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Dealership Operations Jobs in Indiana (NOW HIRING)

Subaru

Lot Attendant/Porter

Indianapolis, IN · On-site

$18 - $20/hr

Lot Attendant Carmel, IN - Tom Wood Subaru Tom Wood Subaru in Carmel, IN is seeking a dedicated and energetic Lot Attendant to support the dealership's service and daily operations. The ideal ...

Superior Auto Inc

Assistant Manager

Fort Wayne, IN · On-site

$40K - $42K/yr

Lead daily dealership operations, including sales, collections, and customer service. * Mentor, coach and motivate a team to achieve and exceed performance goals. * Build strong relationships with ...

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Dealership Operations information

What is the difference between Dealership Operations vs Service Advisor?

AspectDealership OperationsService Advisor
Primary RoleOversees overall dealership functions, including sales, finance, and customer serviceActs as the liaison between customers and the service department, managing vehicle repairs and maintenance
Required CredentialsTypically requires dealership management experience, certifications in automotive managementRequires automotive service certifications, customer service skills
Work EnvironmentOffice and dealership floor, overseeing multiple departmentsService department, interacting directly with customers and technicians
Industry UsageUsed across dealership management and operations rolesCommonly found in service departments of auto dealerships

Dealership Operations focuses on managing the entire dealership's functions, while Service Advisors specialize in customer service and vehicle repairs within the service department. Both roles are essential in automotive dealerships but differ in scope and daily responsibilities.

What is dealership operations?

Dealership operations refer to the management and coordination of daily activities within a vehicle dealership, including sales, service, inventory management, and customer relations. The role often requires knowledge of automotive systems, sales techniques, and operational procedures to ensure efficient dealership performance.

What are popular job titles related to Dealership Operations jobs in Indiana?

For Dealership Operations jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Dealership Operations jobs in Indiana look for?

The top searched job categories for Dealership Operations jobs in Indiana are:

What cities in Indiana are hiring for Dealership Operations jobs?

Cities in Indiana with the most Dealership Operations job openings:

Dealership Operations jobs near you

General Manager (Scottsburg)

John Jones Auto Group

Spurgeon, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The General Manager is responsible for the overall leadership, profitability, and daily operations of the dealership. This position oversees all departments—including Sales, Finance & Insurance (F&I), Service, Parts, and Administration—to ensure exceptional customer satisfaction, employee development, and financial performance while maintaining the standards and values of John Jones Auto Group.

Responsibilities
  • Direct and oversee all dealership operations.
  • Develop and execute sales and profitability strategies.
  • Lead, coach, and mentor department managers and staff.
  • Monitor and improve new and used vehicle sales performance.
  • Ensure outstanding customer service and maintain high CSI (Customer Satisfaction Index) scores.
  • Manage dealership budgets, expenses, and financial performance.
  • Review monthly financial statements and establish performance goals.
  • Oversee inventory management and vehicle acquisition.
  • Ensure compliance with manufacturer requirements, company policies, and state and federal regulations.
  • Foster a positive workplace culture focused on accountability, teamwork, and continuous improvement.
  • Recruit, hire, train, and retain high-performing employees.
  • Build strong relationships with customers, community partners, and manufacturer representatives.
Qualifications
  • 5-10+ years of automotive dealership management experience.
  • Previous experience as a General Sales Manager, General Manager, or Dealer Principal preferred.
  • Demonstrated success in increasing sales and profitability.
  • Strong leadership, communication, and decision-making skills.
  • Experience managing fixed operations (service and parts) and variable operations (sales and F&I).
  • Ability to analyze financial reports and performance metrics.
  • Knowledge of dealership management systems (DMS), CRM platforms, and inventory software.
  • Valid driver's license with an acceptable driving record.
Preferred Skills
  • Strategic planning and business development.
  • Financial analysis and budgeting.
  • Team leadership and employee development.
  • Customer relationship management.
  • Conflict resolution and negotiation.
  • Process improvement and operational efficiency.
Performance Expectations
  • Achieve sales and gross profit objectives.
  • Increase customer satisfaction and retention.
  • Maintain healthy inventory levels.
  • Improve employee productivity and retention.
  • Ensure regulatory and manufacturer compliance.
  • Support continued growth of the dealership and John Jones Auto Group.
Benefits
  • Competitive compensation with performance incentives.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off.
  • Employee discounts on vehicles, parts, and service.
  • Ongoing training and professional development.
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