Day Shift Technical Support Manager Jobs (NOW HIRING)

You'll oversee day-to-day operations while ensuring exceptional customer service and technical ... Working closely with cross-functional teams, you'll manage workload distribution, implement quality ...

PURPOSE OF THE JOB The Technical Support Representative provides customer service support to both ... Manage claims with shipping carriers for lost or damaged packages caused by carrier error.

You'll oversee day-to-day operations while ensuring exceptional customer service and technical ... Working closely with cross-functional teams, you'll manage workload distribution, implement quality ...

Document all tickets accurately and consistently in C4C and Field Service Management systems ... Technical Support Average Response Time * First Contact Fix Rate * Truck Roll Avoidance * Missed ...

Knowledge of the operation and functionality of Fuel Management Systems (FMS). * Previous experience in technical support, product service, warranty administration, or related technical fields.

... Specialist to support the day-to-day IT operations of a growing technology manufacturing ... Experience using ticketing systems to manage incidents and service requests. * Excellent ...

... day-to-day technical issues. Shift: * Monday-Friday, Flexible 40-Hour Schedule (7:00 AM - 4:00 PM ... Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work ...

Track and manage customer service tickets through completion, ensuring proper follow-up * Maintain ... Shift Schedules Available: * Saturday to Tuesday: 8am - 7pm * Monday to Friday: 6am - 3pm ...

Manage inbound and outbound technical support calls and oversee support ticket resolution * Collaborate closely with Product and Engineering teams to address and solve customer problems * Record ...

Hybrid Locations: 571 Silveron Blvd., Flower Mound, TX OR 5900 Optical Ct., San Jose, CA Shift ... As a member of the Divisional Technical Support team, customers and patients are at the heart of ...

Manage up effectively, translating customer needs and US market behaviors into actionable insights ... You won't be expected to know Hoxhunt's stack on day one, but you should be able to learn it ...

This is a fast paced, interrupt-driven environment which necessitates self-motivation, good organization, and self-management of priorities. Responsibilities * Provide post-sales technical support ...

The Manufacturing Technical Support Specialist is the first point of contact (via phone, email or ... Work with the Field Service Manager to promptly coordinate and schedule on-site service. * Perform ...

Support endpoint management tasks: * Device setup, imaging, and configuration using tools such as ... NAR is on a hybrid schedule and in the office 3 days a week. Organizational Overview: The National ...

Our mission supports the Government Corporate Management Services (CMS) by providing full life ... writers to support day-to-day operations and ongoing modernization efforts. * Support ...

... management system backed by Heroic Customer Service ® and support. Our on-site and cloud-based ... Schedule Full-time 8-hour shift, 5 days a week between the hours of 3:00pm - 8:00am Pacific Time to ...

A Day in the Life: * Answer incoming Support calls * Research, analyze & resolve Alertus hardware ... Leverage skills in technical leadership / case management * Other duties as assigned Required ...

Skilled in managing scheduling, shift coverage, and team logistics in 24/7 or hybrid support models ... Flexible PTO * Catered lunch each day in our office and data center locations * A casual work ...

... day. We believe in doing the right thing, breaking down silos, and making an impact together. How ... Manage and resolve incoming technical support requests via multiple channels (ticketing system ...

Provide technical support to customers and field service teams via phone, email, and case management systems * Diagnose and resolve complex equipment issues using mechanical, electrical, controls ...