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Dealership Customer Service Jobs (NOW HIRING)

DealerFLEX

Dealership Customer Shuttle Driver

Orlando, FL · On-site

$13 - $15/hr

This role is perfect for individuals who enjoy driving, have great attention to detail, and prioritize customer service and safety. As a Dealership Customer Shuttle Driver, you will be responsible ...

DealerFLEX

Dealership Guest Services

Englewood, NJ · On-site

$15.49 - $16.49/hr

If you have a passion for customer service and enjoy working in a fast-paced environment, this role is for you! Why DealerFLEX? * Career Growth - We believe in developing our employees and providing ...

DealerFLEX

Dealership Courtesy Driver

Wayne, PA · On-site

$16 - $18/hr

This role is perfect for individuals who enjoy driving, have great attention to detail, and prioritize customer service and safety. As a Dealership Customer Shuttle Driver, you will be responsible ...

Chevrolet of Culver City

Customer Service

Culver City, CA

$17.50 - $23.75/hr

Customer Service is the dealership's goodwill ambassador and fulfills the dealership's customer relations policies in an effort to build and retain a loyal customer base. Duties & Responsibilities:

Chevrolet of Culver City

Customer Service

Culver City, CA

$17.50 - $23.75/hr

Customer Service is the dealership's goodwill ambassador and fulfills the dealership's customer relations policies in an effort to build and retain a loyal customer base. Duties & Responsibilities:

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Dealership Customer Service information

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How much do dealership customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for dealership customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a Dealership Customer Service representative typically interact with other departments to resolve customer issues?

Dealership Customer Service representatives frequently collaborate with departments such as sales, service, and finance to address customer concerns efficiently. For example, if a customer has a question about a vehicle repair, the representative will coordinate directly with the service team to gather accurate information and provide updates. This role often acts as a liaison, ensuring clear communication and prompt resolution for customers, which requires strong teamwork and multitasking skills. Regular cross-department meetings and shared digital platforms are commonly used to streamline these interactions.

What is a Dealership Customer Service representative?

A Dealership Customer Service representative is a professional who works at an automotive dealership and serves as a primary point of contact for customers. Their responsibilities typically include answering customer inquiries, scheduling service appointments, assisting with vehicle sales or service processes, resolving complaints, and ensuring customer satisfaction throughout their experience at the dealership. They play a crucial role in maintaining positive relationships with customers and supporting the dealership’s reputation. Excellent communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Dealership Customer Service vs Service Advisor?

AspectDealership Customer ServiceService Advisor
CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma; automotive service certifications often preferred
Work EnvironmentDealerships, customer service desksService bays, repair shops, dealerships
Employer & IndustryAutomotive dealerships, retailAutomotive service departments, dealerships
Primary RoleAssist customers, handle inquiries, schedule appointmentsCommunicate repair needs, explain services, upsell repairs

Dealership Customer Service representatives focus on customer interactions and appointment scheduling, while Service Advisors handle technical explanations and repair recommendations. Both roles are essential in automotive dealerships but differ in technical involvement and responsibilities.

What are the key skills and qualifications needed to thrive as a Dealership Customer Service representative, and why are they important?

To thrive as a Dealership Customer Service representative, you need strong customer service skills, automotive industry knowledge, and at least a high school diploma or relevant experience. Familiarity with dealership management systems (DMS), CRM software, and scheduling tools is typically required. Excellent communication, problem-solving ability, and a positive attitude are standout soft skills in this role. These skills ensure customer satisfaction, efficient operations, and the development of long-term client relationships crucial for dealership success.
More about Dealership Customer Service jobs
What cities are hiring for Dealership Customer Service jobs? Cities with the most Dealership Customer Service job openings:
What states have the most Dealership Customer Service jobs? States with the most job openings for Dealership Customer Service jobs include:
What job categories do people searching Dealership Customer Service jobs look for? The top searched job categories for Dealership Customer Service jobs are:
Dealership Customer Service jobs near you
Infographic showing various Dealership Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Dealership Customer Service Associate

Dealership Customer Service Associate

DealerFLEX

Fort Lauderdale, FL • On-site

$13 - $15/hr

Full-time

Posted 14 days ago

Job description

DealerFLEX is seeking a welcoming and service-oriented Dealership Customer Service Associate to provide an exceptional first impression at one of the top automotive dealerships in Fort Lauderdale, FL. If you have a friendly personality, excellent communication skills, and a commitment to outstanding customer service, we want to hear from you!
As a Dealership Customer Service Associate, you will be the first point of contact for dealership guests, setting the tone for their experience. Your role is to provide a warm welcome, anticipate customer needs, and ensure smooth vehicle flow at the dealership.
Essential Duties & Responsibilities:
  • Greet every guest with a warm and professional welcome
  • Assist customers with packages, umbrellas, and car doors as needed
  • Safely park and retrieve guest vehicles following company policies and traffic laws
  • Maintain a clean and safe work environment, addressing any potential hazards
  • Adhere to all ThinkSafe program guidelines and safety protocols
  • Handle cash, valet tickets, keys, and dealership equipment securely
  • Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance
Requirements:
  • High school diploma or equivalent
  • Must be 18 years or older
  • Valid driver's license with a clean driving record
  • Strong communication and interpersonal skills
  • Detail-oriented and highly organized
Physical Demands:
  • Regularly walk, run, and stand for extended periods
  • Use your hands to grip and handle objects
  • Maintain alertness and focus during shifts
  • Bend, crouch, and enter/exit vehicles safely
  • Lift or push up to 25 pounds with control
Working Conditions:
  • The work environment includes both indoor and outdoor settings
  • Exposure to varying weather conditions, including heat, cold, wind, and rain
If you're looking for an opportunity with a company that values growth, teamwork, and service excellence, apply today!
DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.

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