice President of Operations. Key duties and responsibilities ...

Crestline Hotels & Resorts

FRONT DESK AGENT

Memphis, TN · On-site

$12.75 - $16/hr

Front Desk Supervisor, Front Desk Manager, Front Office Manager, Operations Manager, Assistant General Manager, General Manager, Area Vice President of Operations. Key duties and responsibilities ...

Crestline Hotels and Resorts

Front Desk Agent

Memphis, TN

$13.75 - $17.50/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

HILTON MEMPHIS

Front Desk Agent

Memphis, TN · On-site

$15/hr

Front Desk Manager FLSA Status: Non-Exempt Summary: Accommodate guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records ...

Linchris

Front Desk Agent

Memphis, TN · On-site

$12.75 - $16/hr

Front Desk Manager FLSA Status: Non-Exempt Summary: Accommodate guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records ...

New

Linchris Hotel Corporation

Front Desk Agent

Memphis, TN · On-site

$15/hr

Front Desk Manager FLSA Status: Non-Exempt Summary: Accommodate guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records ...

The Hotel Agency

Front Office Manager

Knoxville, TN · On-site

$60K - $65K/yr

H/D/PTO *ideally local is preferred Front Desk Manager serves as a primary contact for questions and/or more complex projects or concerns pertaining to Front Desk Services, both for guests and ...

next page

Showing results 1-20

All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Tennessee

Front Desk Manager information

See Tennessee salary details

$9

$17

$27

How much do front desk manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front desk manager in Tennessee is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Tennessee? The most popular types of Front Desk jobs in Tennessee are:
What cities in Tennessee are hiring for Front Desk Manager jobs? Cities in Tennessee with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $36,302 per year, or $17.5 per hour.

Front Desk Manager

White Lodging

Knoxville, TN • On-site

$16.25 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality professional who leads from the front - someone who coaches and develops front desk agents and supervisors, drives exceptional guest service, and brings operational excellence to every shift. If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms operations leader looking for hotel management jobs with a growth-oriented company, White Lodging offers more career mobility and advancement opportunities than a single-property employer ever could. With multiple hotel properties in each market, your next promotion is always within reach.
Responsibilities:
What You'll Do

  • Lead all daily shift operations of the hotel Front Office department - managing front desk workflow, guest service standards, and team performance across every shift
  • Provide hands-on leadership, associate training, and shift flow management - coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service
  • Create proactive hiring plans and actively participate in hourly associate interviews to build and maintain a high-performing front office team
  • Serve as a guest service ambassador for the hotel - modeling the highest standard of hospitality and ensuring all front desk associates do the same at every guest touchpoint
  • Perform hands-on front desk duties as needed while managing key operational responsibilities, including financial reporting, payroll processing, and associate scheduling
What You'll Bring
  • Prior hotel front office leadership or supervisory experience - preferred; experience at a branded hotel, upscale property, or premium hotel environment strongly preferred
  • A genuine passion for guest service and a positive, solutions-oriented attitude - you set the tone for your team and your guests on every shift
  • A proven commitment to developing and coaching hotel front desk associates - you create the environment your team needs to thrive, grow, and build long-term hospitality careers
  • Strong creative problem-solving skills with the ability to execute operational strategies and consistently deliver results in a fast-paced hotel front office environment
  • Familiarity with hotel property management systems (PMS) and front office operations software - experience with brand-specific systems a plus
Other information:
What You Can Look Forward To
  • Benefits - starting day 1
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Paid parental leave
  • DailyPay - get paid when you need it
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited employee referral bonuses
  • Advanced scheduling with easy shift swapping via our app
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

What White Lodging employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply