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Day Shift Technical Support Manager Jobs (NOW HIRING)

The core responsibilities for this position are managing support requests and being the liaison ... Previous experience in a technical support role is an advantage. Qualifications * BS or MS in ...

Diligently manage client cases within Zendesk, and communicate any perceived delays to management ... Workweek includes Saturday & Sunday shift in schedule, with 2 days off during the weekdays * Other ...

GU · On-site

This program helps ensure reliable day-to-day operation of enterprise IT systems, end-user hardware ... Provide mobile-device-management support, including device provisioning, configuration, security ...

Application Development Project Management Quality Assurance Business/Systems Analysis ... Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work ...

Select how often (in days) to receive an alert: At Alstom, we understand transport networks and ... Familiarity with fleet maintenance or asset management environments. A certification or ...

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The Specialist, Technical Support provides day-to-day technical support to the Information Systems ... Ability to manage a varied workload and meet deadlines * Must be punctual and reliable * Strong ...

... manage their fleets. Geotab's open platform and Geotab Marketplace ® , offering hundreds of ... Processing billions of data points a day, Geotab leverages data analytics and machine learning to ...

First 30 Days * Complete company onboarding, becoming familiar with Fin's values, strategy, and ... Begin a personal growth tracker document or Individual Development Plan with your manager for ...

In your first 30 days you will: * Complete company onboarding, becoming familiar with Fin's values ... Begin a personal growth tracker document (or Individual Development Plan) with your manager for ...

Showing results 41-60

Day Shift Technical Support Manager information

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$29.5K

$85.9K

$147.5K

How much do day shift technical support manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for day shift technical support manager in the United States is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?

AspectDay Shift Technical Support ManagerDay Shift Technical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferredUsually requires a relevant technical certification or associate degree; technical knowledge essential
Work EnvironmentOversees support teams, manages escalations, and coordinates daily operationsProvides direct technical support to clients or end-users, troubleshooting issues
Employer & Industry UsageCommon in IT service companies, tech departments, and support centersFound in similar settings, focusing on resolving technical problems

The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.

More about Day Shift Technical Support Manager jobs

What cities are hiring for Day Shift Technical Support Manager jobs?

Cities with the most Day Shift Technical Support Manager job openings:

What states have the most Day Shift Technical Support Manager jobs?

States with the most job openings for Day Shift Technical Support Manager jobs include:

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For Day Shift Technical Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Day Shift Technical Support Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $85,913 per year, or $41.3 per hour.

Technical Support Specialist

Chicago, IL • On-site

Full-time

Re-posted 12 days ago


Job description

Network Perception is looking for a driven, highly motivated technical support person interested in joining an exciting early stage company in the network security space. The core responsibilities for this position are managing support requests and being the liaison between clients and the software development team. Duties will include creating support tickets, responding to client requests, orchestrating support calls and gathering the necessary information to address technical issues in a timely manner. This is the initial hire of this position within the company and candidates must be comfortable working with management and the team of developers. Network Perception is a high growth early stage technology company that has launched two innovative and cutting-edge products in the network security industry. The company was founded at the University of Illinois by a team of industry leading security experts.

In order to be successful in this role, you will need to have a deep understating of networking concepts, and also experience with professional software development. This is a client facing position and candidates must have strong communication skills and be comfortable working directly with clients. Previous experience in a technical support role is an advantage.

Qualifications
  • BS or MS in Computer Science (or related) with at least 2 years of relevant experience
  • Excellent ability to effectively communicate with different stakeholders
  • Strong analytical and problem solving skills
  • In-depth knowledge about networking protocols and the TCP/IP stack
  • Perfect understanding of access control lists, address translation, tunneling, and standard routing protocols
  • Fluent with Unix toolset and Git
  • Experience in Python, Web development, and large code base

Responsibilities:

  • Manage technical support requests generated by clients.
  • Create support tickets and follow up with clients
  • Schedule support call to understand technical issues and gather information to address them
  • Work with software developers to fix technical issues
  • Understand technical issues related to network architecture, network access control, routing, and network device configurations
  • Prepare and provide reports on technical support service requests and response time