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Dealership Operations Jobs in Indiana (NOW HIRING)

The Parts Manager is responsible for leading all operations of the dealership's parts department, including inventory control, purchasing, wholesale and retail parts sales, staff development ...

In this position, you'll develop communication, organizational, and customer service skills while gaining insight into dealership operations. What You'll Do: * Respond to customer inquiries via phone ...

In this position, you'll develop communication, organizational, and customer service skills while gaining insight into dealership operations. What You'll Do: * Respond to customer inquiries via phone ...

In this position, you'll develop communication, organizational, and customer service skills while gaining insight into dealership operations.  What You'll Do: * Respond to customer inquiries via ...

In this position, you'll develop communication, organizational, and customer service skills while gaining insight into dealership operations.  What You'll Do: * Respond to customer inquiries via ...

In this position, you'll develop communication, organizational, and customer service skills while gaining insight into dealership operations. What You'll Do: * Respond to customer inquiries via phone ...

Perform additional duties as assigned to support dealership operations Qualifications * Friendly, professional demeanor with strong communication and customer service skills * Positive, team-oriented ...

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Dealership Operations information

What is the difference between Dealership Operations vs Service Advisor?

AspectDealership OperationsService Advisor
Primary RoleOversees overall dealership functions, including sales, finance, and customer serviceActs as the liaison between customers and the service department, managing vehicle repairs and maintenance
Required CredentialsTypically requires dealership management experience, certifications in automotive managementRequires automotive service certifications, customer service skills
Work EnvironmentOffice and dealership floor, overseeing multiple departmentsService department, interacting directly with customers and technicians
Industry UsageUsed across dealership management and operations rolesCommonly found in service departments of auto dealerships

Dealership Operations focuses on managing the entire dealership's functions, while Service Advisors specialize in customer service and vehicle repairs within the service department. Both roles are essential in automotive dealerships but differ in scope and daily responsibilities.

What are popular job titles related to Dealership Operations jobs in Indiana? For Dealership Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dealership Operations jobs in Indiana look for? The top searched job categories for Dealership Operations jobs in Indiana are:
What cities in Indiana are hiring for Dealership Operations jobs? Cities in Indiana with the most Dealership Operations job openings:

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Tom Wood Toyota, in Whitestown, IN is looking for a Parts Manager to join our team!  

The Parts Manager is responsible for leading all operations of the dealership’s parts department, including inventory control, purchasing, wholesale and retail parts sales, staff development, customer service, and profitability. The ideal candidate is a hands-on leader who thrives in a high-accountability environment and takes pride in operational excellence, inventory accuracy, and team development. 

Responsibilities: 

  • Manage daily parts inventory operations  

  • Order parts from manufacturers and approved vendors  

  • Maintain proper stock levels to minimize obsolescence and shortages  

  • Oversee perpetual inventory processes, physical inventories, and reconciliation procedures to ensure inventory accuracy and minimize shrinkage 

  • Monitor parts returns, warranties, and core credits  

  • Lead, develop, coach, and hold accountable all parts department team members 

  • Set performance goals and monitor productivity  

  • Coach team members on customer service and dealership procedures  

  • Ensure compliance with safety and operational policies  

  • Support retail and internal service department customers  

  • Ensure timely and accurate parts lookup and fulfillment  

  • Resolve customer complaints and supplier issues  

  • Build relationships with repair shops and wholesale accounts  

  • Manage department profitability and expense control  

  • Track KPIs such as gross profit, inventory turns, fill rates, and obsolescence  

  • Prepare reports for dealership leadership  

  • Maintain accurate pricing and margins  

  • Ensure compliance with manufacturer programs and dealership standards  

  • Maintain organized storage and receiving areas  

  • Partner closely with service leadership to maximize technician efficiency, parts availability, and overall fixed operations performance 

  • Use dealership management systems (DMS) effectively  

Qualifications: 

  • 3+ years of automotive parts management experience preferred  

  • Strong understanding of OEM inventory control, obsolescence management, and dealership operations  

  • Proven ability to improve inventory accuracy, gross profit, and department performance  

  • Experience leading teams in a fast-paced dealership environment  

  • Strong understanding of dealership KPIs including gross profit, inventory turns, fill rate, and expense control  

  • Experience with dealership management systems (DMS)  

  • Strong communication, organizational, and leadership skills  

  • Valid driver’s license with clean driving record 

Benefits: 

  • PTO & Vacation 

  • Paid Holidays 

  • Medical 

  • Dental 

  • Vision 

  • 401k with Company Match 

  • Life 

  • Disability 

  • Training 

  • Tuition Reimbursement 

  • Service Awards 

  • Career Advancement 

  • Wisley & DailyPay 

About Tom Wood Group 

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand. 

Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity 

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.