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Dealership Customer Service Jobs in Wisconsin (NOW HIRING)

Fondy Powersports

Be Seen First

Service Advisor

Fond Du Lac, WI · On-site

$50K - $75K/yr

In this role, you'll be the link between our customers and technicians--helping riders get the service they need while delivering an outstanding dealership experience. If you know motorcycles, ATVs ...

Fondy Powersports

Be Seen First

Service Advisor

Fond Du Lac, WI · On-site

$50K - $75K/yr

In this role, you'll be the link between our customers and technicians--helping riders get the service they need while delivering an outstanding dealership experience. If you know motorcycles, ATVs ...

Cedar Creek Motorsports

Be Seen First

Service Advisor

Cedarburg, WI · On-site

$50K - $75K/yr

In this role, you'll be the link between our customers and technicians--helping riders get the service they need while delivering an outstanding dealership experience. If you know motorcycles, ATVs ...

Milwaukee Division

Customer Service Specialist

Waukesha, WI · On-site

$17 - $22.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Customer Service Specialist

Waukesha, WI · On-site

$17 - $22.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Customer Service Specialist

Waukesha, WI

$17 - $22.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Customer Service Specialist

Waukesha, WI

$17 - $22.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Customer Service Specialist

Waukesha, WI · On-site

$17 - $22.50/hr

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Snap-on Inc

Customer Service Representative

Kenosha, WI

$15.50 - $21.25/hr

Overview Customer service representatives interface directly with customers, assisting them with ... Have the ability to consistently maintain a professional and positive attitude when dealing with ...

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All JobsDealership Customer Service JobsDealership Customer Service Jobs in Wisconsin

Dealership Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do dealership customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for dealership customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a dealership customer service representative?

A Dealership Customer Service representative is a professional who works at an automotive dealership and serves as a primary point of contact for customers. Their responsibilities typically include answering customer inquiries, scheduling service appointments, assisting with vehicle sales or service processes, resolving complaints, and ensuring customer satisfaction throughout their experience at the dealership. They play a crucial role in maintaining positive relationships with customers and supporting the dealership’s reputation. Excellent communication, problem-solving, and organizational skills are essential for this role.

How does a dealership customer service representative typically interact with other departments to resolve customer issues?

Dealership Customer Service representatives frequently collaborate with departments such as sales, service, and finance to address customer concerns efficiently. For example, if a customer has a question about a vehicle repair, the representative will coordinate directly with the service team to gather accurate information and provide updates. This role often acts as a liaison, ensuring clear communication and prompt resolution for customers, which requires strong teamwork and multitasking skills. Regular cross-department meetings and shared digital platforms are commonly used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a dealership customer service representative, and why are they important?

To thrive as a Dealership Customer Service representative, you need strong customer service skills, automotive industry knowledge, and at least a high school diploma or relevant experience. Familiarity with dealership management systems (DMS), CRM software, and scheduling tools is typically required. Excellent communication, problem-solving ability, and a positive attitude are standout soft skills in this role. These skills ensure customer satisfaction, efficient operations, and the development of long-term client relationships crucial for dealership success.

What is the difference between Dealership Customer Service vs Service Advisor?

AspectDealership Customer ServiceService Advisor
CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma; automotive service certifications often preferred
Work EnvironmentDealerships, customer service desksService bays, repair shops, dealerships
Employer & IndustryAutomotive dealerships, retailAutomotive service departments, dealerships
Primary RoleAssist customers, handle inquiries, schedule appointmentsCommunicate repair needs, explain services, upsell repairs

Dealership Customer Service representatives focus on customer interactions and appointment scheduling, while Service Advisors handle technical explanations and repair recommendations. Both roles are essential in automotive dealerships but differ in technical involvement and responsibilities.

How can I work at a dealership customer service with no experience?

Dealership customer service roles often accept candidates with little or no experience, focusing on strong communication skills, a friendly attitude, and a willingness to learn. Entry-level positions may provide on-the-job training, and having basic computer skills or familiarity with dealership software can be helpful. Certifications are not typically required but can improve prospects for advancement.

What is a dealership customer service manager at a dealership?

A dealership customer service manager oversees the customer service department at a dealership, ensuring customer satisfaction and resolving issues related to vehicle sales, service, and repairs. They coordinate staff, handle customer complaints, and work to improve service processes, often using customer relationship management (CRM) tools. Strong communication, leadership skills, and knowledge of automotive services are essential for this role.

What are popular job titles related to Dealership Customer Service jobs in Wisconsin?

For Dealership Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Dealership Customer Service jobs in Wisconsin look for?

The top searched job categories for Dealership Customer Service jobs in Wisconsin are:

Dealership Customer Service jobs near you
Infographic showing various Dealership Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Evansville Ford

Evansville, WI

$30K - $50K/yr

Full-time

Re-posted 20 hours ago

Job description

As a BDC-Sales and service Representative at Evansville Ford, you will play a vital role in driving customer engagement and supporting the sales team by managing and responding to inbound and outbound communications. You will serve as a key point of contact for prospective and existing customers, ensuring exceptional service and timely follow-up to help grow our dealership's customer base and enhance overall satisfaction.

Responsibilities
  • Respond promptly to inbound customer inquiries via phone, email, and online platforms.
  • Conduct outbound calls to prospective customers to schedule appointments and follow up on leads.
  • Maintain accurate and up-to-date records in the dealership management system.
  • Collaborate with sales and service teams to ensure seamless customer experiences.
  • Assist in promoting dealership specials and events to increase customer engagement.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Previous experience in a customer service or sales support role preferred.
  • Proficiency with computer systems and CRM software.
  • Reliable and self-motivated with a positive attitude.
Benefits
  • Competitive salary ranging from $30,000.00 to $50,000.00.
  • Opportunities for professional growth and development.
  • Supportive team environment.
  • Employee discounts and special offers.
About the Company

Evansville Ford is a trusted automotive dealership located in Evansville, WI, committed to providing outstanding vehicle sales and service experiences. We pride ourselves on our customer-first approach and our knowledgeable, friendly team dedicated to meeting the needs of our community.

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