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Dealership Customer Service Jobs in Oregon (NOW HIRING)

Power Auto Group

Product Specialist - Sublimity Sales

Sublimity, OR · On-site

$30K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Computer skills sufficient to use Dealership CRM and email software. * Highly organized and self ... Provides customer service by answering questions and helping customers select a vehicle that fits ...

Team Hyundai of Bend

Salesperson

Bend, OR

$3.5K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provides customer service by answering questions and helping customers select a vehicle that fits ... Maintains a prospect development system by following up with active prospects using the Dealership ...

Team Hyundai of Bend

Salesperson

Bend, OR · On-site

$3.5K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provides customer service by answering questions and helping customers select a vehicle that fits ... Maintains a prospect development system by following up with active prospects using the Dealership ...

Power Auto Group

Product Specialist - Albany

Albany, OR · On-site

$30K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Computer skills sufficient to use Dealership CRM and email software. * Highly organized and self ... Provides customer service by answering questions and helping customers select a vehicle that fits ...

Team Hyundai of Bend

Salesperson

Bend, OR

$3.5K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provides customer service by answering questions and helping customers select a vehicle that fits ... Maintains a prospect development system by following up with active prospects using the Dealership ...

Team Hyundai of Bend

Salesperson

Bend, OR · On-site

$3.5K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provides customer service by answering questions and helping customers select a vehicle that fits ... Maintains a prospect development system by following up with active prospects using the Dealership ...

Service Partners

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proficient computer skills to process and review dealer orders, requests and system generated ... in a customer service role. * Ability to perform basic math calculations. * Personable ...

LITHIA

Customer Service Rep

Roseburg, OR · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join the team at Lithia Ford of Roseburg in a key administrative role where your organization, attention to detail, and customer service skills help keep the dealership running smoothly. You'll work ...

New

TruTeam

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proficient computer skills to process and review dealer orders, requests and system generated ... in a customer service role. * Ability to perform basic math calculations. * Personable ...

Topbuild

Customer Service Rep

Eugene, OR

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proficient computer skills to process and review dealer orders, requests and system generated ... in a customer service role. * Ability to perform basic math calculations. * Personable ...

TopBuild Corp.

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proficient computer skills to process and review dealer orders, requests and system generated ... in a customer service role. * Ability to perform basic math calculations. * Personable ...

Domino's Franchise

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Domino's CSR Responsibilities Include: : · Demonstrating a friendly, positive attitude and great customer service skills · Taking orders over the phone and in person · Dealing with customer ...

Domino's Franchise

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Domino's CSR Responsibilities Include: : · Demonstrating a friendly, positive attitude and great customer service skills · Taking orders over the phone and in person · Dealing with customer ...

Domino's

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Domino's CSR Responsibilities Include: : • Demonstrating a friendly, positive attitude and great customer service skills • Taking orders over the phone and in person • Dealing with customer ...

Domino's Pizza

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Demonstrating a friendly, positive attitude and great customer service skills Taking orders over the phone and in person Dealing with customer concerns Cash handling Upselling Making Domino's high ...

Domino's

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Domino's CSR Responsibilities Include: : • Demonstrating a friendly, positive attitude and great customer service skills • Taking orders over the phone and in person • Dealing with customer ...

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All JobsDealership Customer Service JobsDealership Customer Service Jobs in Oregon

Dealership Customer Service information

How does a dealership customer service representative typically interact with other departments to resolve customer issues?

Dealership Customer Service representatives frequently collaborate with departments such as sales, service, and finance to address customer concerns efficiently. For example, if a customer has a question about a vehicle repair, the representative will coordinate directly with the service team to gather accurate information and provide updates. This role often acts as a liaison, ensuring clear communication and prompt resolution for customers, which requires strong teamwork and multitasking skills. Regular cross-department meetings and shared digital platforms are commonly used to streamline these interactions.

What is a dealership customer service representative?

A Dealership Customer Service representative is a professional who works at an automotive dealership and serves as a primary point of contact for customers. Their responsibilities typically include answering customer inquiries, scheduling service appointments, assisting with vehicle sales or service processes, resolving complaints, and ensuring customer satisfaction throughout their experience at the dealership. They play a crucial role in maintaining positive relationships with customers and supporting the dealership’s reputation. Excellent communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Dealership Customer Service vs Service Advisor?

