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Dealership Customer Service Jobs in Wisconsin (NOW HIRING)

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Service Advisor

Fond Du Lac, WI · On-site

$50K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you'll be the link between our customers and technicians--helping riders get the service they need while delivering an outstanding dealership experience. If you know motorcycles, ATVs ...

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Service Advisor

Cedarburg, WI · On-site

$50K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you'll be the link between our customers and technicians--helping riders get the service they need while delivering an outstanding dealership experience. If you know motorcycles, ATVs ...

Customer Service Representative

Hudson, WI · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Educate customers on dealership services, inventory availability, and current promotions * Deliver a professional, friendly, and helpful customer experience with every interaction * Work closely with ...

Customer Service Representative

Hudson, WI · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Educate customers on dealership services, inventory availability, and current promotions * Deliver a professional, friendly, and helpful customer experience with every interaction * Work closely with ...

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Customer Service Specialist

Waukesha, WI · On-site

$17 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Customer Service Specialist

Waukesha, WI

$17 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Customer Service Specialist

Waukesha, WI · On-site

$17 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Customer Service Specialist

Waukesha, WI · On-site

$17 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

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Showing results 1-20

Dealership Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do dealership customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for dealership customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

How does a dealership customer service representative typically interact with other departments to resolve customer issues?

Dealership Customer Service representatives frequently collaborate with departments such as sales, service, and finance to address customer concerns efficiently. For example, if a customer has a question about a vehicle repair, the representative will coordinate directly with the service team to gather accurate information and provide updates. This role often acts as a liaison, ensuring clear communication and prompt resolution for customers, which requires strong teamwork and multitasking skills. Regular cross-department meetings and shared digital platforms are commonly used to streamline these interactions.

What is a dealership customer service representative?

A Dealership Customer Service representative is a professional who works at an automotive dealership and serves as a primary point of contact for customers. Their responsibilities typically include answering customer inquiries, scheduling service appointments, assisting with vehicle sales or service processes, resolving complaints, and ensuring customer satisfaction throughout their experience at the dealership. They play a crucial role in maintaining positive relationships with customers and supporting the dealership’s reputation. Excellent communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Dealership Customer Service vs Service Advisor?

AspectDealership Customer ServiceService Advisor
CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma; automotive service certifications often preferred
Work EnvironmentDealerships, customer service desksService bays, repair shops, dealerships
Employer & IndustryAutomotive dealerships, retailAutomotive service departments, dealerships
Primary RoleAssist customers, handle inquiries, schedule appointmentsCommunicate repair needs, explain services, upsell repairs

Dealership Customer Service representatives focus on customer interactions and appointment scheduling, while Service Advisors handle technical explanations and repair recommendations. Both roles are essential in automotive dealerships but differ in technical involvement and responsibilities.

What are the key skills and qualifications needed to thrive as a dealership customer service representative, and why are they important?

To thrive as a Dealership Customer Service representative, you need strong customer service skills, automotive industry knowledge, and at least a high school diploma or relevant experience. Familiarity with dealership management systems (DMS), CRM software, and scheduling tools is typically required. Excellent communication, problem-solving ability, and a positive attitude are standout soft skills in this role. These skills ensure customer satisfaction, efficient operations, and the development of long-term client relationships crucial for dealership success.

What are popular job titles related to Dealership Customer Service jobs in Wisconsin?

For Dealership Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Dealership Customer Service jobs in Wisconsin look for?

The top searched job categories for Dealership Customer Service jobs in Wisconsin are:

Infographic showing various Dealership Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Evansville Ford

Evansville, WI

$30K - $50K/yr

Full-time

Re-posted 10 days ago


Job description

As a BDC-Sales and service Representative at Evansville Ford, you will play a vital role in driving customer engagement and supporting the sales team by managing and responding to inbound and outbound communications. You will serve as a key point of contact for prospective and existing customers, ensuring exceptional service and timely follow-up to help grow our dealership's customer base and enhance overall satisfaction.

Responsibilities
  • Respond promptly to inbound customer inquiries via phone, email, and online platforms.
  • Conduct outbound calls to prospective customers to schedule appointments and follow up on leads.
  • Maintain accurate and up-to-date records in the dealership management system.
  • Collaborate with sales and service teams to ensure seamless customer experiences.
  • Assist in promoting dealership specials and events to increase customer engagement.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Previous experience in a customer service or sales support role preferred.
  • Proficiency with computer systems and CRM software.
  • Reliable and self-motivated with a positive attitude.
Benefits
  • Competitive salary ranging from $30,000.00 to $50,000.00.
  • Opportunities for professional growth and development.
  • Supportive team environment.
  • Employee discounts and special offers.
About the Company

Evansville Ford is a trusted automotive dealership located in Evansville, WI, committed to providing outstanding vehicle sales and service experiences. We pride ourselves on our customer-first approach and our knowledgeable, friendly team dedicated to meeting the needs of our community.

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