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Part Time Service Desk Jobs in Rochester, MN (NOW HIRING)

ASM Global

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Security & Guest Services Manager FLSA STATUS : Part-Time, Non-Exempt Salary Range : $13.50 - 16.50 ... Desk. This role also involves upholding a positive public image for the Mayo Civic Center through ...

ASM Global

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Security & Guest Services Manager FLSA STATUS : Part-Time, Non-Exempt Salary Range : $13.50 - 16.50 ... Desk. This role also involves upholding a positive public image for the Mayo Civic Center through ...

U.S. Navy

MASTER-AT-ARMS

Rochester, MN · On-site

$17 - $21.75/hr

Provide protective service to high-ranking dignitaries and government officials * Conduct ... Though sometimes you may work behind a desk, you will often be out interacting with the community ...

Titan

Lobby Bartender

Rochester, MN · On-site

... service standards. • Collaborate with front desk and kitchen staff to ensure seamless guest ... weekends. • Flexible part-time schedule. • Hotel Discounts At Titan AMG, our mission is ...

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All JobsService Desk JobsPart Time Service Desk JobsPart Time Service Desk Jobs in Rochester, MN

Part Time Service Desk information

See Rochester, MN salary details

$8

$20

$38

How much do part time service desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for part time service desk in Rochester, MN is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $24.18 per hour, depending on experience, location, and employer.

What is a part time service desk?

Part time service desk jobs involve providing customer support and technical assistance to users, typically for IT systems, software, or general inquiries. Employees in these roles answer calls, respond to emails or chat requests, and help resolve issues ranging from password resets to troubleshooting hardware or software problems. Working part time means that the hours are fewer than a full-time position, offering flexibility for students, parents, or those with other commitments. These roles are common in a variety of industries, including technology, retail, and education.

What are the typical responsibilities and challenges faced by someone in a part time service desk role?

In a part-time service desk position, you’ll be responsible for assisting users with technical issues, logging service requests, and escalating complex problems to higher-level IT staff. A common challenge is managing multiple requests efficiently within limited working hours, which requires strong prioritization and communication skills. The role often involves working closely with other IT team members and end-users, and you may need to adapt quickly to changing priorities or procedures. This position provides valuable exposure to troubleshooting and IT support best practices, which can be a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as a part time service desk employee, and why are they important?

To thrive as a Part Time Service Desk employee, you need strong problem-solving abilities, basic IT knowledge, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Jira, as well as proficiency in remote support tools, is often required. Excellent communication, patience, and a customer-focused attitude help you resolve issues efficiently and build rapport with users. These skills and qualities are crucial for providing timely technical support and ensuring user satisfaction in a fast-paced environment.

What is the difference between Part Time Service Desk vs Part Time Help Desk?

AspectPart Time Service DeskPart Time Help Desk
CertificationsCompTIA A+, ITIL FoundationCompTIA A+, Network+
Work EnvironmentCorporate IT support, remote or on-siteEnd-user support, remote or on-site
Industry UsageCommon in large organizations and IT departmentsUsed across various industries for basic support
Search IntentPart Time Service Desk vs Part Time Help Desk

Part Time Service Desk roles typically involve more comprehensive IT support, including incident management and troubleshooting, often requiring certifications like ITIL. Help Desk positions focus on basic user support and issue resolution. Both roles serve similar environments but differ in scope and complexity.

What are popular job titles related to Part Time Service Desk jobs in Rochester, MN?

For Part Time Service Desk jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Part Time Service Desk jobs in Rochester, MN look for?

The top searched job categories for Part Time Service Desk jobs in Rochester, MN are:

Part Time Service Desk jobs near you
Infographic showing various Part Time Service Desk job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,858 per year, or $20.6 per hour.

Front Desk Agent - Kahler Grand Hotel

Kahler Hotels LLC

Rochester, MN • On-site

$17 - $18/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Overview

Kahler Grand Hotel, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success.

We are seeking a friendly and professional Front Desk Agent to join our team. We are hiring PT position.  The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out.

Responsibilities
  • Greet and welcome guests upon arrival and departure
  • Check guests in and out efficiently and accurately
  • Manage reservations via phone, email, and in-person
  • Handle guest inquiries, requests, and complaints promptly and professionally
  • Process payments and manage the cash drawer
  • Provide information about the hotel, available rooms, rates, and amenities
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
  • Maintain a neat and organized front desk area
  • Adhere to all hotel policies, procedures, and safety guidelines
Qualifications
  • High school diploma or equivalent
  • Previous experience in a customer service role, preferably in the hospitality industry
  • Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Professional appearance and demeanor
  • Ability to stand for extended periods

Benefits:

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off
  • Opportunities for career advancement and professional development

Compensation Range:

The compensation for this position is $17.00/hour to $18.00/hour based on qualifications and experience.

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 
Employment Type: PART_TIME

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