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Default Resolution Group Jobs (NOW HIRING)

CommunityCare

Community Health Worker

Wilkes Barre, PA · On-site

$18.25 - $24/hr

Facilitates adherence to treatment plan by early identification and resolution of gaps in care ... Default Issuing Body Skills: Clerical I, Communication, Flexibility, Group Problem Solving ...

CommunityCare

Community Health Worker

Wilkes Barre, PA

$18.25 - $24/hr

Facilitates adherence to treatment plan by early identification and resolution of gaps in care ... Default Issuing Body Skills: Clerical I, Communication, Flexibility, Group Problem Solving ...

Fay Servicing

Special Loans Analyst I

Farmers Branch, TX · On-site +1

$19 - $25/hr

As a subsidiary of Fay Financial and a key part of The Fay Group, Fay Servicing specializes in ... This role assists in managing special loan accounts, including those in default, modification or ...

Fay Servicing

Special Loans Analyst I

Tampa, FL · On-site +1

$19 - $25/hr

As a subsidiary of Fay Financial and a key part of The Fay Group, Fay Servicing specializes in ... This role assists in managing special loan accounts, including those in default, modification or ...

Fay Servicing

Special Loans Analyst I

Farmers Branch, TX · On-site

$19 - $25/hr

As a subsidiary of Fay Financial and a key part of The Fay Group, Fay Servicing specializes in ... This role assists in managing special loan accounts, including those in default, modification or ...

Fay Servicing

Special Loans Analyst I

Rosemont, IL · On-site +1

$19 - $25/hr

As a subsidiary of Fay Financial and a key part of The Fay Group, Fay Servicing specializes in ... This role assists in managing special loan accounts, including those in default, modification or ...

Credit Agricole CIB

By working every day in the interest of society, Credit Agricole CIB aligns with the Group values ... defaults/cash receipt in relation to treasury and accounting Main Responsibilities of the ...

Search Solution Group

Be Seen First

Debt Collector

Manhattan, NY · On-site

$21 - $23/hr

Identify trends related to defaults, chargebacks, or payment failures * Assist management with ... Strong negotiation and conflict-resolution skills * Ability to manage difficult conversations ...

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All JobsDefault Resolution Group Jobs

Default Resolution Group information

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$13

$28

$55

How much do default resolution group jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for default resolution group in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is the Default Resolution Group and what do they do?

The Default Resolution Group is a specialized team, often within a financial institution or loan servicer, responsible for managing and resolving accounts that have gone into default. Their main functions include contacting borrowers, negotiating repayment plans, and facilitating the recovery of overdue debts. They work to help borrowers understand their options and to prevent further financial consequences, such as collections or legal action. The group acts as a liaison between the institution and the borrower, aiming to find solutions that benefit both parties.

What are the key skills and qualifications needed to thrive in a Default Resolution Group role, and why are they important?

To thrive in a Default Resolution Group role, you need strong analytical skills, knowledge of debt collection or loan servicing procedures, and typically a background in finance or customer service. Familiarity with loan management software, CRM systems, and regulatory compliance tools is important. Excellent negotiation, problem-solving, and communication skills help you manage sensitive customer interactions and achieve resolution outcomes. These skills are vital for effectively resolving delinquent accounts while maintaining compliance and positive client relationships.

What are the primary challenges faced by professionals in the Default Resolution Group, and how can new team members succeed in this environment?

Professionals in the Default Resolution Group often handle sensitive interactions with borrowers who are struggling to meet their financial obligations. One of the main challenges is balancing empathy for clients with the need to uphold company policies and recover debts effectively. New team members can succeed by developing strong communication and negotiation skills, staying up-to-date on regulatory requirements, and embracing teamwork, as collaboration with legal, customer service, and risk management teams is common. Continuous learning and adaptability are key to managing varying case complexities and regulatory changes.
More about Default Resolution Group jobs
What cities are hiring for Default Resolution Group jobs? Cities with the most Default Resolution Group job openings:
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Default Resolution Group jobs near you
Infographic showing various Default Resolution Group job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.
Community Health Worker

Community Health Worker

CommunityCare

Wilkes Barre, PA • On-site

$18.25 - $24/hr

Full-time

Medical, Dental, Vision

Posted 12 days ago

Job description

Location:
Community Care Wilkes-Barre
Shift:
Days (United States of America)
Scheduled Weekly Hours:
40
Worker Type:
Regular
Exemption Status:
No
Job Summary:
Works within the community providing outreach to patients with complex medical and social needs. Acts as a resource to assist patients in navigating the health care system.
Job Duties:
  • Orients and assesses new Community Health Workers.
  • Provides regular assessment of the level of proficiency demonstrated by staff during the orientation period in order to support decisions to move staff along in training or refocus until proficiency is met.
  • Assists in the identification and outreach of medically complex patients.
  • Collaborates with the multidisciplinary team in the development and implementation of the care plan.
  • Engages patients by way of phone call, home visit, hospital visit, and accompanying patients to Providers appointments as needed.
  • Completes vital signs.
  • Identifies gaps in care and connects members with resources.
  • Facilitates telemedicine visits with members and providers.
  • Performs disease specific education.
  • Conducts Medication Review to ensure medication adherence.
  • Conducts safety evaluations in patients home.
  • Facilitates adherence to treatment plan by early identification and resolution of gaps in care.
  • Communicates all concerns to clinical team and manager as necessary, seeking support and guidance proactively.
  • Participates in multidisciplinary team conference in order to maximize the treatment plan.
  • Provides reinforcement of the treatment plan under the direction of the Case Manager and Licensed Social Worker and is available for consultation and case review as needed.

Work is typically performed in a home environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details:
Education:
High School Diploma or Equivalent (GED)- (Required)
Experience:
Minimum of 1 year-Related work experience (Required)
Certification(s) and License(s):
Basic Life Support Certification - Default Issuing Body, Valid Driver's License - Default Issuing Body
Skills:
Clerical I, Communication, Flexibility, Group Problem Solving, Multitasking
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality.
We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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