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Front Desk Assistant Jobs in Tennessee (NOW HIRING)

Fairlane Hotel

Front Desk Agent

Nashville, TN · On-site

$17 - $18/hr

Maintain knowledge of hotel features, amenities, and local attractions to assist guests with recommendations Front Desk Operations: * Manage reservations, cancellations, and modifications in the ...

Hotel Spero

FRONT DESK AGENT

Memphis, TN · On-site

$12.75 - $16/hr

Front Desk Supervisor, Front Desk Manager, Front Office Manager, Operations Manager, Assistant General Manager, General Manager, Area Vice President of Operations. Key duties and responsibilities ...

Commonwealth Hotels

Front Desk Agent

Knoxville, TN · On-site

$12.50 - $15.75/hr

... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ... What We Are Looking for in a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel ...

Holiday Inn Express

Front Desk Agent

Germantown, TN · On-site

$12.75 - $16.25/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Commonwealth Hotels

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ... What We Are Looking for in a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel ...

Crestline Hotels & Resorts

FRONT DESK AGENT

Memphis, TN · On-site

$12.75 - $16/hr

Front Desk Supervisor, Front Desk Manager, Front Office Manager, Operations Manager, Assistant General Manager, General Manager, Area Vice President of Operations. Key duties and responsibilities ...

IHG Hotels & Resorts

Pm Front Desk Supervisor

Knoxville, TN · On-site

$16.25 - $21/hr

... • Assist with check-ins, check-outs, reservations, guest requests, and problem resolution • ... Front Desk Manager with daily operations and team leadership • Monitor the lobby and front desk ...

Commonwealth Hotels

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ... What We Are Looking for in a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel ...

Crowne Plaza Knoxville

Pm Front Desk Supervisor

Knoxville, TN · On-site

$16.25 - $21/hr

... • Assist with check-ins, check-outs, reservations, guest requests, and problem resolution • ... Front Desk Manager with daily operations and team leadership • Monitor the lobby and front desk ...

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Front Desk Assistant information

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How much do front desk assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front desk assistant in Tennessee is $13.66, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $15.72 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Tennessee? The most popular types of Front Desk jobs in Tennessee are:
What are popular job titles related to Front Desk Assistant jobs in Tennessee? For Front Desk Assistant jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Tennessee look for? The top searched job categories for Front Desk Assistant jobs in Tennessee are:
What cities in Tennessee are hiring for Front Desk Assistant jobs? Cities in Tennessee with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Tennessee as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $28,412 per year, or $13.7 per hour.

Front Desk Assistant NashvilleCool Springs

Nashville Skin

Nashville, TN • On-site

Other

Medical, Dental, Vision

Re-posted 11 days ago

Job description

Job Overview:

Nashville Skin is seeking a Front Desk Assistant to work in our Nashville/Cool Springs locations. Find your dream job opportunity at Nashville Skin and be part of a team that focuses on the quality of care we provide to our patients. Upon completion of 30 days of employment, we offer a comprehensive benefits package including medical, dental, and vision insurance. We also offer product/procedure discounts and provide uniform reimbursement.

This position is for four days per week (Monday through Friday), 10 hours per day, in General Dermatology. Candidates must possess great time management and organizational skills and be motivated, committed, and dependable team players who can work in a fast-paced environment.

The primary job duties and responsibilities of the Front Desk Assistant are:

  • Provide great customer service to our patients.
  • Greet patients and all visitors in a professional and friendly manner.
  • Answer the phones promptly and courteously.
  • Transfer calls to other staff when necessary.
  • Comfort patients by anticipating patients’ anxiety and answering patients’ questions.
  • Optimizes patients’ satisfaction by completing the check-in and check-out process accurately.
  • Enter and update patient information correctly.
  • Enter a copy of insurance cards and ID at each visit.
  • During check-out on the day of services, obtain co-payments, cosmetic fees, and any additional charges or past-due balances and enter them correctly on the patient’s account record.
  • Manage patient’s medical appointments.
  • Make, cancel, and reschedule new and return appointments as needed.
  • Handle scheduling inquiries, or direct them to the proper person.
  • Protect patients’ rights by maintaining HIPAA confidentiality of personal and financial information.

Qualifications

  • High School Diploma, GED, or equivalent.
  • Strong customer service skills and good telephone etiquette.
  • High level of organizational skills, able to multitask.
  • Excellent communication skills, both verbal and written.
  • Proficient in the use of computer programs and office equipment.
  • Detail-oriented, willing to learn, and highly motivated self-starter with the ability to work independently and as a team.

** Nashville Skin is an Equal Opportunity Employer.**

**** Due to the high volume of incoming phone calls, we are unable to provide information about this position over the phone. Please, submit a resume and we will follow up with you via email.****

Apply