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Default Resolution Group Jobs (NOW HIRING)

First Citizens Bank

Default Processor II

Raleigh, NC · Hybrid

$18.25 - $24.25/hr

This position performs administrative processing for the Credit Resolution group of the Bank at an ... Prepares, reviews, and processes documentation relating to defaulted loans. Maintains key files ...

First Citizens Bank

Default Processor II

Raleigh, NC · Hybrid

$18.25 - $24.25/hr

This position performs administrative processing for the Credit Resolution group of the Bank at an ... Prepares, reviews, and processes documentation relating to defaulted loans. Maintains key files ...

US DEFAULT GROUP, INC.

Attorney (12387)

Westbury, NY · On-site

$135 - $175/hr

Attorney (12387) US DEFAULT GROUP, INC. Westbury, New York, United States About this position ... Manage complex appellate and commercial litigation matters from inception through resolution

US DEFAULT GROUP, INC.

Litigation Attorney

Irvine, CA · On-site

$120 - $180/hr

Litigation Attorney US DEFAULT GROUP, INC. Irvine, California, United States About this position ... resolution. Practical knowledge of navigating California courts is required. Experience with ...

US DEFAULT GROUP, INC.

Associate Attorney

Plantation, FL · On-site

$80 - $120/hr

Associate Attorney US DEFAULT GROUP, INC. Plantation, Florida, United States Job Posting Title ... Resolution Strategy: Monitor file progress and develop effective strategies to bring cases to ...

US DEFAULT GROUP, INC.

Garnishment Team Lead

Plantation, FL · On-site

$70 - $95/hr

Garnishment Team Lead US DEFAULT GROUP, INC. Plantation, Florida, United States About this position ... Directs the resolution of complex processing issues, claims of exemption, and disputed calculation ...

The Neighborhood Law Group

Be Seen First

Paralegal

Coral Gables, FL · On-site

$60K - $70K/yr

The Neighborhood Law Group is seeking an experienced Litigation Paralegal to work closely with the ... Prepare matters for default, summary judgment, final judgment, foreclosure sale, settlement ...

BDF Law Group

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Litigation Attorney

Dallas, TX · On-site

$120K - $130K/yr

BDF Law Group is hiring a hybrid litigation attorney in Addison, Texas. BDF Law Group values work ... Manage financial services, mortgage, and real estate litigation cases from referral to resolution ...

BDF Law Group

Be Seen First

Litigation Attorney

Atlanta, GA · On-site

$110K - $130K/yr

BDF Law Group is hiring a litigation attorney in Atlanta, Georgia. Full time or Contract. BDF Law ... Manage financial services, mortgage, and real estate litigation cases from referral to resolution ...

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Default Resolution Group information

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How much do default resolution group jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for default resolution group in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is the Default Resolution Group?

The Default Resolution Group is a specialized team, often within a financial institution or loan servicer, responsible for managing and resolving accounts that have gone into default. Their main functions include contacting borrowers, negotiating repayment plans, and facilitating the recovery of overdue debts. They work to help borrowers understand their options and to prevent further financial consequences, such as collections or legal action. The group acts as a liaison between the institution and the borrower, aiming to find solutions that benefit both parties.

What are the key skills and qualifications needed to thrive in a Default Resolution Group role?

To thrive in a Default Resolution Group role, you need strong analytical skills, knowledge of debt collection or loan servicing procedures, and typically a background in finance or customer service. Familiarity with loan management software, CRM systems, and regulatory compliance tools is important. Excellent negotiation, problem-solving, and communication skills help you manage sensitive customer interactions and achieve resolution outcomes. These skills are vital for effectively resolving delinquent accounts while maintaining compliance and positive client relationships.

What are the primary challenges faced by professionals in the Default Resolution Group, and how can new team members succeed in this environment?

Professionals in the Default Resolution Group often handle sensitive interactions with borrowers who are struggling to meet their financial obligations. One of the main challenges is balancing empathy for clients with the need to uphold company policies and recover debts effectively. New team members can succeed by developing strong communication and negotiation skills, staying up-to-date on regulatory requirements, and embracing teamwork, as collaboration with legal, customer service, and risk management teams is common. Continuous learning and adaptability are key to managing varying case complexities and regulatory changes.
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Default Resolution Group jobs near you
Infographic showing various Default Resolution Group job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Default Processor II

First Citizens Bank

Raleigh, NC • Hybrid

$18.25 - $24.25/hr

Full-time

Re-posted 5 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 175 rated banks

Job description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of the office located at 100 East Tryon Rd, Raleigh, NC 27603. 

This position performs administrative processing for the Credit Resolution group of the Bank at an advanced level of support. Provides crucial information and support to expedite collections, bankruptcy, foreclosure, repossession and loss mitigation activities. Prepares, reviews, and processes documentation relating to defaulted loans. Maintains key files, databases, and records utilized by the department. Handles administrative tasks such as invoicing and correspondence to facilitate business functions for other associates and management. Follows up on documentation, ensuring all necessary information is provided. This position is considered the first line of defense and is expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risk to the Bank.


Responsibilities & Qualifications

Duties & Responsibilities:

  • Documentation - Orders and processes all documentation used during the course of repossession, equity reviews and pre-foreclosure. This includes, but is not limited to, appraisals, credit reports, payment histories, tax and title searches, and other Bank records. Prepares equity analysis, credit and debit tickets, and other required documentation. Images documents to create electronic files for foreclosure referrals. Liaises with other associates to ensure correct and thorough documentation has been provided.
  • Record-Keeping - Maintains department files and databases to ensure accuracy and accessibility of crucial information. Enters or modifies records, tracks property sales, updates accounts, and monitors monthly reporting. May assist in the identification and resolution of discrepancies.
  • Business Support - Performs a variety of administrative support tasks during the course of repossession, equity reviews and pre-foreclosure. Assists with tax processes by investigating tax payments and first lien sales. May assist management with special projects or handle advanced issues.
  • Accounts Receivable - Reviews, prepares, and processes invoices for repossession and equity reviews. Completes transactions for the accounts payable relating to repossession and equity reviews.
  • Recognizes losses – During the review of the equity process, advises management of potential losses and ensures the loss is recognized timely in line with regulatory guidelines and internal applicable credit policy.  Also assists management in forecasting potential losses and provides quick real estate research, as needed.

Qualifications:

Bachelor's Degree and 1 years of experience in Real Estate and/or Loan Systems.

OR

High School Diploma or GED and 5 years of experience in Real Estate and/or Loan Systems.

Required experience - Loan documentation experience specific to real estate 

Preferred skills and experience: Collections, Bankruptcy, Repossession and/or Foreclosure experience. Administrative, documentation, and/or invoicing experience supporting defaulted loans. Title work or appraisal review experience.


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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