ZipRecruiter

Log In

1

Hotel Reception Front Desk Jobs in Rochester, MN

Ledgestone Hospitality LLC

Front Desk

Rochester, MN

$15 - $19/hr

Primary responsibilities include: registering guests making and modifying reservations hotel ... Carry out front desk responsibilities including, but not limited to; greeting guests, performing ...

CLD ROCHESTER MN LLC

Greeter

Rochester, MN · On-site

$16/hr

Front Desk Reception/Greeter Status: Full-Time - Non- Exempt Hourly Professional Report to: Dental Operations Manager (DOM) Supervisor: Assistant Patient Support Team Manager (APSTM) Job Overview As ...

next page

Showing results 1-20

All JobsHotel Reception Front Desk JobsHotel Reception Front Desk Jobs in Rochester, MN

Hotel Reception Front Desk information

See Rochester, MN salary details

$10

$16

$22

How much do hotel reception front desk jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for hotel reception front desk in Rochester, MN is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
What are popular job titles related to Hotel Reception Front Desk jobs in Rochester, MN? For Hotel Reception Front Desk jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Hotel Reception Front Desk jobs in Rochester, MN look for? The top searched job categories for Hotel Reception Front Desk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Hotel Reception Front Desk jobs? Cities near Rochester, MN with the most Hotel Reception Front Desk job openings:
Hotel Reception Front Desk jobs near you

Front Desk Supervisor - Kahler Grand Hotel

Kahler Hotels LLC

Rochester, MN • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Overview

The Kahler Grand Hotel, part of the renowned Kahler Hospitality Group, is located in the heart of Rochester, MN, offering guests a welcoming and comfortable stay with top-notch service. We pride ourselves on providing a warm and inviting atmosphere, ensuring each guest experiences exceptional hospitality.

Job Summary:We are seeking a dynamic and motivated Front Desk Supervisor to join our team. The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk primarily evenings and weekends, ensuring that all guest services are delivered with the highest level of professionalism and efficiency. This role requires a leader with strong organizational skills, excellent customer service abilities, and a passion for creating memorable guest experiences.

Responsibilities
  • Supervise and support front desk staff, ensuring they provide excellent service to all guests.
  • Manage the daily operations of the front desk, including check-in, check-out, and reservations.
  • Handle guest inquiries, complaints, and requests in a prompt and courteous manner.
  • Train, mentor, and coach front desk associates to maintain high standards of customer service.
  • Monitor and manage room inventory, ensuring maximum occupancy and revenue optimization.
  • Ensure compliance with hotel policies, procedures, and safety standards.
  • Assist with scheduling, payroll, and other administrative duties as needed.
  • Collaborate with other departments to ensure a seamless guest experience.
Qualifications
  • Previous experience in a supervisory role within a hotel or similar environment.
  • Strong leadership and communication skills.
  • Excellent customer service and problem-solving abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficient in hotel management software (PMS) and Microsoft Office Suite.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred.

Compensation Range:

The compensation for this position is $19.00/hour to $21.00/hour based on qualifications and experience.

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 
Employment Type: FULL_TIME

Apply