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Hotel Receptionist Jobs in Rochester, MN (NOW HIRING)

Receptionist

Rochester, MN

$15.50 - $20.25/hr

As a receptionist, you'll be the first point of contact for customers and a key support for stylists and salon management throughout the day. If you enjoy helping people, staying organized, and ...

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

Joining H&R Block 1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

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Hotel Receptionist information

See Rochester, MN salary details

$9

$12

$19

How much do hotel receptionist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for hotel receptionist in Rochester, MN is $12.46, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $13.03 per hour, depending on experience, location, and employer.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

How much do hotel receptionists pay?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many receptionists work part-time or full-time shifts and may receive benefits such as tips or employee discounts.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent. Strong communication, customer service skills, and basic computer proficiency are important, and some employers may prefer previous experience in hospitality or related fields. Certifications in first aid or hospitality management can be advantageous but are not always required.

What are the most commonly searched types of Hotel Receptionist jobs in Rochester, MN?

The most popular types of Hotel Receptionist jobs in Rochester, MN are:

What are popular job titles related to Hotel Receptionist jobs in Rochester, MN?

For Hotel Receptionist jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Hotel Receptionist jobs in Rochester, MN look for?

The top searched job categories for Hotel Receptionist jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Hotel Receptionist jobs?

Cities near Rochester, MN with the most Hotel Receptionist job openings:

Infographic showing various Hotel Receptionist job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $25,909 per year, or $12.5 per hour.

$15.50 - $20.25/hr

Full-time

Medical, PTO

Re-posted 22 days ago


Great Clips rating

5.7

Company rating: 5.7 out of 10

Based on 506 frontline employees who took The Breakroom Quiz

18th of 42 rated hair and beauty


Job description


Join a locally owned Great Clips salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you'll be the first point of contact for customers and a key support for stylists and salon management throughout the day.

If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit.

!
Are you a cosmetology, barbering or hair technician student looking for a great opportunity to advance your skills while earning money? We're hiring receptionists to join our energetic salons!
: Gain invaluable experience and insights.
: Work around your school schedule.
: Get your foot in the door early and build a strong foundation for your career.

Why you'll love it here

Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer-focused role:

  • Great, reliable hourly wage
  • Flexible scheduling with dependable retail hours
  • A team environment where salon staff help each other succeed
  • The opportunity to create positive connections with customers and teammates while supporting essential salon operations
  • Clear processes and training for front-desk responsibilities
  • Experience working in a professional salon setting
  • Opportunities to grow into other roles within the salon, if desired
  • Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a receptionist, you'll need:

  • A friendly, professional approach to customer service
  • Strong communication and interpersonal skills
  • The ability to stay organized and manage multiple tasks
  • Reliability and a positive attitude
  • Comfort using basic technology and learning new systems
  • A team-first mindset and willingness to support salon operations

No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ
  • Q: Is this a customer-facing position?
    A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.
  • Q: Will I be expected to stand during my shift as a receptionist?
    A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.
  • Q: Do I need salon experience to apply?
    A: No. Prior salon experience isn't required. Training is provided, and customer service skills are most important.
  • Q: What kind of training is provided for Receptionists?
    A: Receptionists receive training on salon systems, customer service, and daily operations.
  • Q: Are there opportunities to grow from Receptionist into other roles?
    A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: UNAVAILABLE

What Great Clips employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Great Clips logo

About Great Clips

Sourced by ZipRecruiter

Great Clips, Inc. was established in Minneapolis, Minnesota by founders David Rubenzer and Steve Lemmon in 1982, a time when most people received haircuts in one of three ways: in full-service hair salons, from barbershops or at home. As a stylist and businessman, David could see that the industry was changing. Customers were looking for a hair salon service that could fit their busy lifestyles and desire for value. To be part of that change – rather than find themselves competing with it – David and Steve developed the then-radical concept of a walk-in haircare salon with weekend and evening hours, offering customers a select list of services, and providing benefits for stylists. After the founders opened several successful hair salons, Ray Barton joined David and Steve as an owner in March 1983. With Ray's help and expertise in franchising, the trio set about growing the Great Clips hair salon brand. That success continues through today.

Industry

Personal services

Company size

201 - 500 Employees

Headquarters location

Minneapolis, MN, US