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Hotel Reception Front Desk Jobs in Rochester, MN

Hanger, Inc.

Patient Access Coordinator

Rochester, MN · On-site

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. Your Impact * Patient Reception: Greet and assist patients upon ...

ATC Hotel Management LLC

Bell Attendant

Rochester, MN

$14 - $18.75/hr

Support hotel security efforts and maintain a safe environment. * Coordinate with internal departments to meet guest needs. * Provide occasional coverage at the phone or front desk. * Always deliver ...

ATC Hotel Management LLC

Driver

Rochester, MN

Communicate effectively with the front desk and management to coordinate transportation needs. * Adhere to all traffic laws, hotel policies, and safety regulations. * Exhibit a professional demeanor ...

Titan

Bell Attendant

Rochester, MN · On-site

$14 - $18.75/hr

Support hotel security efforts and maintain a safe environment. * Coordinate with internal departments to meet guest needs. * Provide occasional coverage at the phone or front desk. * Always deliver ...

CLD ROCHESTER MN LLC

Insurance Verifier

Rochester, MN · On-site

Proactively assists Patient Care Coordinators and Front Desk Reception. Maintain patient confidentiality. Requirements: Qualifications 1 year of customer service experience. Must be able to handle a ...

Titan

Driver

Rochester, MN · On-site

Communicate effectively with the front desk and management to coordinate transportation needs. * Adhere to all traffic laws, hotel policies, and safety regulations. * Exhibit a professional demeanor ...

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All JobsHotel Reception Front Desk JobsHotel Reception Front Desk Jobs in Rochester, MN

Hotel Reception Front Desk information

See Rochester, MN salary details

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How much do hotel reception front desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for hotel reception front desk in Rochester, MN is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.

What are popular job titles related to Hotel Reception Front Desk jobs in Rochester, MN?

For Hotel Reception Front Desk jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Hotel Reception Front Desk jobs in Rochester, MN look for?

The top searched job categories for Hotel Reception Front Desk jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Hotel Reception Front Desk jobs?

Cities near Rochester, MN with the most Hotel Reception Front Desk job openings:

Hotel Reception Front Desk jobs near you

Hotel Maintenance Technician

Staybridge/EVEN Rochester

Rochester, MN • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

At Staybridge Suites, great hospitality goes beyond the front desk. Every comfortable room, working appliance, and well-maintained space starts with an outstanding maintenance team.
If you enjoy solving problems, working with your hands, and taking pride in keeping a property looking its best, we'd love to meet you. Whether you're responding to a guest request or completing preventative maintenance, your work plays a vital role in creating an exceptional stay for every guest.
What's in it for you- Compensation & Benefits
  • Competitive Pay - $17 - 20 hourly.
    • The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
  • 401(k) with a dollar-for-dollar company match up to 4%
  • Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:
  • Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
    • Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
  • Personal Time Off (PTO) and Vacation benefits

Schedule
We're currently hiring for three Maintenance Technician schedule options:
Full-Time
  • Friday - Tuesday | 9:00 AM - 5:00 PM (includes weekends)

Part-Time Evening
  • Sunday - Thursday | 5:00 PM - 10:00 PM

Part-Time Weekend Evenings
  • Friday, Saturday & Sunday | 5:00 PM - 11:00 PM

What You'll Do
  • Perform routine preventative maintenance throughout the hotel
  • Troubleshoot and repair electrical, plumbing, HVAC, mechanical, and general building issues
  • Complete guest maintenance requests quickly and professionally
  • Repair and maintain hotel equipment, fixtures, furniture, and appliances
  • Identify maintenance concerns before they become larger issues
  • Maintain clean, safe, and attractive indoor and outdoor spaces
  • Document completed work and maintenance activities
  • Assist with room inspections and property upkeep
  • Work safely while using hand and power tools
  • Support other departments as needed to ensure an outstanding guest experience

What We're Looking For
  • Experience in hotel, apartment, commercial, or general building maintenance preferred
  • Basic knowledge of electrical, plumbing, HVAC, and general mechanical repairs
  • Strong troubleshooting and problem-solving skills
  • Comfortable using maintenance software and basic computer applications
  • Self-motivated with the ability to work independently
  • Friendly, professional, and guest-focused attitude
  • Strong organizational and time management skills
  • Able to prioritize multiple maintenance requests in a fast-paced environment
  • Reliable, detail-oriented, and committed to preventative maintenance
  • Able to safely lift, carry, push, and pull maintenance equipment and supplies
  • Valid driver's license with a clean driving record preferred
  • Bilingual candidates are encouraged to apply

More Than Maintenance
We're looking for someone who enjoys interacting with guests just as much as they enjoy fixing things. Technical skills are important-but hospitality is what truly sets our team apart.
You'll be someone who:
  • Takes pride in a job well done
  • Enjoys helping people
  • Notices the small details others miss
  • Responds calmly and professionally to unexpected maintenance issues
  • Works well both independently and as part of a team

About Staybridge Suites - Mayo Clinic Area
Our guests count on us to provide a welcoming home away from home. Conveniently located across from Mayo Clinic's St. Mary's Hospital, Staybridge Suites offers spacious accommodations and exceptional service for travelers visiting Rochester.
We're proud of our family-oriented culture and believe that great team members create great guest experiences. When you join our team, you'll become part of a workplace where your contributions are valued and your work truly makes a difference every day.
Apply today through our quick, mobile-friendly application and join the Staybridge Suites team!

Apply