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Dealership Operations Jobs in Indiana (NOW HIRING)

Tom Wood Inc

Tom Wood Group - HRBP

Carmel, IN

Human Resources Business Partner (HRBP) Supporting MultiLocation Dealership Operations Drive Culture. Strengthen Operations. Make a Real Impact. Tom Wood is looking for a handson Human Resources ...

Tom Wood Inc

Tom Wood Group - HRBP

Carmel, IN

Human Resources Business Partner (HRBP) Supporting MultiLocation Dealership Operations Drive Culture. Strengthen Operations. Make a Real Impact. Tom Wood is looking for a handson Human Resources ...

Tom Wood Inc

Tom Wood Group - HRBP

Carmel, IN · On-site

Human Resources Business Partner (HRBP) Supporting MultiLocation Dealership Operations Drive Culture. Strengthen Operations. Make a Real Impact. Tom Wood is looking for a handson Human Resources ...

Tom Wood Inc

Tom Wood Group - HRBP

Carmel, IN · On-site

Human Resources Business Partner (HRBP) Supporting MultiLocation Dealership Operations Drive Culture. Strengthen Operations. Make a Real Impact. Tom Wood is looking for a handson Human Resources ...

Honda

Lot Attendant

Whitestown, IN · On-site

$15.25 - $18.50/hr

Position Summary The Lot Attendant is responsible for supporting both sales and service operations by maintaining vehicle organization, ensuring lot readiness, and assisting with daily dealership ...

Thomas Auto Group

General Office Asistant

Highland, IN

$16.50 - $22/hr

The General Office Assistant supports daily dealership operations by performing a variety of administrative and clerical tasks. This position helps maintain organized records, assists with data entry ...

Thomas Auto Group

General Office Asistant

Highland, IN

$16.50 - $22/hr

The General Office Assistant supports daily dealership operations by performing a variety of administrative and clerical tasks. This position helps maintain organized records, assists with data entry ...

Thomas Auto Group

General Office Asistant

Highland, IN · On-site

$16.50 - $22/hr

The General Office Assistant supports daily dealership operations by performing a variety of administrative and clerical tasks. This position helps maintain organized records, assists with data entry ...

C Berman & Associates

$200K/yr

Extensive knowledge of retail automobile dealership operations * Excellent presentation, communication and sales skills * Basic Computer skills * Must be able to travel to dealerships in assigned ...

C Berman & Associates

$200K/yr

Extensive knowledge of retail automobile dealership operations * Excellent presentation, communication and sales skills * Basic Computer skills * Must be able to travel to dealerships in assigned ...

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Dealership Operations information

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the general manager or dealership principal, who oversees all operations and can earn six-figure salaries plus bonuses. Other high-paying roles include finance directors and fixed operations managers, depending on the dealership size and location.

What's the hardest job at a dealership?

The dealership service technician role is often considered the most challenging due to the physical demands, technical complexity, and need for precise diagnostics. It requires strong problem-solving skills, technical certifications, and the ability to work in a fast-paced environment with tight deadlines.

How much does a car salesman make off a $20,000 car?

A dealership sales associate typically earns a commission based on the profit margin of the vehicle, which is often around 10-20%. For a $20,000 car, the commission could range from $1,000 to $2,000, depending on the dealership's commission structure and the profit on the sale. Additional bonuses or incentives may also apply based on sales performance.

What is the difference between Dealership Operations vs Service Advisor?

AspectDealership OperationsService Advisor
Primary RoleOversees overall dealership functions, including sales, finance, and customer serviceActs as the liaison between customers and the service department, managing vehicle repairs and maintenance
Required CredentialsTypically requires dealership management experience, certifications in automotive managementRequires automotive service certifications, customer service skills
Work EnvironmentOffice and dealership floor, overseeing multiple departmentsService department, interacting directly with customers and technicians
Industry UsageUsed across dealership management and operations rolesCommonly found in service departments of auto dealerships

Dealership Operations focuses on managing the entire dealership's functions, while Service Advisors specialize in customer service and vehicle repairs within the service department. Both roles are essential in automotive dealerships but differ in scope and daily responsibilities.

What is dealer operations?

Dealer operations refer to the management and coordination of daily activities at a vehicle dealership, including sales, inventory management, customer service, and compliance with industry regulations. Professionals in this role often use dealership management systems (DMS) and require strong organizational and communication skills to ensure smooth business functioning.
What are popular job titles related to Dealership Operations jobs in Indiana? For Dealership Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dealership Operations jobs in Indiana look for? The top searched job categories for Dealership Operations jobs in Indiana are:
What cities in Indiana are hiring for Dealership Operations jobs? Cities in Indiana with the most Dealership Operations job openings:
Dealership Operations jobs near you
Dealership Operations Specialist

Dealership Operations Specialist

MSX International

Indianapolis, IN • On-site, Remote

Full-time

Posted 2 days ago

Job description

Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
At MSX you'll be working with dealerships to grow fixed operations profitability and increase customer retention, through exceptional experience. As a Dealership Operations Specialist, you'll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers.
Make a Difference
As Dealership Operations Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase efficiency, maximize parts inventory, achieve sales objectives and resolve warranty issues.
This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed.
What You'll Do
  • Build Relationships: Work with assigned dealers (approximately 30-40), dealer operators, dealer managers, regional offices and zone teams to achieve common goals.
  • Have a Consumer Mindset: Evaluate the dealership's service customer experience based on customer data and observations and assist in continuous improvements / problem resolution to build customer loyalty, including CSI performance, service lead close rates, etc.
  • Be a Marketeer: Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan, including dealership's digital presence, against OEM brand direction, current market trends and dealership's customer needs to identify business opportunities.
  • Grow the Business: Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations and maximize the OEM Parts program
  • Leverage Data and Technology: Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs, reviewing relevant reports, and preparing an agenda and presentation that addresses OEM and the dealer's sales, retention and revenue priorities.

Qualifications
  • Confident and skilled communicator. Ability to establish rapport with others by initiating and leading conversations to make others feel comfortable. An active listener with exception verbal and written communication skills.
    • Experience in delivering data-driven presentations to all levels of dealership management
  • Previous customer service experience. Is creative in problem resolution and demonstrates the ability to think "out of the box", makes it a priority to solve the customer issues.
  • Analytical mindset. Understanding of metrics and reports and the story they tell.
  • Natural teaching approach-always looking for ways to make things better.
  • Friendly and positive attitude with customers and co-workers.
  • Ability to multi-task in a busy environment. Able to work independently and with other team members.
  • Technology savvy. Ability to leverage technology to have purposeful and productive remote meetings.
  • Proficiency at Microsoft Office (Word, Excel, PowerPoint, Outlook and Teams)
  • Passion to make a difference and succeed.

Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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