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Hotel Receptionist Jobs in Rochester, MN (NOW HIRING)

Titan Corporation

Evening Guest Service Agent

Rochester, MN · On-site

$15.25 - $19.25/hr

Uphold the hotel's high standards of service and professionalism at all times, ensuring guest comfort is a priority. * Facilitate guest reservations for dining and transportation, ensuring all ...

Titan

Evening Guest Service Agent

Rochester, MN · On-site

$16 - $20.25/hr

Uphold the hotel's high standards of service and professionalism at all times, ensuring guest comfort is a priority. * Facilitate guest reservations for dining and transportation, ensuring all ...

Ledgestone Hospitality LLC

Front Desk

Rochester, MN

$15 - $19/hr

Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before ...

ATC Hotel Management LLC

Guest Service Agent

Rochester, MN

$16 - $20.25/hr

* Greet guests with warmth and professionalism, ensuring smooth check-in and check-out experiences. * Serve as a central resource for guest requests, offering local insights, dining recommendations ...

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All JobsHotel Receptionist JobsHotel Receptionist Jobs in Rochester, MN

Hotel Receptionist information

See Rochester, MN salary details

$10

$13

$21

How much do hotel receptionist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hotel receptionist in Rochester, MN is $13.81, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $14.42 per hour, depending on experience, location, and employer.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent, strong communication and customer service skills, and proficiency in computer systems and reservation software. Some positions may require previous experience in hospitality or administrative roles, and bilingual abilities can be an advantage.

What does a hotel receptionist do in a hotel?

A hotel receptionist is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services. They often use computer booking systems and need good communication and customer service skills to ensure a positive guest experience.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.
More about Hotel Receptionist jobs
What are the most commonly searched types of Hotel Receptionist jobs in Rochester, MN? The most popular types of Hotel Receptionist jobs in Rochester, MN are:
What are popular job titles related to Hotel Receptionist jobs in Rochester, MN? For Hotel Receptionist jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Hotel Receptionist jobs in Rochester, MN look for? The top searched job categories for Hotel Receptionist jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Hotel Receptionist jobs? Cities near Rochester, MN with the most Hotel Receptionist job openings:
Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $28,718 per year, or $13.8 per hour.

Front Desk Associate

Staybridge/EVEN Rochester

Rochester, MN

$16 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Staybridge Suites / EVEN Hotel – Mayo Clinic Area | Rochester, MN

Are you passionate about customer service and creating a welcoming guest experience? Join the team at Staybridge Suites / EVEN Hotel – Mayo Clinic Area as a Full-Time Front Desk Associate! We're looking for a friendly, dependable professional to deliver exceptional hospitality across both day and evening shifts.

Position Details

  • Schedule: Combination of day and evening shifts (7:00 AM – 3:00 PM & 3:00 PM – 11:00 PM)
  • Must be available to work weekends
  • Status: Full-Time
  • Pay: $16–$17 per hour

Why Join Our Team?

  • Competitive hourly pay
  • Complimentary coffee during shifts
  • Supportive, team-oriented work environment
  • Growth opportunities within a respected hotel brand
  • Flexible scheduling

Key Responsibilities

  • Greet guests and provide a warm, professional first impression
  • Manage guest check-ins and check-outs efficiently
  • Answer phone calls and assist with reservations
  • Provide information about hotel amenities, local dining, and attractions
  • Resolve guest concerns promptly and professionally
  • Maintain a clean, organized front desk area

Qualifications

  • Previous customer service or hotel front desk experience preferred
  • OPERA PMS experience required
  • Strong communication and problem-solving skills
  • Friendly, positive, and professional demeanor
  • Reliable, organized, and self-motivated
  • Ability to stand for extended periods (up to 8 hours)
  • Valid driver's license with a clean driving record (required)
  • Willing and able to work weekends

Benefits & Perks

  • Health, dental, and vision insurance options
  • Paid vacation time
  • 401(k) with up to 4% company match
  • Welcoming, team-focused workplace culture

About Us

Staybridge Suites / EVEN Hotel – Mayo Clinic Area is conveniently located across from St. Mary's Hospital in Rochester, MN. We pride ourselves on providing a comfortable, home-like experience for our guests, paired with exceptional service. Our team is energetic, caring, and committed to hospitality excellence.

Apply Today

If you're a people-focused professional who enjoys creating positive guest experiences, we want to hear from you! Apply now and start your hospitality career with a team that values you.

Apply