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Hotel Reception Front Desk Jobs in Rochester, MN

CLD ROCHESTER MN LLC

Insurance Verifier

Rochester, MN · On-site

Proactively assists Patient Care Coordinators and Front Desk Reception. Maintain patient confidentiality. Requirements: Qualifications 1 year of customer service experience. Must be able to handle a ...

ATC Hotel Management LLC

Lobby Bartender

Rochester, MN · On-site

... front desk and kitchen staff to ensure seamless guest service. · Restock bar inventory and ... · Hotel Discounts At Titan AMG, our mission is transforming spaces into safe & welcoming places ...

ATC Hotel Management LLC

Guest Service Agent

Rochester, MN · On-site

$15.25 - $19.25/hr

Keep lobby and front desk areas clean, welcoming, and fully stocked with relevant materials. * Partner with all departments to create seamless guest experience. * Promote wellness--for yourself, our ...

Ledgestone Hospitality LLC

Night Auditor

Rochester, MN · On-site

$16 - $21.25/hr

Carry out front desk responsibilities including, but not limited to; greeting guests, performing ... Understands hotel policies relating to cancelation, extended stay, room types and rates, late check ...

BioLabs

Operations Lead

Rochester, MN · On-site

$55K - $75K/yr

Manage front desk reception and serve as the primary contact for members and visitors * Maintain accurate site databases, contact directories, and mailing lists * Develop and manage site ...

BioLabs

Operations Lead

Rochester, MN · On-site

Manage front desk reception and serve as the primary contact for members and visitors * Maintain accurate site databases, contact directories, and mailing lists * Develop and manage site ...

BioLabs

Operations Lead

Rochester, MN · On-site

Manage front desk reception and serve as the primary contact for members and visitors * Maintain accurate site databases, contact directories, and mailing lists * Develop and manage site ...

Titan

Lobby Bartender

Rochester, MN · On-site

... front desk and kitchen staff to ensure seamless guest service. • Restock bar inventory and ... schedule. • Hotel Discounts At Titan AMG, our mission is transforming spaces into safe ...

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Hotel Reception Front Desk information

See Rochester, MN salary details

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How much do hotel reception front desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for hotel reception front desk in Rochester, MN is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.80 per hour, depending on experience, location, and employer.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

What are popular job titles related to Hotel Reception Front Desk jobs in Rochester, MN?

For Hotel Reception Front Desk jobs in Rochester, MN, the most frequently searched job titles are:

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The top searched job categories for Hotel Reception Front Desk jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Hotel Reception Front Desk jobs?

Cities near Rochester, MN with the most Hotel Reception Front Desk job openings:

Hotel Reception Front Desk jobs near you

Night Auditor - Kahler Inn & Suites

Kahler Hotels LLC

Rochester, MN • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Overview
Hiring Full time & Part Time overnight shifts. Balance room work daily. Post and balance charge and send settlements in a timely and efficient manner. Maintain files and reset the systems for the next day operations.
Responsibilities
  • Prepare daily Restaurant Revenue Report data by auditing tapes/journals
  • Run audit reports/journals from all computer profit centers and outlets
  • Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
  • Enter data into computer for revenue/expenses/allowances to generate daily reports
  • Balance all revenue and settlement accounts nightly
  • Maintain files and reset the system for next day operations.
  • Ensure all reports and back-up vouchers are complete and filed properly
  • Perform Front Office Agent duties as needed.

Supportive Functions
  • Review and correct discrepancies in the Front Desk System

  • Coordinate with Front Office and restaurants/bars closing of file maintenance and reset system totals for next day operation.

  • Performs other duties as assigned by Supervisor

Qualifications
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
  • Must have knowledge of accounting operations.
  • Strong computer skills.
  • Must be able to operate standard office equipment
  • Must be able to effectively deal with guest and employee concerns in a friendly and positive manner.
  • Strong verbal and written communication skills.

EDUCATION AND EXPERIENCE REQUIRED:
  • High School Diploma or GED required

  • One year experience in a similar size operation required
  • Hotel experience preferred

PHYSICAL DEMANDS:
Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
Physical Demands:
Description:
Frequency:
Comments:
Lifting
Occasionally
0
Bending
Occasionally
0
Twisting
Occasionally
0
Push/Pull
Occasionally
0
Sitting
Frequently
0
Standing
Occasionally
0
Walking
Frequently
0
Other
Occasionally
0
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Office environment is typical.

Low to moderate noise is expected.
Compensation Range:
The compensation for this position is $18.00 - $20.00/hour based on qualifications and experience.
What we offer:
  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants

Apply