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Entry Level Customer Success Jobs in Ridgewood, NJ

Lotto.com

Customer Success Agent

Jersey City, NJ

$45 - $55/hr

As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety ... This is an entry-level position on a rapidly growing team, offering a chance to make an impact on ...

garten

SMB Customer Success Manager

New York, NY · On-site

Reporting to the Head of Client Experience, West the SMB Customer Success Manager will play an ... & entry level customers * The proven ability to work successfully remotely and "on the road"

Garten

SMB Customer Success Manager

New York, NY · Remote

Reporting to the Head of Client Experience, West the SMB Customer Success Manager will play an ... & entry level customers * The proven ability to work successfully remotely and "on the road"

NY Marketing Firm

Account Manager - Entry Level

New York, NY · On-site

$48K - $58K/yr

... success, creating a positive long lasting impression. We specialize in 3 areas: 1) Customer ... in an entry level customer service and marketing position. All openings are ideal for recent ...

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Ridgewood, NJ

Entry Level Customer Success information

See Ridgewood, NJ salary details

$32.9K

$84K

$141.7K

How much do entry level customer success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for entry level customer success in Ridgewood, NJ is $84,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $100,200.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the most commonly searched types of Customer Success jobs in Ridgewood, NJ? The most popular types of Customer Success jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Entry Level Customer Success jobs? Cities near Ridgewood, NJ with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 71% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $84,043 per year, or $40.4 per hour.

Customer Success Agent

Lotto.com

Jersey City, NJ

$45 - $55/hr

Other

Re-posted 14 days ago

Job description

Job Description: Position is in-office only! No remote optionLocated in Bayonne, NJWho we areLotto.com Inc. is a New Jersey based start-up, aiming to change the way lottery is played. We built the best-in-class lottery distribution platform, to deliver a secure and contactless online experience to players.Up to 50% of all lottery ticket sales nationwide support various initiatives, and we are on a mission to increase funding for those causes, including: scholarships and educational programs, social services, pensions for firefighters, assistance programs for seniors, road maintenance, and much more.What's the role?As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety of projects, supporting a best-in-class online platform. This is an entry-level position on a rapidly growing team, offering a chance to make an impact on the customer experience and grow the business. If you love taking initiative, finding new solutions for interesting challenges and want to become a part of a cool tech startup, let’s chat!Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate users on platform services and featuresMaintain robust records and updates within Zendesk and proprietary systemsServe as the main point of contact and liaison between customers and the rest of the lotto.com teamProvide tech support and ensure customer satisfactionUtilize online tools to monitor business performance and improve CXPartner with external departments to support additional projectsAdhere to regulatory requirements and internal guidelinesMinimum RequirementsBachelor’s degree or equivalent work experienceExcellent command of the English languageAbility to draft customer-facing and marketing content communicationsAmbitious drive, strong individual contributor and team playerAffinity for technology and a can-do attitudeDesired QualificationsFamiliarity with G-Suite tools and E-commerce platforms1 yr. experience working with Zendesk and/or other customer-facing tools1 yr. experience working in startups and high-pace environments?CompensationFull time positionAnnual base $45-55KPerformance based bonusesFuture equity in the companyAwesome working environmentPaid time offHealth benefitsTeam events $35,001 - $50,000

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