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Part Time Service Desk Jobs in Rochester, MN (NOW HIRING)

MASTER-AT-ARMS

Rochester, MN · On-site

$17 - $21.75/hr

Provide protective service to high-ranking dignitaries and government officials * Conduct ... Though sometimes you may work behind a desk, you will often be out interacting with the community ...

... service standards. • Collaborate with front desk and kitchen staff to ensure seamless guest ... weekends. • Flexible part-time schedule. • Hotel Discounts At Titan AMG, our mission is ...

... to be of service to others. Joining this specific Pizza Ranch team makes you part of the Iron ... Joy-filled * Humbly Confident Part-time benefits include: * Pay on demand option * Tip share ...

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Part Time Service Desk information

See Rochester, MN salary details

$8

$20

$38

How much do part time service desk jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for part time service desk in Rochester, MN is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $24.18 per hour, depending on experience, location, and employer.

What is the difference between Part Time Service Desk vs Part Time Help Desk?

AspectPart Time Service DeskPart Time Help Desk
CertificationsCompTIA A+, ITIL FoundationCompTIA A+, Network+
Work EnvironmentCorporate IT support, remote or on-siteEnd-user support, remote or on-site
Industry UsageCommon in large organizations and IT departmentsUsed across various industries for basic support
Search IntentPart Time Service Desk vs Part Time Help Desk

Part Time Service Desk roles typically involve more comprehensive IT support, including incident management and troubleshooting, often requiring certifications like ITIL. Help Desk positions focus on basic user support and issue resolution. Both roles serve similar environments but differ in scope and complexity.

What are part time service desk jobs?

Part time service desk jobs involve providing customer support and technical assistance to users, typically for IT systems, software, or general inquiries. Employees in these roles answer calls, respond to emails or chat requests, and help resolve issues ranging from password resets to troubleshooting hardware or software problems. Working part time means that the hours are fewer than a full-time position, offering flexibility for students, parents, or those with other commitments. These roles are common in a variety of industries, including technology, retail, and education.

What are the typical responsibilities and challenges faced by someone in a part-time service desk role?

In a part-time service desk position, you’ll be responsible for assisting users with technical issues, logging service requests, and escalating complex problems to higher-level IT staff. A common challenge is managing multiple requests efficiently within limited working hours, which requires strong prioritization and communication skills. The role often involves working closely with other IT team members and end-users, and you may need to adapt quickly to changing priorities or procedures. This position provides valuable exposure to troubleshooting and IT support best practices, which can be a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as a Part Time Service Desk employee, and why are they important?

To thrive as a Part Time Service Desk employee, you need strong problem-solving abilities, basic IT knowledge, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Jira, as well as proficiency in remote support tools, is often required. Excellent communication, patience, and a customer-focused attitude help you resolve issues efficiently and build rapport with users. These skills and qualities are crucial for providing timely technical support and ensuring user satisfaction in a fast-paced environment.
What are popular job titles related to Part Time Service Desk jobs in Rochester, MN? For Part Time Service Desk jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Part Time Service Desk jobs in Rochester, MN look for? The top searched job categories for Part Time Service Desk jobs in Rochester, MN are:
Infographic showing various Part Time Service Desk job openings in Rochester, MN as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 32% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,858 per year, or $20.6 per hour.

Overnight Operations Supervisor - Marriott

Kahler Hotels LLC

Rochester, MN • On-site

$18/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Overview

Supervise overnight Front Desk to maintain established operational standards and maximize guest service and profit for the hotel.  Assist in working with & training new overnight employees.  Make sure the overnight is staffed properly at each hotel.

Responsibilities

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

  • Help make find and maintain staffing levels at all properties
  • Train, cross-train, and re-train (when necessary) overnight desk/auditors.
  • Help Motivate and Empower all overnight staff
  • Cover shifts when needed
  • Make schedules for the security team
  • Make any corrections and adjustments that need to be done prior to the desk day
  • Maintain that all files and resets on the systems are updated for the next day's operations-and the dates are changed
  • Make sure audit reports are getting run and distributed to the correct people,
  • Assist Security with any guest issues or disturbances that may arise
  • Ensure all security functions are being done ~~ doors locked, express check outs, hallway checks, noise complaints
  • Any other duties the Front Office Manager or Finance assigns

 

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWDLEGE REQUIRED

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.

  • Ability to communicate in English. 
  • Ability to achieve positive guest relations and maximize guest satisfaction. 
  • Ability to guide, coach & hold staff accountable in a positive manner 
  • Ability to enforce all company rules and SOPs.
  • Strong computer skills & have a core business sense

 

Qualifications

EDUCATION AND EXPERIENCE REQUIRED:

  • High School education or equivalent experience preferred
  • Hotel Experience/Customer service
  • Supervisor experience preferred
  • Security experience recommended
  • Valid Driver's License required

Compensation Range:

The compensation for this position is $18.00/hour based on qualifications and experience.

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 
Employment Type: PART_TIME