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Hotel Reception Front Desk Jobs in Rochester, MN

Ledgestone Hospitality LLC

Front Desk

Rochester, MN

$15 - $19/hr

Primary responsibilities include: registering guests making and modifying reservations hotel ... Carry out front desk responsibilities including, but not limited to; greeting guests, performing ...

Titan

Assistant Front Office Manager

Rochester, MN · On-site

Previous hotel Front Desk or guest-service experience required. * Previous supervisory or leadership experience preferred. * Hilton and OnQ experience preferred. * Experience resolving guest-service ...

CLD ROCHESTER MN LLC

Greeter

Rochester, MN · On-site

$16/hr

Front Desk Reception/Greeter Status: Full-Time - Non- Exempt Hourly Professional Report to: Dental Operations Manager (DOM) Supervisor: Assistant Patient Support Team Manager (APSTM) Job Overview As ...

Hanger, Inc.

Patient Access Coordinator

Rochester, MN · On-site

$21 - $24/hr

The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. Your Impact * Patient Reception: Greet and assist patients upon ...

Hanger, Inc.

Patient Access Coordinator

Rochester, MN

$21 - $24/hr

The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. * Patient Reception: Greet and assist patients upon arrival ...

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How much do hotel reception front desk jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for hotel reception front desk in Rochester, MN is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
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Hotel Reception Front Desk jobs near you

Front Desk Agent - Kahler Grand Hotel

Kahler Hotels LLC

Rochester, MN • On-site

$17 - $18/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Overview

Kahler Grand Hotel, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success.

We are seeking a friendly and professional Front Desk Agent to join our team. We are hiring full time and part time positions.  The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out.

Responsibilities
  • Greet and welcome guests upon arrival and departure
  • Check guests in and out efficiently and accurately
  • Manage reservations via phone, email, and in-person
  • Handle guest inquiries, requests, and complaints promptly and professionally
  • Process payments and manage the cash drawer
  • Provide information about the hotel, available rooms, rates, and amenities
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
  • Maintain a neat and organized front desk area
  • Adhere to all hotel policies, procedures, and safety guidelines
Qualifications
  • High school diploma or equivalent
  • Previous experience in a customer service role, preferably in the hospitality industry
  • Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Professional appearance and demeanor
  • Ability to stand for extended periods

Benefits:

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off
  • Opportunities for career advancement and professional development

Compensation Range:

The compensation for this position is $17.00/hour to $18.00/hour based on qualifications and experience.

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 
Employment Type: PART_TIME

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