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Dealership Customer Service Jobs (NOW HIRING)

DealerFLEX

Dealership Greeter

Fort Lauderdale, FL · On-site

$18 - $20/hr

  • Medical

  • Retirement

If you have a passion for customer service and enjoy working in a fast-paced environment, this role ... As Dealership Greeter , you will be the first point of contact for customers, ensuring they receive ...

FIELDS BMW WINTER PARK

Customer Care Specialist

Winter Park, FL

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing ...

MERCEDES BENZ OF ORLAND PARK

Customer Care Specialist

Orland Park, IL · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing ...

FIELDS BMW WINTER PARK

Customer Care Specialist

Winter Park, FL · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing ...

MERCEDES BENZ OF ORLAND PARK

Customer Care Specialist

Orland Park, IL · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing ...

MERCEDES BENZ OF ORLAND PARK

Customer Care Specialist

Orland Park, IL · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing ...

Darcy Automotive Group

CUST SERVICE

Joliet, IL · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Provide customers with initial information and connect them with the appropriate dealership ... Previous customer service experience is required. * Strong communication and interpersonal skills.

FIELDS BMW WINTER PARK

Customer Care Specialist

Winter Park, FL · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing ...

Fields BMW Winter Park

Customer Care Specialist

Winter Park, FL · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing ...

MERCEDES BENZ OF ORLAND PARK

Customer Care Specialist

Orland Park, IL · On-site

$17.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing ...

FIELDS BMW WINTER PARK

Customer Care Specialist

Winter Park, FL · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing ...

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Dealership Customer Service information

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How much do dealership customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for dealership customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a dealership customer service representative typically interact with other departments to resolve customer issues?

Dealership Customer Service representatives frequently collaborate with departments such as sales, service, and finance to address customer concerns efficiently. For example, if a customer has a question about a vehicle repair, the representative will coordinate directly with the service team to gather accurate information and provide updates. This role often acts as a liaison, ensuring clear communication and prompt resolution for customers, which requires strong teamwork and multitasking skills. Regular cross-department meetings and shared digital platforms are commonly used to streamline these interactions.

What is a dealership customer service representative?

A Dealership Customer Service representative is a professional who works at an automotive dealership and serves as a primary point of contact for customers. Their responsibilities typically include answering customer inquiries, scheduling service appointments, assisting with vehicle sales or service processes, resolving complaints, and ensuring customer satisfaction throughout their experience at the dealership. They play a crucial role in maintaining positive relationships with customers and supporting the dealership’s reputation. Excellent communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Dealership Customer Service vs Service Advisor?

AspectDealership Customer ServiceService Advisor
CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma; automotive service certifications often preferred
Work EnvironmentDealerships, customer service desksService bays, repair shops, dealerships
Employer & IndustryAutomotive dealerships, retailAutomotive service departments, dealerships
Primary RoleAssist customers, handle inquiries, schedule appointmentsCommunicate repair needs, explain services, upsell repairs

Dealership Customer Service representatives focus on customer interactions and appointment scheduling, while Service Advisors handle technical explanations and repair recommendations. Both roles are essential in automotive dealerships but differ in technical involvement and responsibilities.

What are the key skills and qualifications needed to thrive as a dealership customer service representative, and why are they important?

To thrive as a Dealership Customer Service representative, you need strong customer service skills, automotive industry knowledge, and at least a high school diploma or relevant experience. Familiarity with dealership management systems (DMS), CRM software, and scheduling tools is typically required. Excellent communication, problem-solving ability, and a positive attitude are standout soft skills in this role. These skills ensure customer satisfaction, efficient operations, and the development of long-term client relationships crucial for dealership success.
More about Dealership Customer Service jobs

What cities are hiring for Dealership Customer Service jobs?

Cities with the most Dealership Customer Service job openings:

What states have the most Dealership Customer Service jobs?

States with the most job openings for Dealership Customer Service jobs include:

What job categories do people searching Dealership Customer Service jobs look for?

The top searched job categories for Dealership Customer Service jobs are:

Dealership Customer Service jobs near you
Infographic showing various Dealership Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Part-Time - Full time Valet / Driver - Dealership (Customer Assistance Role)

World Class Automotive Organization

Dallas, TX

$13.75 - $18.25/hr

Full-time, Part-time

Re-posted 28 days ago

Job description

Part-Time - Full time Valet / Driver - Dealership (Customer Assistance Role)

Location: Planet Ford Dallas Love Field
Position Type: Part-Time/Full time

We are seeking a dependable and customer-focused Valet/Driver to support our service team. This role is ideal for someone who enjoys staying active, working flexible hours, and helping customers with their transportation needs.

This position is especially well-suited for individuals looking for part-time or full time flexible work in a professional dealership environment.

Key Responsibilities:

  • Safely pick up and deliver customer vehicles to and from their homes
  • Provide transportation assistance for customers when needed
  • Park and retrieve vehicles on dealership property
  • Maintain awareness of vehicle condition and report any damage immediately
  • Communicate clearly with service advisors and customers on timing and status
  • Deliver a high level of courtesy and care in all customer interactions

Requirements:

  • Valid driver's license with a clean driving record
  • Ability to safely operate a wide range of vehicles
  • Strong reliability and punctuality
  • Friendly, professional demeanor with a customer-first mindset
  • Comfortable assisting customers with entry/exit from vehicles when needed
  • Ability to stay active (walking, driving, standing)

Schedule:

  • Part-time, full time flexible hours based on dealership needs

Why This Role Matters:

You play a direct role in the customer experience. Many of our customers rely on us for convenience and trust, and this position ensures we deliver on both-every time.

Apply Today

If you enjoy working with people, staying active, and being part of a professional team, we'd love to hear from you.

Apply