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Dealership Customer Service Jobs in Georgia (NOW HIRING)

Carma Automotive Group

Be Seen First

Customer Service Representative - Automotive Dealership

Duluth, GA · On-site

$17 - $25/hr

Use our CRM system to track and manage customer interactions, ensuring timely follow-ups and excellent service. * Assist customers in person during dealership visits, providing the same high level of ...

Carma Automotive Group

Be Seen First

Customer Service Representative - Automotive Dealership

Duluth, GA · On-site

$17 - $25/hr

Use our CRM system to track and manage customer interactions, ensuring timely follow-ups and excellent service. * Assist customers in person during dealership visits, providing the same high level of ...

DealerFLEX

Courtesy Shuttle Driver

Chamblee, GA · On-site

$15/hr

Safely pick up and deliver vehicles to customers, dealerships, and vendors. * Communicate with the Service Manager and Service Director to coordinate vehicle transport. * Verify all paperwork ...

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All JobsDealership Customer Service JobsDealership Customer Service Jobs in Georgia

Dealership Customer Service information

See Georgia salary details

$8

$15

$22

How much do dealership customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for dealership customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a dealership customer service representative?

A Dealership Customer Service representative is a professional who works at an automotive dealership and serves as a primary point of contact for customers. Their responsibilities typically include answering customer inquiries, scheduling service appointments, assisting with vehicle sales or service processes, resolving complaints, and ensuring customer satisfaction throughout their experience at the dealership. They play a crucial role in maintaining positive relationships with customers and supporting the dealership’s reputation. Excellent communication, problem-solving, and organizational skills are essential for this role.

How does a dealership customer service representative typically interact with other departments to resolve customer issues?

Dealership Customer Service representatives frequently collaborate with departments such as sales, service, and finance to address customer concerns efficiently. For example, if a customer has a question about a vehicle repair, the representative will coordinate directly with the service team to gather accurate information and provide updates. This role often acts as a liaison, ensuring clear communication and prompt resolution for customers, which requires strong teamwork and multitasking skills. Regular cross-department meetings and shared digital platforms are commonly used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a dealership customer service representative, and why are they important?

To thrive as a Dealership Customer Service representative, you need strong customer service skills, automotive industry knowledge, and at least a high school diploma or relevant experience. Familiarity with dealership management systems (DMS), CRM software, and scheduling tools is typically required. Excellent communication, problem-solving ability, and a positive attitude are standout soft skills in this role. These skills ensure customer satisfaction, efficient operations, and the development of long-term client relationships crucial for dealership success.

What is the difference between Dealership Customer Service vs Service Advisor?

AspectDealership Customer ServiceService Advisor
CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma; automotive service certifications often preferred
Work EnvironmentDealerships, customer service desksService bays, repair shops, dealerships
Employer & IndustryAutomotive dealerships, retailAutomotive service departments, dealerships
Primary RoleAssist customers, handle inquiries, schedule appointmentsCommunicate repair needs, explain services, upsell repairs

Dealership Customer Service representatives focus on customer interactions and appointment scheduling, while Service Advisors handle technical explanations and repair recommendations. Both roles are essential in automotive dealerships but differ in technical involvement and responsibilities.

How can I work at a dealership customer service with no experience?

Dealership customer service roles often accept candidates with little or no experience, focusing on strong communication skills, a friendly attitude, and a willingness to learn. Entry-level positions may provide on-the-job training, and having basic computer skills or familiarity with dealership software can be helpful. Certifications are not typically required but can improve prospects for advancement.

What is a dealership customer service manager at a dealership?

A dealership customer service manager oversees the customer service department at a dealership, ensuring customer satisfaction and resolving issues related to vehicle sales, service, and repairs. They coordinate staff, handle customer complaints, and work to improve service processes, often using customer relationship management (CRM) tools. Strong communication, leadership skills, and knowledge of automotive services are essential for this role.

What are popular job titles related to Dealership Customer Service jobs in Georgia?

For Dealership Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Dealership Customer Service jobs in Georgia look for?

The top searched job categories for Dealership Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Dealership Customer Service jobs?

Cities in Georgia with the most Dealership Customer Service job openings:

Dealership Customer Service jobs near you
Infographic showing various Dealership Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Dealership Customer Shuttle Driver

DealerFLEX

Alpharetta, GA • On-site

$14 - $15/hr

Full-time

Re-posted 12 days ago

Job description

Are you looking for a fast-paced, customer-focused role with a growing company? DealerFLEX is hiring Dealership Customer Shuttle Drivers in Alpharetta, GA, to provide premium service at luxury automotive dealerships. We offer competitive pay, career growth opportunities, and a fun, team-oriented environment!
Why Work for DealerFLEX?
  • Weekly Pay - Get paid every week!
  • Immediate Hiring - Start right away!
  • Flexible Scheduling - Work shifts that fit your lifestyle.
  • Career Growth Opportunities - Be part of a rapidly growing company.
  • Fast-Paced & Fun Work Environment - Work with a great team in a dynamic setting.
What You'll Do:
  • Greet guests with a warm welcome, open doors, and explain valet procedures.
  • Provide safe and efficient valet parking services, following company policies.
  • Assist with luggage and offer directions or facility information as needed.
  • Follow safe driving protocols and properly report any damage claims.
What We're Looking For:
  • Reliable & Responsible - A team player who takes pride in their work.
  • Professional & Friendly - Strong communication skills and a polished appearance.
  • Valid Driver's License - A clean driving record is required.
  • 18 Years or Older - Due to driving requirements.
  • Ability to Drive Automatic & Manual Vehicles - Preferred, but not required.
  • Comfortable Working Outdoors - This role requires standing and moving for extended periods.
Physical & Working Conditions:
  • Regularly walk, run, and stand for sustained periods.
  • Use hands for gripping and handling objects.
  • Ability to see, hear, and remain alert for 4-8 hour shifts.
  • Bend, lift, and push up to 25 lbs.
  • Work in various weather conditions, including heat, cold, rain, and humidity.
If you're ready to take the next step in your career and gain valuable leadership experience, apply today!
DealerFLEX specializes in full-service staffing solutions for the automotive industry, including valet, service drive management, detail, wash, and fleet operations.

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