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Hotel Receptionist Jobs in Rochester, MN (NOW HIRING)

O2B Early Education

Front Desk Receptionist

Rochester, MN

$15.25 - $19.50/hr

O2B Kids is a part of O2B Early Education which began in Gainesville, FL in 1998 and has grown widely throughout Florida, Georgia, Minnesota, Missouri, and Alabama with MANY locations on the horizon ...

O2B Early Education

Front Desk Receptionist

Rochester, MN · On-site

$15.25 - $19.50/hr

O2B Kids is a part of O2B Early Education which began in Gainesville, FL in 1998 and has grown widely throughout Florida, Georgia, Minnesota, Missouri, and Alabama with MANY locations on the horizon ...

O2B Early Education

Front Desk Receptionist

Rochester, MN · On-site

$15.25 - $19.50/hr

O2B Kids is a part of O2B Early Education which began in Gainesville, FL in 1998 and has grown widely throughout Florida, Georgia, Minnesota, Missouri, and Alabama with MANY locations on the horizon ...

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All JobsHotel Receptionist JobsHotel Receptionist Jobs in Rochester, MN

Hotel Receptionist information

See Rochester, MN salary details

$10

$13

$21

How much do hotel receptionist jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for hotel receptionist in Rochester, MN is $13.81, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $14.42 per hour, depending on experience, location, and employer.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent, strong communication and customer service skills, and proficiency in computer systems and reservation software. Some positions may require previous experience in hospitality or administrative roles, and bilingual abilities can be an advantage.

What does a hotel receptionist do in a hotel?

A hotel receptionist is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services. They often use computer booking systems and need good communication and customer service skills to ensure a positive guest experience.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.
More about Hotel Receptionist jobs
What are the most commonly searched types of Hotel Receptionist jobs in Rochester, MN? The most popular types of Hotel Receptionist jobs in Rochester, MN are:
What are popular job titles related to Hotel Receptionist jobs in Rochester, MN? For Hotel Receptionist jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Hotel Receptionist jobs in Rochester, MN look for? The top searched job categories for Hotel Receptionist jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Hotel Receptionist jobs? Cities near Rochester, MN with the most Hotel Receptionist job openings:
Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in Rochester, MN as of July 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $28,718 per year, or $13.8 per hour.

Front Desk Receptionist

Mercedes-Benz of Rochester

Rochester, MN

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Receptionist. This is an exciting opportunity in a growing, fast-paced industry.

Located at Napleton's Mercedes-Benz of Rochester the Receptionist is critical to out customer’s experience. The Receptionist is responsible for handling customer transactions, calculating bills, and processing payments. The ideal candidate must be accurate and customer-focused

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Pay between $18-$20 per hour
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Calculate the customer’s bill using the dealership’s computer system
  • Receive cash, checks and credit card payments from customers
  • Make change accurately and issue receipts to customers
  • Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Able to work a flexible work schedule, including some weekends and holidays

Job Requirements:

  • High School Diploma or equivalent
  • Cashier experience, automotive dealership experience is a plus
  • Ability to read and comprehend instructions and information
  • Excellent communication skills
  • Professional appearance.
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

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