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Hotel Reception Front Desk Jobs in Rochester, MN

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Hotel Reception Front Desk information

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$10

$16

$22

How much do hotel reception front desk jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for hotel reception front desk in Rochester, MN is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many roles require strong customer service skills and familiarity with reservation systems. Salaries can vary based on the hotel's star rating and geographic region.

What do hotel front desk receptionists do?

Hotel front desk receptionists are responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and handling guest requests. They use computer systems to manage bookings and often need good communication and customer service skills. The role typically requires attention to detail and the ability to work flexible hours, including evenings and weekends.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries such as healthcare or legal services, where salaries can exceed $50,000 annually. Senior or specialized receptionists with additional skills, certifications, or management responsibilities tend to earn higher wages.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.

How to become a front desk receptionist at a hotel?

To become a hotel front desk receptionist, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or administrative roles can be beneficial, and familiarity with hotel management software is often preferred. Some positions may require basic math skills and the ability to work flexible hours, including nights and weekends.
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What cities near Rochester, MN are hiring for Hotel Reception Front Desk jobs? Cities near Rochester, MN with the most Hotel Reception Front Desk job openings:
Hotel Reception Front Desk jobs near you

Front Desk Supervisor - Kahler Grand Hotel

Kahler Hotels LLC

Rochester, MN • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Overview

The Kahler Grand Hotel, part of the renowned Kahler Hospitality Group, is located in the heart of Rochester, MN, offering guests a welcoming and comfortable stay with top-notch service. We pride ourselves on providing a warm and inviting atmosphere, ensuring each guest experiences exceptional hospitality.

Job Summary:We are seeking a dynamic and motivated Front Desk Supervisor to join our team. The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk primarily evenings and weekends, ensuring that all guest services are delivered with the highest level of professionalism and efficiency. This role requires a leader with strong organizational skills, excellent customer service abilities, and a passion for creating memorable guest experiences.

Responsibilities
  • Supervise and support front desk staff, ensuring they provide excellent service to all guests.
  • Manage the daily operations of the front desk, including check-in, check-out, and reservations.
  • Handle guest inquiries, complaints, and requests in a prompt and courteous manner.
  • Train, mentor, and coach front desk associates to maintain high standards of customer service.
  • Monitor and manage room inventory, ensuring maximum occupancy and revenue optimization.
  • Ensure compliance with hotel policies, procedures, and safety standards.
  • Assist with scheduling, payroll, and other administrative duties as needed.
  • Collaborate with other departments to ensure a seamless guest experience.
Qualifications
  • Previous experience in a supervisory role within a hotel or similar environment.
  • Strong leadership and communication skills.
  • Excellent customer service and problem-solving abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficient in hotel management software (PMS) and Microsoft Office Suite.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred.

Compensation Range:

The compensation for this position is $19.00/hour to $21.00/hour based on qualifications and experience.

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 
Employment Type: FULL_TIME

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