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Customer Support Consultant Jobs (NOW HIRING)

Canva

Enterprise Customer Support Specialist

Austin, TX · Hybrid

$17.75 - $24/hr

Surface recurring customer issues, friction points, and feature requests to the Pod Support Consultant and cross-functional stakeholders. * Contribute to improving documentation and internal ...

AIR Communities

Renewal Support Consultant

Denver, CO · On-site

$21 - $23/hr

At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values ... We are hiring a Renewal Support Consultant to join our centralized operations support team in the ...

AIR Communities

Renewal Support Consultant

Denver, CO

$21 - $23/hr

At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values ... We are hiring a Lease Renewal Support Consultant to join our centralized operations support team in ...

AIR Communities

Renewal Support Consultant

Denver, CO · On-site

$21 - $23/hr

At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values ... We are hiring a Lease Renewal Support Consultant to join our centralized operations support team in ...

AIR Communities

Renewal Support Consultant

Denver, CO · On-site

$21 - $23.50/hr

At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values ... We are hiring a Renewal Support Consultant to join our centralized operations support team in the ...

AIR Communities

Renewal Support Consultant

Denver, CO · On-site

$21 - $23.50/hr

At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values ... We are hiring a Renewal Support Consultant to join our centralized operations support team in the ...

Asurion

Franchise Support Consultant

As a Franchise Support Consultant, we partner with entrepreneurs to successfully operate uBreakiFix ... customer experience, inventory management, compliance, and operational efficiencies. • Routinely ...

AIR Communities

Renewal Support Consultant

Denver, CO · On-site

$21 - $23/hr

At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values ... We are hiring a Renewal Support Consultant to join our centralized operations support team in the ...

AIR Communities

Renewal Support Consultant

Denver, CO · On-site

$21 - $23.50/hr

At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values ... We're hiring a Renewal Support Consultant to join our centralized operations team in the Denver ...

AIR Communities

Renewal Support Consultant

Denver, CO · On-site

$21 - $23/hr

At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values ... We are hiring a Lease Renewal Support Consultant to join our centralized operations support team in ...

AIR Communities

Renewal Support Consultant

Denver, CO · On-site

$21 - $23/hr

At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values ... We are hiring a Renewal Support Consultant to join our centralized operations support team in the ...

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All JobsCustomer Support Consultant Jobs

Customer Support Consultant information

See salary details

$27.5K

$52.6K

$85.5K

How much do customer support consultant jobs pay per year?

As of Jun 10, 2026, the average yearly pay for customer support consultant in the United States is $52,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $53,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Support Consultant vs Customer Service Representative?

AspectCustomer Support ConsultantCustomer Service Representative
CredentialsTypically requires relevant certifications or experience in support rolesOften requires high school diploma or equivalent; some roles prefer customer service training
Work EnvironmentUsually in technical or specialized support settings, possibly with remote optionsPrimarily in call centers or retail environments, face-to-face or via phone
Employer & IndustryCommon in tech, software, and consulting firmsWidespread across retail, telecom, and service industries

Customer Support Consultants focus on resolving complex issues and providing technical or specialized support, often requiring specific knowledge or certifications. Customer Service Representatives handle general inquiries, assist customers with basic issues, and maintain customer satisfaction. While both roles involve communication and problem-solving, the Support Consultant role typically involves more technical expertise and problem resolution depth.

What jobs make $3,000 a month without a degree?

Customer Support Consultant roles can pay around $3,000 per month, especially with experience and strong communication skills. Many such positions are available in call centers, remote support, or technical assistance, often requiring on-the-job training rather than formal degrees.

What are Customer Support Consultants?

Customer Support Consultants are professionals who assist customers by resolving issues, answering questions, and providing guidance about a company's products or services. They often serve as the first point of contact for customers seeking help, either via phone, email, chat, or in person. Their responsibilities include troubleshooting problems, processing orders, handling complaints, and ensuring customer satisfaction. They may also provide product recommendations and escalate complex issues to higher-level support teams as needed.

What are the key skills and qualifications needed to thrive as a Customer Support Consultant, and why are they important?

To thrive as a Customer Support Consultant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes product-specific certifications is often required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport and resolving customer issues effectively. These skills ensure positive customer experiences, efficient issue resolution, and contribute to customer retention and company reputation.

How do Customer Support Consultants typically handle high-volume periods and challenging customer interactions?

Customer Support Consultants often face peak periods, such as product launches or holidays, when the volume of inquiries increases significantly. During these times, consultants rely on strong organizational skills, effective use of customer relationship management (CRM) tools, and close collaboration with teammates to prioritize and resolve issues efficiently. Handling challenging customer interactions involves active listening, empathy, and clear communication to de-escalate situations and find satisfactory resolutions. Many organizations also provide ongoing training and support to help consultants manage stress and maintain high service standards.
More about Customer Support Consultant jobs
What cities are hiring for Customer Support Consultant jobs? Cities with the most Customer Support Consultant job openings:
What states have the most Customer Support Consultant jobs? States with the most job openings for Customer Support Consultant jobs include:
What job categories do people searching Customer Support Consultant jobs look for? The top searched job categories for Customer Support Consultant jobs are:
What are popular job titles related to Customer Support Consultant jobs? For Customer Support Consultant jobs, the most frequently searched job titles are:
Customer Support Consultant jobs near you
Infographic showing various Customer Support Consultant job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 13% Full Time, 83% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,625 per year, or $25.3 per hour.
Odessa (LeaseWave) Support Consultant

Odessa (LeaseWave) Support Consultant

SysMind, LLC

Plano, TX

Other

Posted 12 days ago

Job description

Odessa (LeaseWave) Support Consultant
Location: Plano, TX (Onsite)
Work Hours: 8 AM – 5 PM or 9 AM – 6 PM
Duration: Long Term

Role Summary

Looking for an Odessa (LeaseWave) Support Consultant with experience in leasing/loan servicing platforms and finance domain support. The role involves platform configuration, production support, integrations, and troubleshooting across lease lifecycle processes.


Required Skills

  • Hands-on experience with Odessa (LeaseWave) modules:
    • Origination
    • Contracts
    • Billing
    • Assets
    • Accounting
    • End-of-Term
  • Experience in auto finance, commercial finance, or captive finance
  • Strong understanding of lease/loan lifecycle, billing, funding, and collections
  • SQL query and data validation experience
  • Knowledge of REST/SOAP APIs and integrations
  • Experience with ServiceNow, Jira, or similar tools
  • Strong client communication and support experience


Responsibilities

  • Configure and support Odessa platform modules
  • Handle production support, upgrades, and enhancements
  • Troubleshoot billing, accounting, and lease processing issues
  • Support integrations with GL, CRM, DMS, and payment systems
  • Work with business and technical teams on requirements and issue resolution
  • Ensure platform stability and compliance


Preferred Skills

  • SQL Server or Oracle database knowledge
  • Experience with Postman, JSON/XML integrations
  • Exposure to Odessa Studio or Odessa Designer
  • Basic scripting experience (Python, PowerShell)

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

SysMind logo

About SysMind

Sourced by ZipRecruiter

Founded in 1999, SysMind is a reliable recruitment and staffing company that assists businesses with their human capital needs. We bring our expertise in staffing solutions, both locally and internationally. A cost-effective company, we assist companies in their growth journey by adopting emerging technologies and up-skilling resources as per their requirements. Our expertise of over two decades in different industries empowers us with the knowledge to provide you with a quick & dependable response to all your human capital needs without compromising quality.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton Junction, NJ, US

Year founded

1999

Social media

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