Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager
New York, NY · Remote
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · Remote
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
$100K - $125K/yr
About the Role The Customer Success Manager, FatTail, is responsible for ensuring high levels of customer satisfaction, retention, and commercial expansion across the North America FatTail customer ...
Customer Success Manager
$100K - $125K/yr
About the Role The Customer Success Manager, FatTail, is responsible for ensuring high levels of customer satisfaction, retention, and commercial expansion across the North America FatTail customer ...
Customer Success Manager
NY · On-site +1
As a Customer Success Manager, you will be responsible for developing and executing strategies to drive revenue growth and ensure customer success for our top-tier clients. This role provides ...
Customer Success Manager
NY · On-site +1
As a Customer Success Manager, you will be responsible for developing and executing strategies to drive revenue growth and ensure customer success for our top-tier clients. This role provides ...
Customer Success Manager
Manhattan, NY · On-site +1
As the Customer Success Manager, you will play a critical role within the ChargeAfter Customer Success team, focused on maximizing customer value by driving adoption, performance, and long-term ...
Customer Success Manager
Manhattan, NY · On-site +1
As the Customer Success Manager, you will play a critical role within the ChargeAfter Customer Success team, focused on maximizing customer value by driving adoption, performance, and long-term ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Recruiting Manager: Vice President Customer Success Department: Customer Success Hours / Base: Full-time / US / Remote Role Specification Role Purpose: Unifyr is looking for ...
Quick apply
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Recruiting Manager: Vice President Customer Success Department: Customer Success Hours / Base: Full-time / US / Remote Role Specification Role Purpose: Unifyr is looking for ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager REPORTS TO: Director, Customer Success DEPARTMENT: Customer Success HOURS: 40 Hours FLSA STATUS: Exempt Applicants must be legally authorized to work in the United States at ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager REPORTS TO: Director, Customer Success DEPARTMENT: Customer Success HOURS: 40 Hours FLSA STATUS: Exempt Applicants must be legally authorized to work in the United States at ...
Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of ...
Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of ...
Customer Success Manager
Manhattan, NY · On-site
As the Customer Success Manager, you will play a critical role within the ChargeAfter Customer Success team, focused on maximizing customer value by driving adoption, performance, and long-term ...
Quick apply
Customer Success Manager
Manhattan, NY · On-site
As the Customer Success Manager, you will play a critical role within the ChargeAfter Customer Success team, focused on maximizing customer value by driving adoption, performance, and long-term ...
Customer Success Manager
New York, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Customer Success Manager
New York, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Recruiting Manager: Vice President Customer Success Department: Customer Success Hours / Base: Full-time / US / Remote Role Specification Role Purpose: Unifyr is looking for ...
Quick apply
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Recruiting Manager: Vice President Customer Success Department: Customer Success Hours / Base: Full-time / US / Remote Role Specification Role Purpose: Unifyr is looking for ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · Remote
$96K - $128K/yr
Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success ...
Quick apply
Customer Success Manager
New York, NY · Remote
$96K - $128K/yr
Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success ...
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Quick apply
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Customer Success Manager
New York, NY · Hybrid
The Customer Success Manager will work closely with a set of strategic law firm clients, guiding them from initial onboarding through early adoption and into longer-term value realization. This role ...
Customer Success Manager
New York, NY · Hybrid
The Customer Success Manager will work closely with a set of strategic law firm clients, guiding them from initial onboarding through early adoption and into longer-term value realization. This role ...
Customer Success Manager
New York, NY · On-site
The Customer Success Manager will work closely with a set of strategic law firm clients, guiding them from initial onboarding through early adoption and into longer-term value realization. This role ...
Customer Success Manager
New York, NY · On-site
The Customer Success Manager will work closely with a set of strategic law firm clients, guiding them from initial onboarding through early adoption and into longer-term value realization. This role ...
Customer Success Manager
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Customer Success Manager
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Customer Success Manager information
See Ridgewood, NJ salary details
$32.9K - $42.8K
4% of jobs
$42.8K - $52.7K
10% of jobs
$59.6K is the 25th percentile. Wages below this are outliers.
$52.7K - $62.5K
16% of jobs
$62.5K - $72.4K
15% of jobs
The median wage is $76.2K / yr.
$72.4K - $82.3K
14% of jobs
$82.3K - $92.2K
14% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$92.2K - $102.1K
10% of jobs
$102.1K - $112K
10% of jobs
$112K - $121.9K
4% of jobs
$121.9K - $131.8K
2% of jobs
$131.8K - $141.6K
2% of jobs
$32.9K
$84K
$141.7K
How much do customer success manager jobs pay per year?
What job makes $10,000 a month without a degree?
What is the difference between Customer Success Manager vs Account Manager?
| Aspect | Customer Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Customer retention and success | Sales growth and account expansion |
| Work Environment | Proactively supports customers post-sale | Manages ongoing client relationships and renewals |
| Required Skills | Customer service, communication, problem-solving | Sales, negotiation, relationship management |
| Industry Usage | Tech, SaaS, software companies | Consulting, marketing, sales sectors |
While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.
How does a Customer Success Manager typically collaborate with other departments to improve the client experience?
What do you do as a customer success manager?
What Do Customer Success Managers Do?
A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.
What jobs pay 2000 a day?
What are Customer Success Managers?
What jobs pay $500,000 a year in the US?
What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?
- Customer Success Manager Remote
- Account Success Manager
- Overnight Virtual Customer Success Manager
- Director Customer Success Manager
- Customer Success Manager Govtech
- Urgently Hiring Senior Customer Success Manager
- Night Shift Customer Success Manager Remote
- Customer Success Manager Salary
- Director Customer Success Manager Remote
$150K/yr
Other
Posted 2 days ago
Job description
Job Description Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client is a high-growth SaaS company helping mid-market and enterprise customers drive measurable outcomes through their platform. As they continue to scale, they are hiring a Customer Success Manager to own post-sale relationships and ensure customers realize long-term value. This role sits at the center of retention, expansion, and customer advocacy.
You will act as a trusted advisor to your accounts, partnering closely with Sales, Product, and Support to deliver a best-in-class customer experience. What you'll do Own a portfolio of customers from onboarding through renewal Lead onboarding, adoption, and ongoing success planning to ensure customers achieve their desired outcomes Build strong executive and day-to-day relationships across customer organizations Drive product adoption, usage, and value realization Identify and execute expansion opportunities in partnership with Sales Proactively manage renewals and mitigate churn risk Act as the voice of the customer internally, feeding insights back to Product and Leadership Track and report on customer health, engagement, and success metrics What we're looking for 3-6+ years of experience in Customer Success, Account Management, or a similar post-sale role in SaaS Experience managing mid-market or enterprise accounts Strong ability to communicate value to both technical and non-technical stakeholders Proven track record of renewals, retention, and expansion Highly organized, proactive, and comfortable managing multiple accounts at once Experience working cross-functionally with Sales, Product, and Support teams Why this role High-impact position with real ownership over customer outcomes Opportunity to work with a collaborative, product-driven team Clear path for growth as the company scales