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Cvs Help Desk Jobs (NOW HIRING)

CVS Health

MI · Hybrid

$64K - $173K/yr

At CVS Health ® , you'll be surrounded by passionate colleagues who care deeply, innovate with ... Join us and be part of something bigger - helping to simplify health care one person, one family ...

Fortive

Deal Desk Operations Analyst

Greenville, SC

... helping balance deal velocity with revenue accuracy and risk management. This is a hands-on, cross ... The facilities and store operations teams at CVS, Trader Joe's, Adidas, Louis Vuitton and Chipotle ...

Fortive

Deal Desk Operations Analyst

... helping balance deal velocity with revenue accuracy and risk management. This is a hands-on, cross ... The facilities and store operations teams at CVS, Trader Joe's, Adidas, Louis Vuitton and Chipotle ...

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How much do cvs help desk jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for cvs help desk in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

Can I be a pharmacy tech at CVS with no experience?

CVS Pharmacy Technician positions typically require some knowledge of pharmacy operations and may prefer prior experience or certification, but they often offer on-the-job training for candidates with a strong work ethic and basic computer skills. Some stores may hire entry-level applicants and provide training to help them meet licensing or certification requirements if applicable in their state.

What is a CVS help desk for employees?

A CVS Help Desk for employees is a support service that assists staff with technical issues, HR questions, and access to company systems. It typically involves troubleshooting software, managing login credentials, and providing guidance on company policies, often through phone, email, or online portals.

Are CVS remote jobs legit?

CVS Help Desk remote jobs are legitimate positions offered by CVS Health, typically involving customer support or technical assistance. Applicants should verify job postings directly on official CVS careers pages to avoid scams and ensure the listing is authentic.

What are the key skills and qualifications needed to thrive in the Cvs Help Desk position, and why are they important?

To thrive as a CVS Help Desk representative, you need excellent problem-solving skills, knowledge of customer service principles, and familiarity with retail pharmacy operations or healthcare support. Experience with ticketing systems, remote troubleshooting tools, and software like Microsoft Office or pharmacy-specific platforms is often required. Strong communication, patience, and multitasking abilities are crucial for delivering clear assistance and managing multiple inquiries. These skills ensure efficient support for CVS staff and customers, contribute to swift issue resolution, and uphold high standards of service.

What is a CVS Help Desk job?

A CVS Help Desk job involves providing technical and customer support for CVS employees and systems. Responsibilities typically include troubleshooting software and hardware issues, assisting with login and account access problems, and guiding employees through company procedures. The role requires strong communication skills, problem-solving abilities, and knowledge of CVS systems and policies.

What are the main challenges faced by a CVS Help Desk representative, and how can they be managed?

One of the main challenges in the CVS Help Desk role is handling a high volume of inquiries and resolving issues promptly while maintaining a positive attitude. Representatives often assist both internal staff and customers with a wide range of questions, from technical troubleshooting to pharmacy system navigation. Staying organized, leveraging available resources, and collaborating with other support teams help manage these demands effectively. Continuous learning and adaptability also play important roles in ensuring long-term success and job satisfaction in this fast-paced environment.

How much is starting pay at CVS?

The starting pay for a CVS Help Desk position typically ranges from $13 to $15 per hour, depending on location and experience. Entry-level roles may also include benefits such as employee discounts and flexible schedules.
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Cvs Help Desk jobs near you
Senior Business Analyst, Exchange Traded Fund (ETF) Services

Senior Business Analyst, Exchange Traded Fund (ETF) Services

Apex Group

Portland, ME

$80K/yr

Other

Posted 2 days ago

Job description

Senior Business Analyst For Exchange Traded Fund Services

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

As a Senior Business Analyst for Exchange Traded Fund Services, you will work closely with your Fund Accounting and Fund Administration product, sales, and operations teammates to coordinate ongoing design and development of business-critical systems. In this role you will liaise with Apex Group level technology and system vendor counterparts to develop, manage, end-to-end test, and deploy these systems. You will work closely with the business to manage new product/client implementations, controlling risk, ensuring high quality, and achieving agreed upon deadlines. You will also help the team review legacy VBA databases to help troubleshoot production issues and work on a broader project to migrate all databases to central Group level technology support. You will support the Technology support help desk to understand the practical business reasons for the jobs and routines that are running daily and require ongoing support.

The position reports to the Senior Manager, SVP of Business Support.

Job specification

Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including:

  • Analyze process flows
  • Create and execute test plans
  • Conceptualize and improve process flow
  • Read software and application user manuals
  • Execute test scripts and document test results
  • Coordinate client product implementations
  • Research technical issues
  • Other reasonable related and administrative duties.

Skills Required:

  • Bachelor's degree in Accounting/Finance/Computer Science or related professional experience is preferred
  • Practical related business experience preferred with a Fund Service Provider
  • Practical experience working with Exchange Traded Funds
  • Experience with VBA databases
  • Proven understanding of business processes
  • Familiarity with creating/executing test plans
  • Capable of analyzing and improving process flows
  • Reasonable familiarity with development tools
  • Developed written and verbal communications
  • Strong and creative analytical skills
  • Ability to self-teach via reading user manuals
  • Strong understanding of audit and control concepts
  • Prior experience working with InvestOne, FIS TA, or Confluence is a plus

Locations: Portland, ME / Denver, CO / Charlotte, NC / Dallas, TX / Delaware / Boston, MA

We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement.

Salary ranges from USD $80,000.00 – USD $80,000.00 plus additional discretionary yearly bonus based on corporate and individual's performance. Compensation within this range is dependent on individual's skills, experience and qualifications.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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