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Front Desk Manager Jobs in Tennessee (NOW HIRING)

Tara Investments

Front Desk Supervisor

Nashville, TN · On-site

$16.50 - $21.25/hr

Performs other duties as assigned, requested or deemed necessary by management. Qualifications and ... years' experience in hotel front desk. * Requires understanding of all hotel front office ...

Concord Hospitality

Front Desk

Knoxville, TN · On-site

$16/hr

... and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency ...

The Nash

Front Desk Agent

Nashville, TN · On-site

$13.75 - $17.50/hr

Front Desk Agent We are looking for highly organized candidates with excellent people skills for ... Coordinating with bell service and staff management * Being a source of information to guests on ...

Ascent Hospitality

Front Desk Supervisor

Chattanooga, TN · On-site

$15.50 - $20/hr

The Front Desk Supervisor is responsible for the supervision of front desk operations; assisting ... Works in conjunction with manager to deliver discipline/corrective action and make termination ...

Middle Tennessee Internal Med

Front Desk

Nashville, TN · On-site

$13.50 - $17.50/hr

Manage appointment scheduling and patient check-in/check-out processes. * Answer phone calls and ... Previous experience in a medical office or front desk role preferred. * Strong communication and ...

Middle Tennessee Internal Med

Front Desk

Nashville, TN · On-site

$13.50 - $17.50/hr

Manage appointment scheduling and patient check-in/check-out processes. * Answer phone calls and ... Previous experience in a medical office or front desk role preferred. * Strong communication and ...

8th & Demonbreun

Front Desk Supervisor

Nashville, TN · On-site

$16.50 - $21.25/hr

Act as Manager On Duty for the hotel, handle guest concerns, problem solving, disturbances, special ... Maintain all front desk related equipment and a par stock of supplies * Ensure work area and lobby ...

Middle Tennessee Internal Med

Front Desk

Nashville, TN · On-site

$13.50 - $17.50/hr

Manage appointment scheduling and patient check-in/check-out processes. Answer phone calls and ... Previous experience in a medical office or front desk role preferred. Strong communication and ...

Middle Tennessee Internal Med

Front Desk

Nashville, TN · On-site

$13.50 - $17.50/hr

Manage appointment scheduling and patient check-in/check-out processes. * Answer phone calls and ... Previous experience in a medical office or front desk role preferred. * Strong communication and ...

IVX Health

Front Desk Coordinator

Memphis, TN · On-site

$15.75 - $20.50/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk ...

IVX Health

Front Desk Coordinator

Cookeville, TN · On-site

$14 - $18/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk ...

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Front Desk Manager information

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How much do front desk manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for front desk manager in Tennessee is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Tennessee?

The most popular types of Front Desk jobs in Tennessee are:

What are popular job titles related to Front Desk Manager jobs in Tennessee?

For Front Desk Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Front Desk Manager jobs in Tennessee look for?

The top searched job categories for Front Desk Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Front Desk Manager jobs?

Cities in Tennessee with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Tennessee as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,302 per year, or $17.5 per hour.

Front Desk Supervisor

Nashville, TN • On-site

Tara Investments
Traveler Accommodation • 51 - 200 employees
Learn more about Tara Investmentsexternal

$16.50 - $21.25/hr

Other

Re-posted 13 days ago

Job description

Job Overview
Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Duties and Responsibilities
  • Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
  • Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Completes established check-in procedures for arriving guests and guest departures in order to close the guest account and make the room available for the next guest.
  • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
  • Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests.
  • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Maintains a friendly, cheerful and courteous demeanor at all times.
  • Performs other duties as assigned, requested or deemed necessary by management.
Qualifications and Requirements
High school education or equivalent experience.
1 or more full years' experience in hotel front desk.
  • Requires understanding of all hotel front office procedures.
  • Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
  • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
  • Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
  • Requires supervision/management skills.
  • Ability to communicate information and hotel services to management and guests.
  • Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.

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