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Part Time Service Desk Jobs in Rochester, MN (NOW HIRING)

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Part Time Service Desk information

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$8

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$38

How much do part time service desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for part time service desk in Rochester, MN is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $24.18 per hour, depending on experience, location, and employer.

What is a part time service desk?

Part time service desk jobs involve providing customer support and technical assistance to users, typically for IT systems, software, or general inquiries. Employees in these roles answer calls, respond to emails or chat requests, and help resolve issues ranging from password resets to troubleshooting hardware or software problems. Working part time means that the hours are fewer than a full-time position, offering flexibility for students, parents, or those with other commitments. These roles are common in a variety of industries, including technology, retail, and education.

What are the typical responsibilities and challenges faced by someone in a part time service desk role?

In a part-time service desk position, you’ll be responsible for assisting users with technical issues, logging service requests, and escalating complex problems to higher-level IT staff. A common challenge is managing multiple requests efficiently within limited working hours, which requires strong prioritization and communication skills. The role often involves working closely with other IT team members and end-users, and you may need to adapt quickly to changing priorities or procedures. This position provides valuable exposure to troubleshooting and IT support best practices, which can be a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as a part time service desk employee, and why are they important?

To thrive as a Part Time Service Desk employee, you need strong problem-solving abilities, basic IT knowledge, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Jira, as well as proficiency in remote support tools, is often required. Excellent communication, patience, and a customer-focused attitude help you resolve issues efficiently and build rapport with users. These skills and qualities are crucial for providing timely technical support and ensuring user satisfaction in a fast-paced environment.

What is the difference between Part Time Service Desk vs Part Time Help Desk?

AspectPart Time Service DeskPart Time Help Desk
CertificationsCompTIA A+, ITIL FoundationCompTIA A+, Network+
Work EnvironmentCorporate IT support, remote or on-siteEnd-user support, remote or on-site
Industry UsageCommon in large organizations and IT departmentsUsed across various industries for basic support
Search IntentPart Time Service Desk vs Part Time Help Desk

Part Time Service Desk roles typically involve more comprehensive IT support, including incident management and troubleshooting, often requiring certifications like ITIL. Help Desk positions focus on basic user support and issue resolution. Both roles serve similar environments but differ in scope and complexity.

What are popular job titles related to Part Time Service Desk jobs in Rochester, MN?

For Part Time Service Desk jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Part Time Service Desk jobs in Rochester, MN look for?

The top searched job categories for Part Time Service Desk jobs in Rochester, MN are:

Part Time Service Desk jobs near you
Infographic showing various Part Time Service Desk job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,858 per year, or $20.6 per hour.

Kids Club Associate - Front Line Team Member (Part Time) - Click HERE for full desciption

Rochester Athletic Club

Rochester, MN • On-site

$12 - $13/hr

Part-time

Posted 25 days ago

Job description

Description
The first priority for all RAC Front Line Team Members, including Kids Club Associates, is to make sure every interaction with a member is focused on the Member Experience First. RAC Kids Club Associates provide quality care for RAC members and guest ages 6 months up to 7 years. Kids Club associates work multiple part-time shifts weekly providing excellent customer service to all Rochester Athletic Club members.
We are currently hiring applicants who are at least 16 years old.
ABOUT YOU
You build and maintain relationships with others, offering a "how can I help" attitude.
You enjoy working in a team environment, but understand there is little time for socialization.
You like to solve problems and focus on the tasks that need to be addressed.
You are socially-focused with specific attention spent on building and maintaining relationships.
You work quickly and accurately, providing a high level of expertise.
You adhere to established guidelines and procedures when working with and for others.
You enjoy a fast-paced environment while leading and controlling multiple projects simultaneously.
Requirements
  • Flexibility in schedule: currently hiring associates for:
    • Monday - Friday (8:00 AM - 1:00 PM, 1:00 PM - 4:00 PM and 4:00-8:00 PM
    • Saturday and Sunday 8:00 AM - 3:00 PM
  • Successful at multi-tasking
  • Ability to perform physical aspects of job, including standing for long periods of time, bending, and reaching
  • Attend meetings as required
  • Wear RAC uniform
  • Follow all RAC values

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