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Desk Assistant Jobs in Rochester, MN (NOW HIRING)

Ledgestone Hospitality LLC

Front Desk

Rochester, MN

$15 - $19/hr

Carry out front desk responsibilities including, but not limited to; greeting guests, performing ... * Assist in training of new staff. * Participates in and supports a positive, enjoyable work ...

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All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Rochester, MN

Desk Assistant information

See Rochester, MN salary details

$10

$21

$33

How much do desk assistant jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for desk assistant in Rochester, MN is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.46 per hour, depending on experience, location, and employer.

How much is an office assistant's salary?

The salary for a desk assistant or office assistant typically ranges from $25,000 to $40,000 annually, depending on experience, location, and the specific employer. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages, often with additional benefits such as health insurance and paid time off.

Is being an EA a stressful job?

A desk assistant role typically involves managing administrative tasks, coordinating schedules, and handling communication, which can be demanding during busy periods. The level of stress depends on workload, environment, and organizational support, but strong organizational skills and time management can help mitigate stress levels.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by Desk Assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Desk Assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

Can I be a receptionist with no experience?

Yes, many receptionist positions, including desk assistant roles, do not require prior experience. Employers often provide on-the-job training and look for basic skills such as communication, organization, and a professional appearance. Having a high school diploma or equivalent is typically sufficient to start in this role.

What is the easiest desk job to get?

A desk assistant position is generally considered one of the easiest desk jobs to obtain, often requiring minimal experience and basic organizational or customer service skills. These roles typically involve administrative support, data entry, or greeting visitors, and may require familiarity with office software. They are suitable for entry-level job seekers and often have flexible schedules.

What are desk assistants?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Rochester, MN? The most popular types of Desk jobs in Rochester, MN are:
What are popular job titles related to Desk Assistant jobs in Rochester, MN? For Desk Assistant jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Rochester, MN look for? The top searched job categories for Desk Assistant jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Desk Assistant jobs? Cities near Rochester, MN with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Rochester, MN as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,071 per year, or $21.2 per hour.
Desk Operations Specialist - Multiple Departments Multiple Openings

Desk Operations Specialist - Multiple Departments Multiple Openings

Mayo Clinic

Rochester, MN • On-site

$21.55 - $30.22/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Mayo Clinic rating

7.9

Company rating: 7.9 out of 10

Based on 687 frontline employees who took The Breakroom Quiz

105th of 880 rated healthcare providers

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Responsibilities

Desk Operations Specialists (formerly known as Clinical Assistants) work with physicians and other health care professionals to anticipate and respond directly to patient needs and the requests of the health care team.

You will be responsible for coordinating the details of the patient's visit by:
    Serving as a direct contact and resource to the patient
    Preparing the patient for their appointment by performing check-in procedures and rooming for providers
    Collecting patient vitals and completing pre-examination record information
    Scheduling follow-up appointments
    Managing the flow of patient material
    Communicating scheduling delays or changes
    Assist with wayfinding
    Performing additional direct patient care duties as needed

Click to watch a short video to learn more about the opportunity to join Mayo Clinic as a Desk Operations Specialist https://www.youtube.com/watch?v=XGsJu0IPPRk

Position is 100% on-site. Desk Operations has various Desk Operations Specialist positions available in multiple locations, schedules and shifts are dependent upon position availability at any given time.  Applicants are not applying for a specific area.  Qualified applicants are pooled for consideration by any/all active hiring managers.

This posting is for applicants external to Mayo Clinic only. Internal candidates please search for Desk Operations Specialist in the internal Opportunity Marketplace.

Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.


Qualifications

Required Qualifications :
High school diploma/GED and minimum two years' customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician's office, appointment scheduler or retail/ service industry; OR Associate's Degree.

Additional Qualifications :
   Excellent communication and interpersonal skills
   Superior customer service skills
   Desire to work in team environment
   Computer skills including Windows-based applications and intranet/internet use with the ability to keyboard and navigate through multiple applications.
   Problem solving and decision-making skills
   Ability to multi-task and prioritize
   Adaptable to change

Individuals that have not completed a Medical Terminology course will be required to successfully complete a Medical Terminology course within six months of employment. Must be willing to adjust work schedules in response to department or clinical needs. Basic Life Support (BLS) may be required in some areas. Individuals may also need to complete additional coursework upon hire.

ADDITIONAL CONSIDERATIONS: Must be able to tolerate walking, standing, sitting for up to 8 hours. Must be able to occasionally push/pull 75 pounds. Must be able to occasionally lift 50 pounds without assistance, to help patients.


Exemption Status
Nonexempt
Compensation Detail
$21.55-$30.22 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday through Friday, rotating shifts between 6am-6pm.
Weekend Schedule
Some departments have evening, weekend, and holiday shifts.
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'.  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter
Brianna HannaQualifications:

Required Qualifications :
High school diploma/GED and minimum two years' customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician's office, appointment scheduler or retail/ service industry; OR Associate's Degree.

Additional Qualifications :
   Excellent communication and interpersonal skills
   Superior customer service skills
   Desire to work in team environment
   Computer skills including Windows-based applications and intranet/internet use with the ability to keyboard and navigate through multiple applications.
   Problem solving and decision-making skills
   Ability to multi-task and prioritize
   Adaptable to change

Individuals that have not completed a Medical Terminology course will be required to successfully complete a Medical Terminology course within six months of employment. Must be willing to adjust work schedules in response to department or clinical needs. Basic Life Support (BLS) may be required in some areas. Individuals may also need to complete additional coursework upon hire.

ADDITIONAL CONSIDERATIONS: Must be able to tolerate walking, standing, sitting for up to 8 hours. Must be able to occasionally push/pull 75 pounds. Must be able to occasionally lift 50 pounds without assistance, to help patients.

What Mayo Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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