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Default Resolution Group Jobs in Monaca, PA (NOW HIRING)

Default Resolution Group information

See Monaca, PA salary details

$12

$26

$51

How much do default resolution group jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for default resolution group in Monaca, PA is $26.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $33.03 per hour, depending on experience, location, and employer.

What is the Default Resolution Group?

The Default Resolution Group is a specialized team, often within a financial institution or loan servicer, responsible for managing and resolving accounts that have gone into default. Their main functions include contacting borrowers, negotiating repayment plans, and facilitating the recovery of overdue debts. They work to help borrowers understand their options and to prevent further financial consequences, such as collections or legal action. The group acts as a liaison between the institution and the borrower, aiming to find solutions that benefit both parties.

What are the key skills and qualifications needed to thrive in a Default Resolution Group role?

To thrive in a Default Resolution Group role, you need strong analytical skills, knowledge of debt collection or loan servicing procedures, and typically a background in finance or customer service. Familiarity with loan management software, CRM systems, and regulatory compliance tools is important. Excellent negotiation, problem-solving, and communication skills help you manage sensitive customer interactions and achieve resolution outcomes. These skills are vital for effectively resolving delinquent accounts while maintaining compliance and positive client relationships.

What are the primary challenges faced by professionals in the Default Resolution Group, and how can new team members succeed in this environment?

Professionals in the Default Resolution Group often handle sensitive interactions with borrowers who are struggling to meet their financial obligations. One of the main challenges is balancing empathy for clients with the need to uphold company policies and recover debts effectively. New team members can succeed by developing strong communication and negotiation skills, staying up-to-date on regulatory requirements, and embracing teamwork, as collaboration with legal, customer service, and risk management teams is common. Continuous learning and adaptability are key to managing varying case complexities and regulatory changes.

What cities near Monaca, PA are hiring for Default Resolution Group jobs?

Cities near Monaca, PA with the most Default Resolution Group job openings:

Infographic showing various Default Resolution Group job openings in Monaca, PA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,712 per year, or $26.3 per hour.

Senior Vice President, Transaction Management Group Manager

BNY Mellon

Pittsburgh, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


BNY Mellon rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

124th of 150 rated financial services


Job description


At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Vice President, Transaction Management Group Manager to join our Corporate Trust team. This role is hybrid (in office 4 days a week), and is based out of our Houston, TX - Pittsburgh, PA, New York, NY office.
In this role, you will make an impact in the following ways:
  • Manages a large team of Transaction or Deal Management professionals and directs staff responsible for negotiating, reviewing, analyzing, and executing deal documents or services in transactions in compliance with regulatory guidelines (where applicable), and BNY standards, policies and preferred processes and procedures, and client specifications. Also assures effective legal and operational risk mitigation in all deal transaction documentation matters.
  • Oversees the performance of assigned staff, is an escalation point and Subject Matter Expert for transaction related issues and provides coaching, guidance and feedback.
  • Provides planning for required resources with the next level manager and is responsible for attracting and retaining talent.
  • Contributes to/provides guidance as to the implementation of the operating and/or administrative protocols for the Transaction Management activities of the relevant team, while making recommendations for process improvements.
  • Uses subject-matter expertise on specific segment and transaction practices and methodologies to direct on resolution of operational and/or transactional issues as required.
  • Provides leadership to the relevant team in structuring*and/or negotiating* the terms of the transaction in accordance with product specification and business strategic objectives.
  • Ensures negotiations of underlying contract carried out by the team accurately reflect the nature of contracted roles and obligations in line with client and business objectives.
  • Provides consistent direction and guidance to the team where required, to ensure that negotiations with lawyers, advisors, clients, market participants on transactions are executed in a manner that manages risk while maximizing revenue in line with business strategic objectives.
  • Liaise with internal and external business contacts such as Compliance, Audit, Risk, Legal, Business and Jurisdictional Acceptance Committees, Business Risk Committee and the Default Administration Group, where applicable.
  • Reviews escalated issues (which may include matters of a complex legal and/or regulatory nature) and works with BNY businesses and clients to resolve potential issues.
  • Manages a large team of Market/Client Risk professionals and support staff.
  • Responsible for the achievement of multiple team goals and objectives, talent management and supervision of team members across one or more products and legal jurisdictions.
  • Oversees the transaction management of products within the relevant team associated with a moderately large portion of business unit revenue ($20-$50M) or deal flow of approximately 1,000 transactions annually in an environment of moderate complexity and high inherent risk.

To be successful in this role, we're seeking the following:
  • Bachelor's degree or the equivalent
  • 7-10 years of work experience in Deal Management and/or Corporate Trust

About Us
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
About the Team
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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About BNY Mellon

Sourced by ZipRecruiter

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of Dec. 31, 2021, BNY Mellon had $46.7 trillion in assets under custody and/or administration, and $2.4 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com . Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1784