Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT Industry. This is a 06+ month's contract opportunity with long-term potential located in Charlotte ...
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT Industry. This is a 06+ month's contract opportunity with long-term potential located in Charlotte ...
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT Industry. This is a 06+ month's contract opportunity with long-term potential located in Charlotte ...
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT Industry. This is a 06+ month's contract opportunity with long-term potential located in Charlotte ...
Knoxville, TN · On-site
The Contact Center Consultant does this by meeting the qualifications and performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Knoxville, TN · On-site
The Contact Center Consultant does this by meeting the qualifications and performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Knoxville, TN · On-site
The Contact Center Consultant does this by meeting the qualifications and performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Knoxville, TN · On-site
The Contact Center Consultant does this by meeting the qualifications and performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Knoxville, TN · On-site
The Contact Center Consultant does this by meeting the qualifications and performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
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Knoxville, TN · On-site
The Contact Center Consultant does this by meeting the qualifications and performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Knoxville, TN · On-site
The Contact Center Consultant does this by meeting the qualifications and performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Knoxville, TN · On-site
The Contact Center Consultant does this by meeting the qualifications and performing the duties listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Job Title: Genesys Contact Center Consultant Location: Tampa, FL Duration: Contract Design, implement, and maintain Genesys contact center solutions Configure and optimize contact center ...
Job Title: Genesys Contact Center Consultant Location: Tampa, FL Duration: Contract Design, implement, and maintain Genesys contact center solutions Configure and optimize contact center ...
Broomfield, CO · On-site
In the Contact Center, this is achieved by consistently committing to the Meritrust Core Values and delivering excellent member experiences through every interaction. Location: In-person is an ...
Broomfield, CO · On-site
In the Contact Center, this is achieved by consistently committing to the Meritrust Core Values and delivering excellent member experiences through every interaction. Location: In-person is an ...
Austin, TX · On-site
$23.09/hr
Outbound Contact Center Consultant Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $23.09 hourly minimum Join a wonderful team and work for a growing organization with a one-team spirit ...
Austin, TX · On-site
$23.09/hr
Outbound Contact Center Consultant Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $23.09 hourly minimum Join a wonderful team and work for a growing organization with a one-team spirit ...
Austin, TX · On-site
$23.09/hr
Outbound Contact Center Consultant Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $23.09 hourly minimum Join a wonderful team and work for a growing organization with a one-team spirit ...
Austin, TX · On-site
$23.09/hr
Outbound Contact Center Consultant Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $23.09 hourly minimum Join a wonderful team and work for a growing organization with a one-team spirit ...
Midland, MI · On-site
CONTACT CENTER CONSULTANT I Reports to: Contact Center Leader The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You ...
Midland, MI · On-site
CONTACT CENTER CONSULTANT I Reports to: Contact Center Leader The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You ...
Midland, MI · On-site
Contact Center Consultant I Would you enjoy delivering first call resolution and excellent member service in a fast-paced high-volume call center environment? Are you skilled in navigating multiple ...
New
Midland, MI · On-site
Contact Center Consultant I Would you enjoy delivering first call resolution and excellent member service in a fast-paced high-volume call center environment? Are you skilled in navigating multiple ...
New
Midland, MI · On-site
CONTACT CENTER CONSULTANT I Reports to: Contact Center Leader The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You ...
Midland, MI · On-site
CONTACT CENTER CONSULTANT I Reports to: Contact Center Leader The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You ...
Broomfield, CO · On-site
$20/hr
In the Contact Center, this is achieved by consistently committing to the Meritrust Core Values and delivering excellent member experiences through every interaction. Location: In-person is an ...
Broomfield, CO · On-site
$20/hr
In the Contact Center, this is achieved by consistently committing to the Meritrust Core Values and delivering excellent member experiences through every interaction. Location: In-person is an ...
Broomfield, CO · On-site
$20/hr
In the Contact Center, this is achieved by consistently committing to the Meritrust Core Values and delivering excellent member experiences through every interaction. Location: In-person is an ...
Broomfield, CO · On-site
$20/hr
In the Contact Center, this is achieved by consistently committing to the Meritrust Core Values and delivering excellent member experiences through every interaction. Location: In-person is an ...
Our Member Contact Center Consultants work in a fast-paced environment and are our frontline contact for members or individuals calling Connexus. We strive to provide best in class service on every ...
Our Member Contact Center Consultants work in a fast-paced environment and are our frontline contact for members or individuals calling Connexus. We strive to provide best in class service on every ...
Midland, MI · On-site
Contact Center Consultant I Reports to: Contact Center Leader The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You ...
New
Midland, MI · On-site
Contact Center Consultant I Reports to: Contact Center Leader The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You ...
New
Rock Hill, SC · On-site
... Center from members and other credit union employees via electronic channels including but not ... Work involves extensive personal contact with others and/or is usually of a personal or sensitive ...
Rock Hill, SC · On-site
... Center from members and other credit union employees via electronic channels including but not ... Work involves extensive personal contact with others and/or is usually of a personal or sensitive ...
Rock Hill, SC · On-site
... Center from members and other credit union employees via electronic channels including but not ... Work involves extensive personal contact with others and/or is usually of a personal or sensitive ...
Rock Hill, SC · On-site
... Center from members and other credit union employees via electronic channels including but not ... Work involves extensive personal contact with others and/or is usually of a personal or sensitive ...
$105K - $199K/yr
As inventive transformation consultants, we blend our strategic, creative and scientific ... If you need assistance or accommodation, please reach out to your recruiting contact. Please be ...
$105K - $199K/yr
As inventive transformation consultants, we blend our strategic, creative and scientific ... If you need assistance or accommodation, please reach out to your recruiting contact. Please be ...
$20.98 is the 25th percentile. Wages below this are outliers.
$15.87 - $21.35
27% of jobs
$21.35 - $26.84
14% of jobs
The median wage is $31.07 / hr.
$26.84 - $32.32
11% of jobs
$32.32 - $37.81
0% of jobs
$37.81 - $43.29
0% of jobs
$43.29 - $48.78
8% of jobs
$52.97 is the 75th percentile. Wages above this are outliers.
$48.78 - $54.26
19% of jobs
$54.26 - $59.75
1% of jobs
$59.75 - $65.23
11% of jobs
$65.23 - $70.72
0% of jobs
$70.72 - $76.20
8% of jobs
$15
$40
$76
| Aspect | Contact Center Consultant | Customer Service Representative |
|---|---|---|
| Required Credentials | Relevant certifications (e.g., CCSP), experience in contact center solutions | Basic customer service training, high school diploma or equivalent |
| Work Environment | Consulting firms, client sites, contact centers | Call centers, retail, or service environments |
| Employer & Industry Usage | Consulting companies, large corporations | Customer service departments across industries |
| Common Search & Comparison | Focuses on improving contact center operations and technology | Handles customer inquiries and issues directly |
The main difference is that a Contact Center Consultant advises and optimizes contact center operations, while a Customer Service Representative directly interacts with customers to resolve issues. The consultant role requires specialized knowledge and certifications, whereas the representative role emphasizes customer interaction skills.
Immediate need for a Contact Center Consultant for a position in the IT Industry. This is a 06+ month's contract opportunity with long-term potential located in Charlotte, NC.
Please review the job description below:
Key Responsibilities/Key Requirements and Technology Experience:
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.