AspectDealership Customer ServiceService Advisor
CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma; automotive service certifications often preferred
Work EnvironmentDealerships, customer service desksService bays, repair shops, dealerships
Employer & IndustryAutomotive dealerships, retailAutomotive service departments, dealerships
Primary RoleAssist customers, handle inquiries, schedule appointmentsCommunicate repair needs, explain services, upsell repairs

Dealership Customer Service representatives focus on customer interactions and appointment scheduling, while Service Advisors handle technical explanations and repair recommendations. Both roles are essential in automotive dealerships but differ in technical involvement and responsibilities.

What are the key skills and qualifications needed to thrive as a dealership customer service representative, and why are they important?

To thrive as a Dealership Customer Service representative, you need strong customer service skills, automotive industry knowledge, and at least a high school diploma or relevant experience. Familiarity with dealership management systems (DMS), CRM software, and scheduling tools is typically required. Excellent communication, problem-solving ability, and a positive attitude are standout soft skills in this role. These skills ensure customer satisfaction, efficient operations, and the development of long-term client relationships crucial for dealership success.

What are popular job titles related to Dealership Customer Service jobs in Oregon?

For Dealership Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Dealership Customer Service jobs in Oregon look for?

The top searched job categories for Dealership Customer Service jobs in Oregon are:

Dealership Customer Service jobs near you
Infographic showing various Dealership Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Product Specialist - Sublimity Sales

Power Auto Group

Sublimity, OR • On-site

$30K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Job Description

The Sales Consultant is responsible for maximizing vehicle sales and profit while maintaining the highest possible level of customer satisfaction. Must have excellent people skills, product knowledge, and sales experience and/or skills. The ideal candidate has a high school diploma or GED, previous sales or marketing experience, a professional appearance and customer-oriented attitude, excellent communication and interpersonal skills (including strong telephone skills), a valid driver's license, and an acceptable driving record. Must be organized and self-motivated and willing to work a flexible and varying schedule that includes evenings, weekends, and holidays.

QUALIFICATIONS

  • High school diploma or equivalent.
  • Able to meet and continue to meet manufacturers' training requirements.
  • Previous sales/marketing experience preferred.
  • Professional appearance and customer orientated attitude.
  • Valid in-state driver’s license with acceptable driving record according to dealership guidelines.
  • Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
  • Excellent telephone skills and etiquette.
  • Computer skills sufficient to use Dealership CRM and email software.
  • Highly organized and self motivated.
  • Able to work both indoors and outdoors for extended periods, which will include exposure to ambient heat and cold, sun, rain, snow, and other weather conditions.
  • Able to work a flexible schedule and varying hours, which will include morning, evening, weekend, and holiday work.
  • Able to operate a wide variety of cars, light trucks, and vans with both manual and automatic transmissions.

RESPONSIBILITIES

  • Provides customer service by answering questions and helping customers select a vehicle that fits their needs
  • Explains product performance, application, and benefits to customer by describing all optional equipment available
  • Demonstrates new and used vehicles (includes test drives)
  • Maintains up-to-date knowledge on new products, features, and accessories available and translates them into benefits for Dealership customers
  • Prepares sold vehicles for customer pick-up, ensuring that the customer understands the vehicle’s operational features
  • Negotiates vehicle price with the aid and at the direction of Sales Management
  • Maintains a prospect development system by following up with active prospects using the Dealership’s Customer Relationship Management System (CRM)
  • Follows up with previous customers for referrals and future sales
  • Attends all staff meetings, trainings, and educational classes as required
  • Maintains displays of vehicles on lot and in showroom
  • Safely drives vehicles of all sizes with both manual and automatic transmissions
  • Works harmoniously with co-workers and supervisors and demonstrates professionalism towards customers, co-workers, and the public at large
  • Dresses appropriately for the position to ensure a professional image
  • Demonstrates adherence to Company procedures
  • Maintains an acceptable attendance record
  • Works without constant supervision
  • Reports to the Sales Manager or General Sales Manager regarding objectives, planned activities, reviews, and analyses
  • Performs other duties as assigned

BENEFITS

  • Competitive Pay+ Commission
  • Fun and Friendly Work Environment
  • Company Sponsored Health Coverage
  • Voluntary Dental and Vision Coverage
  • Short Term Disability/Accident Coverage
  • 401(K)
  • Paid Vacation

Power Auto Group is a local, family-owned business with locations throughout Oregon. We pride ourselves on taking care of our customer's needs in order to develop and maintain on-going relationships that will last for years to come. Join our team today! Power Auto Group is an Equal Opportunity Employer.

Job Type: Full-time

Salary: $30,000.00 to $100,000.00 /year

Sublimity, OR

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